WatchGuard Network Security Pros and Cons

WatchGuard Network Security is known for ease of use, ease of implementation, customer support, frequency of use, number of features, ease of integration. Review collected by and hosted on G2.com.

There are a few aspects that some users might find less favorable:Cost for Advanced Features, Limited Customization in Reporting, Customer Support Responsiveness. Review collected by and hosted on G2.com.

Generally we used to have Intrusion detection systems but there are some issues while identifying the critical assets which is having issues or communications with C2 IPs. But watchdog will help in maintaining latest threat intelligence and AI. Review collected by and hosted on G2.com.

There are no much downsides but it has to provide more insights on the product indetailed what advantages it can provide for an organization. Review collected by and hosted on G2.com.

Its user interface is user friendly.

It guards from cyber threats. Review collected by and hosted on G2.com.

The thing is It can be a little expensive for limited budget users. Review collected by and hosted on G2.com.

Best security system, Best firewall in the market, Great support Review collected by and hosted on G2.com.

Nothing, it is user friendly, easy to configure and to understand Review collected by and hosted on G2.com.

Is Ease to Use:

it is an easy to understand and easy to use product. It is not difficult to adapt to use watchguard Review collected by and hosted on G2.com.

For the moment I dont have anything to dislike Review collected by and hosted on G2.com.

easy and intuitive to use. SSL VPN, Ikev2 simple to configure Review collected by and hosted on G2.com.

as we are using it, we don't notice any negative points Review collected by and hosted on G2.com.

I've been using WatchGuard Network Security solutions for our organization's cybersecurity needs, and I'm thoroughly impressed with the features and usability they offer. What stands out to me the most is the comprehensive security suite bundled with their products.

The range of security services provided, including intrusion prevention, antivirus, content filtering, and more, has greatly enhanced our network's defense against a variety of threats. I also appreciate the seamless integration with other security tools we use, allowing us to build a robust cybersecurity ecosystem tailored to our needs.

One of the major reasons we chose WatchGuard is their user-friendly interface. Even for someone with limited technical expertise, the dashboard is intuitive and easy to navigate. This has significantly reduced the learning curve for our IT team and streamlined the management of our network security settings. Review collected by and hosted on G2.com.

While WatchGuard Network Security offers some solid features, there are a couple of areas that I believe could use improvement. One of the main concerns for me has been the customer support experience. While their support team is generally responsive, there have been instances where I felt the solutions provided were not as thorough as I had hoped. It would be great if they could offer more in-depth assistance for complex issues, as well as better documentation for troubleshooting common problems.

Another aspect that has been a bit disappointing is the pricing transparency. While I understand that security solutions can be intricate, having a clearer pricing structure upfront would be beneficial. It can be frustrating to go through the sales process only to find out later about additional costs for specific features or services. Having a more transparent pricing model would save both customers and the sales team valuable time.

Additionally, while the interface is generally user-friendly, there have been times when certain settings felt a bit buried or not as intuitive to configure. Streamlining the interface and making advanced settings more accessible could enhance the overall user experience. Review collected by and hosted on G2.com.

Reliability, enterprise quality software that gives us confidence about our protection. We have not had any breach events since installation. The psh MFA works really well. Review collected by and hosted on G2.com.

Installation is a nighmare and we didn't have a good experience with technical help. The first contact was with some one in Spain who provided a very limited time window to communicate. When we finally got someone here everything worked fine. A better installation routine might have helped. I think the software is for professional installation. Review collected by and hosted on G2.com.

I am a strong advocate for 2-factor/multi-factor authentication. The process to authenticate each session is very convenient and easy to use. There are multiple options to choose from when it comes to the method of authentication which is important for when applying to larger groups of people and organizations. Review collected by and hosted on G2.com.

Every once and a while, while accessing our Office PC's remotely, the WatchGuard screen prevents a full pass and will freeze the remote login. In most cases, simply closing the remote session and restarting will fix the issue but there has been times where a full PC Reboot is required. Please reach out to me if you'd like a further explanation on this issue. Review collected by and hosted on G2.com.