Video Reviews
352 Weave Reviews
Overall Review Sentiment for Weave
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The overall idea of being able to text patients via a desk/laptop or communicating with other staff members quickly and efficiently. Review collected by and hosted on G2.com.
My biggest problem with weave is how much it lags. when it's working, it works great but sometimes the application will log me out or say a message has been sent when it hasn't. That, and the fact that whenever i call customer service about these issues i'm either left on hold for such a long time or im transferred from department to department on a wild goose chase. Customer service definitely needs to improve Review collected by and hosted on G2.com.
text and reviews are easy to use pts seem to like it as well Review collected by and hosted on G2.com.
when chatting having to put in all the office info
also not being able to text a pt if there number is set to home Review collected by and hosted on G2.com.
The Weave app is very user-friendly for our office. We love the text and online review features! Review collected by and hosted on G2.com.
One con to Weave is that our Chiropractic software does not integrate seamlessly with Weave. Review collected by and hosted on G2.com.
THE FAST RESPONSE TIME AND DIFFERENT WAYS TO SET UP MULTIPLE VOICEMAILS AND TEXTING Review collected by and hosted on G2.com.
THAT WE CAN NOT PICK UP AND CALL CUSTOMER SERVICE, NO PHONE NUMBER TO CALL Review collected by and hosted on G2.com.
The platform is straightforward to use. You can tell that the company wants to be very forwarding thinking. It makes my life easier! Review collected by and hosted on G2.com.
There are still some hiccups that I experience during the day using Weave. I have talked with the support team, however no results or fixes. Review collected by and hosted on G2.com.
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We love how easy it is to communicate with patients by text so we can free up our phone lines for new patient calls! Review collected by and hosted on G2.com.
At times the texting can be delayed but they fix it pretty quickly! We also wish we could send reminder texts for appointments to multiple phone numbers and not just one. Review collected by and hosted on G2.com.
The texting system has been a hit. Our patients love it. It is a great way to communicate. Review collected by and hosted on G2.com.
Nothing yet. The system is great. It has been very useful for our office needs Review collected by and hosted on G2.com.