Walnut Reviews & Product Details

I like the feel of the Walnut when I am creating product demos and given that I am using it almost every day. Its adoption did not take long and I preferred the ease with which it integrated with HubSpot and Slack to allow my team to share demos without handoff. The features listed are good enough to perform quick edits and its make the product walk throughs are genuinely made are much more natural to the prospect. It has been a pleasant stimulus in my presentation at the workplace. Review collected by and hosted on G2.com.

The worst is that some of the changes are limited and this is frustrating at the time when I am fine tuning a demo. Those limits are apparent since I use Walnut rather often. It is compatible with HubSpot, and I still will switch between tools to make minor changes. The feature list is respectable, although the missing components do slow me down in the workplace and introduce additional steps that I do not want to take. Review collected by and hosted on G2.com.

I use Walnut to create/share interactive demos that allow prospects to play with our product without a live call. Very easy to take screens, add context and customize each flow based on who I’m presenting too. Once the templates are in place, updating & reusing them for varying deals is seamless and saves me hours each week. Review collected by and hosted on G2.com.

When I have a bunch of demos to manage across several teams, calling everything consistent can also feel pretty manual and especially when we roll out product updates. The analytics view also requires a few more clicks to give me the insights I really care about such as where do prospects drop off, for example. Not a huge issue, though it would be nice to streamline that for an even faster workflow. Review collected by and hosted on G2.com.

I appreciate the ease of use that Walnut offers, which is particularly beneficial considering the technical nature of IOS software. The interface is user-friendly and intuitive, enabling individuals who are not deeply technical to efficiently create demos. This democratizes the creation process, allowing my team to develop professional-quality demos quickly and almost automatically, without being hindered by the complexities that typically accompany such tasks. The setup of Walnut was also straightforward, with the capture tool being easy to install, further enhancing the usability and accessibility for my team. I value how Walnut enables us to focus on creating perfect, customized software demos of our industrial control system and machinery interfaces without the need for a stable instance of our complete software, simplifying otherwise technical processes. Review collected by and hosted on G2.com.

I find that capturing the initial demo stage can be quite lengthy, especially when dealing with large and tailored machinery software interfaces. This process takes longer than anticipated, which can be a bit frustrating. Review collected by and hosted on G2.com.

I appreciate Walnut for its ability to effectively tackle content drift, ensuring that the product value communicated during sales aligns perfectly with what users experience during onboarding and training. This functionality significantly reduces the time to value and lessens the workload on support teams by addressing dock issues effectively. I also find the Salesforce integration extremely valuable, as it plays a key role in linking key demos and coaching metrics, which are crucial for maintaining smooth operations and in-depth analysis. The seamless integration with our CRM systems stands out as a major advantage, adding to the overall efficiency and cohesiveness of my workflow. Review collected by and hosted on G2.com.

I found the customization of Walnut somewhat challenging, particularly when dealing with complex multistep scenarios. The image at the top of the browser's extension was confusing and slightly hindered the customization process. Additionally, the flow estimation process and the complexity associated with using the editor for adjustments proved to be problematic. These issues contribute to a less smooth workflow and can affect the overall efficiency. Review collected by and hosted on G2.com.

What I like best about Walnut is the immersive experience it creates. It makes it easy to truly engage with the product in a realistic and interactive way, almost as if I were exploring it firsthand. This approach not only helps me understand the product’s value much better but also makes the entire experience more memorable and enjoyable. I appreciate how Walnut transforms what could be a simple demo into something dynamic, interactive, and genuinely engaging. Review collected by and hosted on G2.com.

While I have enjoyed using Walnut, I have encountered a few challenges. The learning curve for some of its more advanced features was steeper than expected, which meant that it took extra time and training for our team to get fully comfortable.

Additionally, mobile-compatibility and performance issues have arisen: some demos don’t behave optimally on smaller screens, and editing or capturing workflows can feel sluggish at times.

Finally, the pricing structure and upfront commitment were significant; with no free trial or monthly plan available, the investment felt substantial before we could fully evaluate the platform’s fit. Review collected by and hosted on G2.com.

I truly appreciate how practical Walnut is. It simplifies the process of creating demos, and the end results always look impressive. I also enjoy how smooth and intuitive the platform's navigation feels. Review collected by and hosted on G2.com.

I think Walnut’s pricing is quite high. I would like to use it for my personal projects, but the cost is simply too much for an individual user. Even when we looked into using it for smaller corporate projects, the price was still a major obstacle. Our team manager also felt it was too expensive given the size of our development team. Review collected by and hosted on G2.com.

What I like most about Walnut is how intuitive and user-friendly the platform is. It makes it easy to create and customize interactive demos quickly, saving a lot of time in the process. I also appreciate the visual quality and how it allows me to present products in a more engaging and professional way. Review collected by and hosted on G2.com.

What I don’t really like about Walnut is that sometimes some features take a bit long to load or feel limited depending on the type of demo I’m creating. I also think it could have more customization options and integrations to make the presentations even more complete and flexible. Review collected by and hosted on G2.com.

I find Walnut immensely valuable for creating premade and standardized demos, which greatly supports our sales functions. Its ability to be used for training by providing pre-recorded how-to videos is a huge asset for us, especially in communicating effectively with our customers both post-implementation and for existing clients. I really appreciate the cloning feature for templates that allows us to iterate instead of starting from scratch, saving us significant time and effort. The enhanced animation tools and call-to-action buttons offer a richer experience, making our demos more engaging. The customer service is another aspect I value deeply; every interaction is productive and focused on our platform adoption rather than upselling, demonstrating a genuine concern for our success. Additionally, the positive sales experience stood out, as it was straightforward and reassuring, making Walnut seem approachable rather than daunting. This user-friendliness is particularly useful for managing a large volume of demos while our team expands. Review collected by and hosted on G2.com.

Initially, setting up Walnut was challenging due to the complexity of our application and the separate hosting of our UI dashboard functions. Walnut struggled to capture the actual story mapping of these dashboards, making it tricky to display interactivity. Although we managed to work around it and received support from our account manager, it was not seamless. Moreover, adopting the software took us a considerable amount of time as we had to navigate and find workarounds for our workflow needs. Offering a bit of implementation time before committing to payment could improve our experience, allowing us to properly set up and familiarize ourselves with the software. Review collected by and hosted on G2.com.

I really appreciate Walnut for several reasons. Firstly, their level of customer service is outstanding. The Walnut team, including our dedicated account manager, has been incredibly supportive, guiding us through the onboarding process and providing training sessions that are very informative. This support has been essential in demonstrating the platform effectively. I am impressed with their innovative approach to helping us better utilize the tool, and the contracted support hours part of our enterprise package ensures we have expert assistance whenever needed. The screen capturing capability is particularly beneficial, as it facilitates building live demos with an intuitive interface, making updates seamless and maintaining progress in creating templates without hassle. This feature enhances our marketing and sales efforts significantly. Additionally, Walnut is pivotal in warming up prospects, allowing them to self-serve with tools that are market and branding controlled, thereby optimizing our sales funnel and improving lead acquisition. This automation aspect, along with the platform’s versatility for resolving customer inquiries and its integration with our tech stack as a main lead driver, marks it as an invaluable asset to my organization. I also value how both marketing and sales teams recognize and appreciate the benefits Walnut brings to our operations. Review collected by and hosted on G2.com.

I find the text-to-speech functionality challenging, as we have to depend on account managers to upload a British voice. The interface for analytics isn't the most user-friendly, and I would appreciate being able to add users to view analytics without needing them to be on the account. Additionally, more control over card placement in templates would be beneficial, as the current setup is limited to set parameters which restricts flexibility. Review collected by and hosted on G2.com.

I greatly value Walnut's streamlined and quick onboarding process, which was made even better by the gracious, helpful, and friendly support team who provided a white glove service. Using Walnut has allowed my division to efficiently conduct presales demos with its easy-to-use features, such as the capability to quickly curate and stitch together custom canned demos. This has significantly lifted the burden of my team needing to conduct live demonstrations, as it enables us to support the SMB sales team more effectively. I appreciate the modernity of the product and feel confident in the tools provided. The overall experience with both the product and the team has been exceptionally positive and is a strong reason why I would opt to use Walnut again, as well as recommend it to others. Review collected by and hosted on G2.com.

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