--- title: Waystar Reviews meta_title: 'Waystar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how Waystar works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 119 scale: '5' date_modified: '2026-07-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Waystar Reviews **Vendor:** Waystar **Category:** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 119 ## About Waystar Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter. ## Waystar Reviews ### 1. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** The ease in which you can find patient eligibility or claims **What do you dislike about Waystar?** There is nothing I dislike about using Waystar **Recommendations to others considering Waystar:** Give it a shot, it easy to use and quite helful **What problems is Waystar solving and how is that benefiting you?** There are no problems I am solving, but it helps to be able to look up the information I need rather than call and be placed on hold for half my day ### 2. Waystar is easy to use and very affective in sending claims and receiving explanation of benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Meredith M. | Certified Medical Coder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** The ease of looking up individual patient explanation of benefits and printing them. **What do you dislike about Waystar?** Some of the errors for the electronic claims make no sense. **What problems is Waystar solving and how is that benefiting you?** Quick turnaround of claims sent out and payment received. ### 3. Waystar has been good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Waystar?** The electronic enrollment of payors is a lifesaver! Claims editor and tips are very helpful! **What do you dislike about Waystar?** There isn't much I dislike about Waystar it serves its purpose and definitely meets our billing needs. **What problems is Waystar solving and how is that benefiting you?** Electronic enrollment of payors has helped get ERAs quickly and the denial/rejection editor has helped us correct claims easier and get paid quicker. ### 4. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** What i like best is that Waystar is very fast and efficient and can be navigated through with simple guides. **What do you dislike about Waystar?** There is nothing I don't liked about this website. **Recommendations to others considering Waystar:** I say all organizations should use. **What problems is Waystar solving and how is that benefiting you?** I resolve all of the rejections. I realized it is easy to get to a claim remit easy. ### 5. Positively wonderful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Waystar?** The user friendly interface and the search features! **What do you dislike about Waystar?** Sometimes the systems take a minute to load, but I suspect that this is because of the routine Maintenance. **What problems is Waystar solving and how is that benefiting you?** It has definitely helped us track payments way better than our old systems ### 6. Excellent Customer Service and Ease of Products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Waystar?** Ease of getting Remits and finding old remits...no more printing EOB's Ability to pull reports of all categories. **What do you dislike about Waystar?** Claim submissions....................... **Recommendations to others considering Waystar:** So much easier to track EOB's and remits **What problems is Waystar solving and how is that benefiting you?** Ease of setting up new payers, Electronic EOB's mean submitting attachments to Payers is quick and easy, and all electronic. ### 7. Very professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Waystar?** The service works well and if questions or issues customer service is readily available **What do you dislike about Waystar?** Weekend customer service is not typically available **What problems is Waystar solving and how is that benefiting you?** We have streamlined our submission process and also working on prior authorizations ### 8. GREAT SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie B. | Accounts receivable, billing and coding, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Waystar?** Ease of use. Great for corrections to claims and submitting POTF. **What do you dislike about Waystar?** There is nothing I do not like, it is a good system **Recommendations to others considering Waystar:** Extremely easy to use, to find claims individually or as an entire EFT. **What problems is Waystar solving and how is that benefiting you?** Correct carrier EDI numbers, NCCI edits, POTF issues, Authorization and referrals ### 9. WayStar review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Waystar?** The ease of looking up eligibility & receiving payments **What do you dislike about Waystar?** That the system goes down & I have to look elsewhere for info I need **What problems is Waystar solving and how is that benefiting you?** I do not currently have an issues pending ### 10. Proof of Claim & Filing Status **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** Sometimes a claim will be rejected by insurance/payer for no good reason. Easiest solution is to click on the "Claims" in Waystar, search "All" & "Clients Name," and then locate the DOS. Click on the History tab, click on POTF button, and print the Proof of Claim & Filing Status. Then, click on View tab to print the rejected claim and snail mail both. Saves so much time and is headache free. Bada bing bada boom. **What do you dislike about Waystar?** There is nothing I dislike about Waystar. I've worked very late and been able to connect with help from their representatives, after hours, to answer any of my questions and concerns. **What problems is Waystar solving and how is that benefiting you?** Spending less time on hold with payers and filing claims more efficiently than we had achieved prior to using Waystar. ### 11. I have enjoyed using Waystar's user friendly claims submission clearinghouse. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** I like the ease of uploading my batches into Waystar. It is a quick process and quickly shows me what still might need my attention. **What do you dislike about Waystar?** I would like to see a more concise list of the payer EDI numbers. It does not seem to always give me the information I need. **Recommendations to others considering Waystar:** Very effective platform for electronic claims submission. I would recommend Waystar to any medical office practice. **What problems is Waystar solving and how is that benefiting you?** It has been easier cleaning up my claims involving our Immunization clinic NDC numbers. ### 12. Best Clearinghouse in the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** Waystar (Zirmed) is extremely user friendly and support is 10/10 **What do you dislike about Waystar?** Support could use some minor adjustments. Otherwise I love this product **Recommendations to others considering Waystar:** n/a **What problems is Waystar solving and how is that benefiting you?** Days in AR is extremely low because it's so easy to correct and resubmit claims through Waystar ### 13. Waystar ... Great Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** They have awesome customer support. They're there when we need them. Would recommend them to anyone! **What do you dislike about Waystar?** I can't think of any downside to Waystar. **Recommendations to others considering Waystar:** It's a great clearinghouse software as well as OTC payment software. **What problems is Waystar solving and how is that benefiting you?** N/A ### 14. Waystar 5 star software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** There is not one thing our office dislikes about this product. **What do you dislike about Waystar?** Our office has no issues with this product. **What problems is Waystar solving and how is that benefiting you?** Any time we do have issue, Waystar customet service is always available to assist. ### 15. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** Ease of use to resubmit claims, ease of processing credit cards and reviewing payments on a remit and claim level. **What do you dislike about Waystar?** Support used to be wonderful, now it seems they have added levels and often times the first level doesn't do their due diligence in researching the issue. **What problems is Waystar solving and how is that benefiting you?** Claims Management feature allows us to locate denials/rejections from payor portals, which saves us time in tracking down these denials we don't receive. ### 16. Ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Waystar?** Ease of use and I don't want to write a lot of words just to be writing words. **What do you dislike about Waystar?** Not really sure. Not writing long reviews. **What problems is Waystar solving and how is that benefiting you?** Tracking payments into our bank account. ### 17. Great service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** Consistent and accurate. It is immediate and I do not have to keep sensitive information in the office since the information is stored and I also do not have access to this information **What do you dislike about Waystar?** The many notices that are not applicable to what I do. It is for other companies / agencies and you have to click through them before you get to your desired page. **What problems is Waystar solving and how is that benefiting you?** Waystar is the tool that my agency uses for credit card payments from clients and to then issue them a receipt. It is easy to use and immediate so clients do not have to wait to be billed. ### 18. Easy to use and great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** John M. | Weather Forecaster / Observer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Waystar?** How easy it is to use the various products offered. **What do you dislike about Waystar?** How long it takes for suggested changes to happen. **What problems is Waystar solving and how is that benefiting you?** Our collections efforts have improved. ### 19. waystar review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** working of the claims in the system is easy **What do you dislike about Waystar?** i dislike that you cant modify the language on the payment plan print out receipts to differentiate from the regular receipts and payment plan receipts **Recommendations to others considering Waystar:** Make sure it has all the functionality that you need prior to purchasing it. **What problems is Waystar solving and how is that benefiting you?** i was trying to resolve the problem of the receipts but it did not work out ### 20. Waystar Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Waystar?** The quickness of claims getting to the carrier **What do you dislike about Waystar?** No dislikes, Waystar gets the job done when submitting claims **What problems is Waystar solving and how is that benefiting you?** None ### 21. Coosa Valley Urology **Rating:** 5.0/5.0 stars **Reviewed by:** Alecia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** Navigating through the web portal is very user friendly **What do you dislike about Waystar?** Nothing comes to mind on any dislikes- much better than Navicure **What problems is Waystar solving and how is that benefiting you?** claim rejections and resubmitting claims ### 22. Patient payment estimator (Recondo Technology) **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Waystar?** Veronica Fiorino our Client Manager. She always meets the challenge. **What do you dislike about Waystar?** Updates could happen faster. Seems like we wait too long. **What problems is Waystar solving and how is that benefiting you?** The product allows us to present the patient with their estimated out of pocket expense at the point of service and before their visit. Improved Point of Service Collections. ### 23. Waystar is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** I can always check to see if my claims have processed and it always lets me know if there is an issue. **What do you dislike about Waystar?** I wish I could see all the claims for each batch by clicking on the batch. **What problems is Waystar solving and how is that benefiting you?** I can fix claims that were rejected. ### 24. Excellent technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Sharnette C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** I have mainly dealt with their technical support and they have always been efficient & timely in assisting me with my issues. They respond in a timely manner and provide constant updates. **What do you dislike about Waystar?** As of now, I do not have a dislike or downside to Waystar. **What problems is Waystar solving and how is that benefiting you?** I am having issues running eligibility through my EHR. I have been working with Brandi Hart, she has been amazing, explaining everything, researching the issue, providing me updates. She even did a conference call with myself & my IT person to try to resolve the issue. ### 25. Waystar is a great software. **Rating:** 5.0/5.0 stars **Reviewed by:** Diane W. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** The ease in which we are able to access the patients information. **What do you dislike about Waystar?** Nothing. The software accesses all the information needed for the patient. **Recommendations to others considering Waystar:** Waystar will provide all of the information you need to verify a patient's current insurance. **What problems is Waystar solving and how is that benefiting you?** The insurance information for a patient. ### 26. Waystar Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** Dashboard. Easy to use. Able to see all. **What do you dislike about Waystar?** Support, and Training. Can not easily find what you need. **Recommendations to others considering Waystar:** Make sure that you and your office are completely trained in all aspects Waystar, navigating site and apply charges **What problems is Waystar solving and how is that benefiting you?** ERAs and Patient Eligibility ### 27. Easy to use, simple interface, support is helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Waystar?** I love the ease of integration with my EHR. **What do you dislike about Waystar?** Doesn't have unlimited training without a price tag. **What problems is Waystar solving and how is that benefiting you?** Had lots of claims denials from insurance. Waystar would catch those denials before going to the actual insurance. Ex: Patient's insurance had expired, but Waystar caught it. Another example is a claim contained an obsolete code, and Waystar caught it. The benefits beyond those mentioned is that I'm able to see the trends in potential denials and adjust the workflow and properly train staff to significantly reduce them before they start. ### 28. Excellent customer service. One of the easiest clearinghouses to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** McKenzie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Waystar?** Customer service reps are always friendly, knowledgeable, and helpful. Easy submission of claims. Support and training portal. **What do you dislike about Waystar?** Enrollment requests seem to take awhile to complete - though that may be more an issue with the payers. **What problems is Waystar solving and how is that benefiting you?** Billing of electronic claims ### 29. Waystar is always helpful whenever i call with a problem. It gets resolved in a timly manor always! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** easy access to EOB's for insurance payments **What do you dislike about Waystar?** Sometimes they are delayed on delivering EOB's **Recommendations to others considering Waystar:** It is a quick way to receive EOB for medical claims. The support team is very helpful **What problems is Waystar solving and how is that benefiting you?** I am not experiencing any problems at the moment. ### 30. Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** Waystar has one of the easiest platforms to learn. A 30 minute webinar and we were up and running! **What do you dislike about Waystar?** There is nothing to dislike about this program. **What problems is Waystar solving and how is that benefiting you?** We have no problems other than their outages that are sometimes bothersome...but who doesn't have outages. Benefits: Quick acceptance of the claims. If there is a problem with the claim it is easily fixable through their program. Waystar also has easy access reports. ### 31. AR Specialist **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** that I can re-submit a corrected claim through Waystar **What do you dislike about Waystar?** not much, I find the site very user friendly. **What problems is Waystar solving and how is that benefiting you?** Getting claims out in a timely manner as well as correcting them and getting them to the carrier timely. ### 32. Claim solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Waystar?** Ease of searching for all claims submitted. **What do you dislike about Waystar?** Some payers do not send claim responses. **What problems is Waystar solving and how is that benefiting you?** Eligibility issues due to data entry mistakes are uncovered sometimes when submitting claims. ### 33. Medical biller **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Waystar?** Claims correction option, is easy for us to edit **What do you dislike about Waystar?** Eligibility is not in option on my page need to be added **Recommendations to others considering Waystar:** def **What problems is Waystar solving and how is that benefiting you?** Claims correction, and explanation of payments ### 34. WayStar review **Rating:** 4.5/5.0 stars **Reviewed by:** Misty B. | Billing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Waystar?** The ease of using the on-line dashboard. **What do you dislike about Waystar?** Having to click through messages when I first login. **Recommendations to others considering Waystar:** It is very user friendly and works well with my EHR software. **What problems is Waystar solving and how is that benefiting you?** I am able to refile corrected claims quickly and easily. ### 35. Very good support service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Waystar?** Using the claim status application helps free up time for follow-up associates to be able to focus on claims that need more attention. The excellent support team that we work with. **What do you dislike about Waystar?** Since we have some facilities in 2 different systems, not all the same rules apply and can't control more of what we need in the one system. **What problems is Waystar solving and how is that benefiting you?** Trying to solve the problems of the claims that are not found and payers that have more errors than others. When reviewing claims that are not found, it shows us the issues we have on our end and being able to provide education on choosing the correct payer plans and other information. ### 36. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Waystar?** Ability to change all aspects of the claims per each insurance requirements and billing secondary. **What do you dislike about Waystar?** Issues with login that have not been resolved. **Recommendations to others considering Waystar:** Good for clearing house with use with an EHR **What problems is Waystar solving and how is that benefiting you?** Being able to bill clean claims and edit claims as we need to for insurance purposes that our EHR will not allow us to do. ### 37. I Love The Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** The Reliability of the product gives me confidence that our claim go and return in a timely manner **What do you dislike about Waystar?** Downloading to my EMR- NEXTGEN. I wish I had the capability to do that **Recommendations to others considering Waystar:** It works great. It is never down i couldn't be happier **What problems is Waystar solving and how is that benefiting you?** Clean Claims- Less Rejections from the payers ### 38. Collections made easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Waystar?** EOBs layout is excellent. Its also easy to edit and resubmit claims in Waystar. **What do you dislike about Waystar?** It doesn't give further claim status. The furthest Waystar can tell is that claim has been accepted for processing. After that the next thing is an EOB from payer. **What problems is Waystar solving and how is that benefiting you?** Matching payers ### 39. Billing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** Dashboards are very easy to use. When putting in a ticket, customer service is very helpful. **What do you dislike about Waystar?** There is nothing that I dislike about Waystar. **What problems is Waystar solving and how is that benefiting you?** Can quickly find denied claims and correct them with ease. Can see trends that we can fix before the claims go out. ### 40. Great clearinghouse! **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2020 **What do you like best about Waystar?** It is user friendly, with many options to get information and great customer service. **What do you dislike about Waystar?** It sometimes locks up and will not let me archive and download payments but this is not a consistent issue. **What problems is Waystar solving and how is that benefiting you?** It is a super easy way to receive and process EOB's and payments. ### 41. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sree Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Waystar?** Very user friendly, easy to use. Recommend to everyone. **What do you dislike about Waystar?** Nothing till now. May be setting some reward points will be outstanding. **Recommendations to others considering Waystar:** For now i cannot give advises, but please setup reward points. **What problems is Waystar solving and how is that benefiting you?** I can collect the payments and transactions very easily. ### 42. Very helpful **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** Available when calling and never have to wait on hold very long. **What do you dislike about Waystar?** Sometimes their responses take a little longer. **Recommendations to others considering Waystar:** Great Customer Service. **What problems is Waystar solving and how is that benefiting you?** Typically they are rejections from either Waystar or the insurance ### 43. Love Waystar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Waystar?** It is easy to navigate. The helpful hints to fix rejected claims has proved vital. **What do you dislike about Waystar?** It is a little slower than I would like when switching between facilities. **Recommendations to others considering Waystar:** I have used other clearinghouse programs before. This one far surpasses the previous software in every way I have needed. **What problems is Waystar solving and how is that benefiting you?** Tracking timely filing has been a big problem solved by Waystar. Just recently, I discovered the ability to print primary EOBs that contain only a single pt. ### 44. Waystar highly recommended. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Waystar?** Ease of use, reliability, and great support. **What do you dislike about Waystar?** Cost may be higher than some other clearinghouses. **What problems is Waystar solving and how is that benefiting you?** Using Waystar for claims, but adding additional solutions (print services for patient statements) and analyzing patient pay solutions, claims monitoring and claims status solutions. ### 45. Waystar makes reviews easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Waystar?** Waystar is very user friendly, great interface **What do you dislike about Waystar?** Nothing. The produce is very well done, and we receive excellent service from the company **Recommendations to others considering Waystar:** Great software, great user interface, easy to use and maneuver around. **What problems is Waystar solving and how is that benefiting you?** Denials Management ### 46. Review Waystar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** Easy to upload claims and easy to make corrections. **What do you dislike about Waystar?** Nothing. I have everything I need to upload and make corrections. **Recommendations to others considering Waystar:** Easy to navigate **What problems is Waystar solving and how is that benefiting you?** Claim rejections ### 47. Always easy to navigate! Always a helpful team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Waystar?** Waystar is always easy to use. And very clear on what has to be done for your claims. **What do you dislike about Waystar?** I would like for it to be more clear if a claim has been denied and the reason. **What problems is Waystar solving and how is that benefiting you?** I try to see what the reason is for the claim being denied and finding my remits. The benefits that I have realized is how easy it is to navigate through the website. ### 48. Waystar always goes above and beyond to help with issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Waystar?** Quick responses from the team providing ticket updates. **What do you dislike about Waystar?** Not being able to go to a rejection directly from Provider portal **What problems is Waystar solving and how is that benefiting you?** Rejections ### 49. Billing claims **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Waystar?** Use of the website. Clear screens for ease of moving around site. **What do you dislike about Waystar?** Our claims are not transmitting right now. **What problems is Waystar solving and how is that benefiting you?** Claims not transmitting ### 50. Insite Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Waystar?** fast response from the rep with resolution. **What do you dislike about Waystar?** Fees associated with child accounts are too high. **Recommendations to others considering Waystar:** easy to use **What problems is Waystar solving and how is that benefiting you?** quick processing of payments ## Waystar Discussions - [Currently I do not have any questions for Waystart](https://www.g2.com/discussions/36388-currently-i-do-not-have-any-questions-for-waystart) - 1 comment, 1 upvote - [How do I ensure that we are registered for electronic submissions and electronic remittance?](https://www.g2.com/discussions/33481-how-do-i-ensure-that-we-are-registered-for-electronic-submissions-and-electronic-remittance) - 2 comments - [View Waystar pricing details and edition comparison](https://www.g2.com/products/waystar/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+14%3A24%3A22+-0500&secure%5Bsession_id%5D=bc37bbf8-fa6d-4a61-b9bd-344a64e90c8b&secure%5Btoken%5D=99546d0406c6ef44cd7201643a1ab0957bd370666093958d92eb898db5d187fe&format=llm_user) ## Waystar Integrations - [TheraOffice](https://www.g2.com/products/theraoffice/reviews) ## Waystar Features **Administrative** - Systems Interoperability - Payer Care Management Workflow Applications - Applications Integration - Payer Care Management Workflow Applications - Workflow Optimization - Payer Care Management Workflow Applications - Patient Care Plan Management - Payer Care Management Workflow Applications - Data Ingestion - Payer Care Management Workflow Applications **Clinical** - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Data Management** - Data Warehouse - Data Analysis - Data Capture - Data Integration - Integration with Wearable Devices - Interoperability - Security and Privacy Controls - Data Querying **Platform Content** - Automation - File Sharing **Agentic AI - Medical Billing** - Natural Language Interaction **Processes** - Compliance - Payer Care Management Workflow Applications - Payer Support - Payer Care Management Workflow Applications - Provider Support - Payer Care Management Workflow Applications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Platform Performance** - Reporting **Analytic Tools - Healthcare Analytics** - Data Visualization - Cost Analysis - Real-Time Analysis - Predictive Analytics - Patient Risk Scoring - Natural Language Processing (NLP) **Platform Additional Functionality** - Messaging - Task Management - Dashboard **Platform Interoperability** - API **Platform Data** - Alerts and Notifications - Platform Search **Platform Basics** - HIPAA Compliance ## Top Waystar Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [Essentials](https://www.g2.com/products/essentials/reviews) - 4.0/5.0 (42 reviews) - [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) - 4.3/5.0 (11 reviews)