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Wave Reviews & Product Details - Page 4

Wave Overview

What is Wave?

The world's fastest growing small business accounting software.

Wave Details
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Product Description

The world's fastest growing small business accounting software.


Seller Details
Seller
Wave
Year Founded
2009
HQ Location
Ontario, Canada
Twitter
@WaveHQ
18,984 Twitter followers
LinkedIn® Page
www.linkedin.com
309 employees on LinkedIn®

Evan M.
EM
Overview Provided by:

Recent Wave Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Serviceable"
Easy to use interface, provides needed features such as invoicing, payment processing, as well as many useful reports.
BD
Bob. D.Small-Business (50 or fewer emp.)
0.0 out of 5
"Not a good company"
I would strongly advise against using Wave for invoicing and client management. After setting up my client in Wave and billing them for $300 with a...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Wave Disabled my Account without any Warning or Explanation"
Wave was a core part of my business when it was a startup. We ran all of our invoicing through Wave. It worked as expected most time.
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Wave Media

Wave Demo - chrome-invoice-accounting.jpg
chrome-invoice-accounting.jpg
Wave Demo - chrome-invoice-one-experience.jpg
chrome-invoice-one-experience.jpg
Wave Demo - chrome-invoice-professional-invoices.jpg
chrome-invoice-professional-invoices.jpg
Wave Demo - chrome-invoice-accept-online-payments.jpg
chrome-invoice-accept-online-payments.jpg
Wave Demo - chrome-invoice-recurring-billing.jpg
chrome-invoice-recurring-billing.jpg
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Video Reviews

295 Wave Reviews

4.3 out of 5
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295 Wave Reviews
4.3 out of 5
295 Wave Reviews
4.3 out of 5

Wave Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WaveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shawn G.
SG
Contributing Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

That it's free! And honestly, it has been absolutely perfect for my small business. I've been using it for about 10 years now and the software continues to improve all the time. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Sometimes the improvements come along pretty slowly, and I've had some minor issues disconnecting old businesses that are no longer in existence, but it really hasn't caused any issues. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

Sure, you'll potentially get a little more functionality with a paid software service, but for free Wave checks a lot of boxes and does awesome work. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Problem may not be the right word - Wave handles all my accounting and invoicing needs. More recently they've moved into banking which has also made my life easier as well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wave?

It makes accounting and invoicing very easy to do. I am able to prepare accounts with minimum accounting entries Review collected by and hosted on G2.com.

What do you dislike about Wave?

It has restricted usage in other countries that even needed this tool the most. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Wave helps me to prepare accounts easily and prepare estimates and even invoices Review collected by and hosted on G2.com.

Danny F.
DF
Owner/Music Industry & Marketing Consultant
Music
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wave?

How easy WAVE is to use when sending my clients invoices. I love that it gives you the option to select when you want it to send out reminders if an invoice hasn't been paid. The reporting options are also beneficial, especially when it comes to tax season and wrapping up the fiscal year. WAVE makes everything easier. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The only frustration I have with WAVE is when it comes to uploading and tracking receipts. Each receipt has to be uploaded manually, which can be monotonizing. It would also be nice if WAVE automatically applied any late fees we have once an invoice becomes overdue. Save us from having to add in the late fees automatically Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

WAVE helped me get our invoicing organized. Before I continually forgot to send out an invoice and never sent out reminders. Plus, when it came to tracking invoices, doing everything by hand with just excel was a tedious task. With WAVE, it's simple to send out, track and record payments. Review collected by and hosted on G2.com.

Karrie B.
KB
Fractional COO | Burnout Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

I love how easy Wave is to use, how I can track all expenses, and run reports whenever I need them. Super easy to send invoices, get online payment and now even add payment links to websites. Review collected by and hosted on G2.com.

What do you dislike about Wave?

A recent update makes uploading receipts a bit harder, but still easy to do. I just Iiked how you could upload them and the AI prefilled much of the info. Now it feels like a 3 step process. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

I have been using Wave for 4 years and love it. It is easy to use. I have given view access to our CPA and they have been very happy with the platform and reports that can be run. It helps keep us very organized and professional and we can run reports as we needed. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

We use it for our accounting system, sending invoicing and recently they even added the ability to do banking with them. Makes it easy to have everything all on one platform. Review collected by and hosted on G2.com.

Brandon M.
BM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

I love that Wave is free to use & easy to use. The fact that I can set up recurring invoices for my customers and manually send them is a major plus! I also really appreciate that Wave has an app that I can use so that I don't have to be connected to my computer constantly. We have not yet started to use their payment system, but it is something that we are considering.mpant. We will most likely begin to use their online payment system at the beginning of the new year. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The downside to Wave might be that I cannot set custom reminders. I have to use the pre-set times they have programmed into the system. Payments at our company are not late until the 10th of the month & I would like the option to set up reminders just then. However, this is a minor issue to get over when you consider how great Wave is! I can overlook this minor issue just to use Wave at my company. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

What are you waiting for? There is no reason that you shouldn't be using Wave! Trash Quickbooks & start using Wave NOW! Seriously though - take a second and look at Wave. It meets all of our requirements without busting our budget wide open! Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

I love the money that I save using Wave. Accounting software can be extremely expensive and usually requires some sort of download that you then have to spend hours customizing and integrating into your other software. Wave is nothing like that! Using Wave, I can apply that money to other things in our office that help with productivity. The most significant benefit is that I can successfully invoice customers without wasting the time of creating the invoices. In less than an hour, I I am able to create all of our invoices and send them out for the entire month! Review collected by and hosted on G2.com.

Connor F.
CF
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Wave App has given our small business the accounting power of a large company. It is simple, easy to navigate, and we don't find it limiting. Great for showing the tax man what he wants to see. Review collected by and hosted on G2.com.

What do you dislike about Wave?

At one point, our debits were showing up as credits, and our credits were showing up as debits. This was solved later and might have been an issue with our bank. The customer service is non-existent on the free version so, if you have any issues, you are out of luck. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Having scraped out a living with our first year of business during the global pandemic, we didn't have the means to pay an accountant and bookkeeper. We needed a free solution that we could scale up at a later date as we need more features. Review collected by and hosted on G2.com.

Justin C.
JC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

It's free, completely functional for accounting software, straightforward to learn, and can grow with you as your business grows. Once you start using the paid features, you'll find that it's very competitive pricing compared to alternatives. Review collected by and hosted on G2.com.

What do you dislike about Wave?

They've made some changes to their design layout and user interface that made some accounting tasks take more clicks. However, they've made some adjustments to improve that and seem to be constantly working on their product. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

If Wave isn't set up for automatic tax withholdings/payments in your state, you might consider using Quickbooks or Gusto instead. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Accounting, payroll, employee management all in one platform. I don't use the payment/invoicing system due to the unique needs of my industry but for most businesses, that feature would work seamlessly as well. Generating W-2 and tax forms at the end of the year is a breeze, and automatically calculating your employment taxes for you is very helpful. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Wave is a great low-cost alternative to more expensive software packages like Quickbooks, with the same functionality. Add ons make it a robust package without breaking the bank. It allows me to do most of the things I need without needing to be in front of a computer (it is mobile-friendly) and pass off the quarterly and payroll items to my accountant without losing control. Review collected by and hosted on G2.com.

What do you dislike about Wave?

It took a while for my accountant to figure out how to best work with Wave - he was so used to Quickbooks. I dislike that they remove a dedicated app for reciept management. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

Don't try to migrate to or from Wave. It is best for new organizations. Data portability is not an issue, but it is not easy to bring over people who are used to a different accounting software package without a lot of complaining about learning something new. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Basic accounting needs for my SMB without spending unnecessary monthly fees. Huge time-savings with Wave and a more intuitive interface than Quickbooks. Review collected by and hosted on G2.com.

Andre A.
AA
Head of Management Information Systems Unit
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Straightforward and clear accounting software has many valuable features continuously updated with new options. excellent free options that can cover the needs of most people Review collected by and hosted on G2.com.

What do you dislike about Wave?

The website sometimes freezes when the connection is not very stable; you have to repeat the action more than once for it to go through. Not a lot of integration features are available. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

Very good solution if your looking for a very easy to use accounting system Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Wave is helping streamline personal and some of my online business accounting and billing needs, with sales, forecasting, cash flow management, customer management. Review collected by and hosted on G2.com.

Kai "Kevin" C.
KC
Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Wave?

It's one of the more affordable options out there, and if you use it out of the box, there is not a lot of complexity to it. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The customer support experience is really poor. They don't always respond to your emails even though they promise a 2-business day response time. Customer support chat is the only other option, but it can be a long wait and the agents like to disconnect you if you don't respond or they have a whiff of you being away from the keyboard for a minute. There is no call support option.

If your company needs to do anything custom like adjust statutory holidays (e.g. following provincial instead of federal stat holidays), then you're out of luck and will need to make many complex manual adjustments. The documentation around this is lacking. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Just having payroll for the company. Review collected by and hosted on G2.com.