--- title: WalkMe Reviews meta\_title: 'WalkMe Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 574 reviews by the users' company size, role or industry to find out how WalkMe works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 574 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### WalkMe Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **ease of use** of WalkMe, simplifying complex systems and enhancing user guidance effortlessly. [(91 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526790&qs=pros-and-cons#reviews)

Users find WalkMe's **real-time guidance** invaluable for simplifying complex processes and enhancing overall user adoption. [(63 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524103&qs=pros-and-cons#reviews)

Users commend WalkMe for its **exceptional customer support** , highlighting quick responses that efficiently resolve issues. [(56 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524796&qs=pros-and-cons#reviews)

Users value WalkMe's **intuitive, no-code/low-code platform** , enabling quick builds and rich user guidance for seamless onboarding. [(52 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524569&qs=pros-and-cons#reviews)

Users value WalkMe's **effective training capabilities** , enhancing user adoption and reducing the need for extensive support. [(50 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523369&qs=pros-and-cons#reviews)

Users find the **learning curve steep** , making training paths less intuitive and harder to navigate effectively. [(39 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526628&qs=pros-and-cons#reviews)

Users find WalkMe's setup process **complex and time-consuming** , requiring careful planning and advanced skills for effective implementation. [(28 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523963&qs=pros-and-cons#reviews)

Users note a **steep learning curve** with WalkMe, making it challenging to master advanced features efficiently. [(21 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523949&qs=pros-and-cons#reviews)

Users find the **limited customization options** in WalkMe restrict their ability to tailor guidance to their branding needs. [(17 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1527056&qs=pros-and-cons#reviews)

Users find WalkMe's **initial setup and maintenance time-consuming** , especially for complex configurations and updates. [(17 mentions)](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523622&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of WalkMe

##### 1. Ease of Use

Users love the **ease of use** of WalkMe, simplifying complex systems and enhancing user guidance effortlessly.
[
See 91 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526790&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Efficient for building projects"

What do you like about WalkMe?

It’s been really easy and fast to build with, and the interface stays clean and organized, which helps keep development moving smoothly even as the pr

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with amazing customer service"

What do you like about WalkMe?

WalkMe is easy to use once you get the hang of it. Doing the WalkMe training courses really helps with the learning. The support team is amazing,

##### 2. Helpful

Users find WalkMe's **real-time guidance** invaluable for simplifying complex processes and enhancing overall user adoption.
[
See 63 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524103&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with amazing customer service"

What do you like about WalkMe?

WalkMe is easy to use once you get the hang of it. Doing the WalkMe training courses really helps with the learning. The support team is amazing,

 ![L'Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L'Tanya D.")
LD

L'Tanya D.

Enterprise (\> 1000 emp.)

5.0/5

"WalkMe delivers results where it matters most."

What do you like about WalkMe?

WalkMe has been a game-changer for our digital adoption strategy. Its intuitive, in-app guidance has significantly reduced training time and increased

##### 3. Customer Support

Users commend WalkMe for its **exceptional customer support** , highlighting quick responses that efficiently resolve issues.
[
See 56 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524796&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with amazing customer service"

What do you like about WalkMe?

WalkMe is easy to use once you get the hang of it. Doing the WalkMe training courses really helps with the learning. The support team is amazing,

 ![L'Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L'Tanya D.")
LD

L'Tanya D.

Enterprise (\> 1000 emp.)

5.0/5

"WalkMe delivers results where it matters most."

What do you like about WalkMe?

WalkMe has been a game-changer for our digital adoption strategy. Its intuitive, in-app guidance has significantly reduced training time and increased

##### 4. Features

Users value WalkMe's **intuitive, no-code/low-code platform** , enabling quick builds and rich user guidance for seamless onboarding.
[
See 52 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1524569&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jerome P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome P.")
JP

Jerome P.

Enterprise (\> 1000 emp.)

5.0/5

"Customizable and Insightful Tool with Easy Setup"

What do you like about WalkMe?

I find WalkMe very simple to use and completely customizable, which allows me to use the system's or company's colors and melt content in the system s

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionizes User Experience with Intuitive Guidance"

What do you like about WalkMe?

I love how WalkMe makes complex systems feel simple and intuitive for users, allowing me to create clear, step-by-step guidance that genuinely helps u

##### 5. Training

Users value WalkMe's **effective training capabilities** , enhancing user adoption and reducing the need for extensive support.
[
See 50 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523369&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with amazing customer service"

What do you like about WalkMe?

WalkMe is easy to use once you get the hang of it. Doing the WalkMe training courses really helps with the learning. The support team is amazing,

 ![L'Tanya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L'Tanya D.")
LD

L'Tanya D.

Enterprise (\> 1000 emp.)

5.0/5

"WalkMe delivers results where it matters most."

What do you like about WalkMe?

WalkMe has been a game-changer for our digital adoption strategy. Its intuitive, in-app guidance has significantly reduced training time and increased

### 5 Cons or Disadvantages of WalkMe

##### 1. Learning Curve

Users find the **learning curve steep** , making training paths less intuitive and harder to navigate effectively.
[
See 39 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1526628&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jerome P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome P.")
JP

Jerome P.

Enterprise (\> 1000 emp.)

5.0/5

"Customizable and Insightful Tool with Easy Setup"

What do you dislike about WalkMe?

Maintenance can be lenghty

 ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.")
HS

Harshul S.

Enterprise (\> 1000 emp.)

4.5/5

"Helpful tool for faster software adoption"

What do you dislike about WalkMe?

sometime setups takes longer then expected and especially for advanced workflows and some customizations require more technical knowledge then then ni

##### 2. Complexity

Users find WalkMe's setup process **complex and time-consuming** , requiring careful planning and advanced skills for effective implementation.
[
See 28 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523963&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sreeja P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sreeja P.")
SP

Sreeja P.

4.0/5

"Effective In-App Guidance with Room for Improvement"

What do you dislike about WalkMe?

Sometimes WalkMe struggles with dynamic elements in the SAP system, making selector configuration time-consuming; improved element detection and a smo

 ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.")
HS

Harshul S.

Enterprise (\> 1000 emp.)

4.5/5

"Helpful tool for faster software adoption"

What do you dislike about WalkMe?

sometime setups takes longer then expected and especially for advanced workflows and some customizations require more technical knowledge then then ni

##### 3. Steep Learning Curve

Users note a **steep learning curve** with WalkMe, making it challenging to master advanced features efficiently.
[
See 21 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523949&qs=pros-and-cons#reviews)

See Related User Reviews

 ![saleem s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saleem s.")
SS

saleem s.

Mid-Market (51-1000 emp.)

5.0/5

"A Powerful Digital Adoption Platform for Seamless User Experience"

What do you dislike about WalkMe?

There is very little to dislike about WalkMe, as it is a well-designed and effective platform. Any minor challenges are mainly related to the initial

 ![Kishore P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kishore P.")
KP

Kishore P.

Small-Business (50 or fewer emp.)

5.0/5

"Clear In-App Guidance and Analytics That Accelerate Onboarding"

What do you dislike about WalkMe?

There is a learning curve when building advanced flows or handling complex use cases. Initial setup and customization can take time, especially for la

##### 4. Limited Customization

Users find the **limited customization options** in WalkMe restrict their ability to tailor guidance to their branding needs.
[
See 17 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1527056&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Efficient for building projects"

What do you dislike about WalkMe?

Right now, we’re not able to move forward with the permissions and roles for Learning Arc. We’ve already submitted an idea outlining what we want to a

 ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.")
HS

Harshul S.

Enterprise (\> 1000 emp.)

4.5/5

"Helpful tool for faster software adoption"

What do you dislike about WalkMe?

sometime setups takes longer then expected and especially for advanced workflows and some customizations require more technical knowledge then then ni

##### 5. Time-Consuming

Users find WalkMe's **initial setup and maintenance time-consuming** , especially for complex configurations and updates.
[
See 17 mentions
](https://www.g2.com/products/walkme/reviews?filters%5Bsentiment_snippet%5D=1523622&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jerome P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome P.")
JP

Jerome P.

Enterprise (\> 1000 emp.)

5.0/5

"Customizable and Insightful Tool with Easy Setup"

What do you dislike about WalkMe?

Maintenance can be lenghty

 ![Sreeja P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sreeja P.")
SP

Sreeja P.

4.0/5

"Effective In-App Guidance with Room for Improvement"

What do you dislike about WalkMe?

Sometimes WalkMe struggles with dynamic elements in the SAP system, making selector configuration time-consuming; improved element detection and a smo

 ![Caio Felipe A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caio Felipe A.")
CA

Caio Felipe A.

Spécialiste, Automatisation numérique

Enterprise (\> 1000 emp.)

4/21/2026

"Essential for Onboarding and Targeted Communication"

5/5

What do you like best about WalkMe?

I find WalkMe easy to use and appreciate how it helps users on the go. It's great for onboarding users to our company's systems and provides communication at the right time to the right user. I also like its targeted communication feature which is very useful when implementing change management. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

WalkMe could improve the browser update tracking and proactivity in pointing potential issues and their potential solutions. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

I use WalkMe for onboarding users, ensuring communication at the right time, and managing change. It helps users in real-time while they're performing tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![ARUNMOZHI J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ARUNMOZHI J.")
AJ

ARUNMOZHI J.

Engineer 1 - Software Configuration &amp; Development

Enterprise (\> 1000 emp.)

7/29/2025

"Best Adoption Software"

5/5

What do you like best about WalkMe?

AI enabled, Easy to Learn and Use, Helps with Automation & Make software being used without hustle. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

Deprecating Inisghts2.walkme.com. And need more keyboard actions. Right now, walkme can do almost everything that we do with mouse. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

Reducing human errors by providing right prompt at the right time or Automating task for users. Review collected by and hosted on G2.com.

Show More

4/22/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

PY

Pravallika Y.

Enterprise (\> 1000 emp.)

5/11/2026

"Great for Beginners, Annoying for Pros"

4.5/5

What do you like best about WalkMe?

I find WalkMe to be a great guide for first-timers. It helps users to find what place on the UI to go to complete their tasks. The initial setup was easy, which added to the convenience. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

I usually close the window as I don't need it, so its value diminishes for experienced users. It's a great guide for first-timers but gets annoying for an expert. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

WalkMe helps users find the right place on the UI to complete their tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Aashita A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashita A.")
AA

Aashita A.

Summer Intern

Mid-Market (51-1000 emp.)

6/15/2026

"Easy Demo and Walkthrough Creation for Clear User Guidance"

4.5/5

What do you like best about WalkMe?

Easy to create demos and walkthroughs for guidance Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

Shows error sometimes and lags within the system Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

It helps in implementing ERP Review collected by and hosted on G2.com.

Show More

Response from Matthew Miller of WalkMe

[Editedit](https://www.g2.com/survey_responses/walkme-review-12961139/official_response/edit)

We're glad to hear that you find WalkMe easy to use for creating demos and walkthroughs.

On the lags and error front, we will be sure to pass this information over to the team.

Thanks for the feedback,

Matthew, Peer Review Manager @ WalkMe

6/18/2026
Current UserValidated ReviewerSource: Organic

 ![Bridget G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridget G.")
BG

Bridget G.

Instructional Designer III

Enterprise (\> 1000 emp.)

3/18/2026

"Empowers Instructional Design with Seamless Support"

4.5/5

What do you like best about WalkMe?

I appreciate that WalkMe reduces support tickets and helps associates find what they need quickly, creating a better user experience. As an instructional designer, I value that WalkMe allows our team to provide just-in-time support for associates without the need for extra training videos or job aids. It's easy to update, and the support over the last few years has grown tremendously. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

It is always important to test, test, test. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

WalkMe reduces support tickets, helps associates find what they need quickly, and improves user experience. It allows our team to provide just-in-time support without extra training material, and it's easy to update. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.")
HS

Harshul S.

Sr tech support

Enterprise (\> 1000 emp.)

1/28/2026

"Helpful tool for faster software adoption"

4.5/5

What do you like best about WalkMe?

IT makes it very easy for user to learn software without very long training sessions and the guided walkthrough are very clear and also help reduce the mistakes when using the complex systems , saves time Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

sometime setups takes longer then expected and especially for advanced workflows and some customizations require more technical knowledge then then nirmal user might be having and support is a great help but responce time needs to be quicker for urgent issues Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

BEst part is training cost reduction by guiding the user directly inside the apps and it help the employee complete the tasks correctly and which improve the productivity and accuricy and overall it does make a software addaption smoother and keeps the lower support support request Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
1/31/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![saleem s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saleem s.")
SS

saleem s.

Customer support excutive

Mid-Market (51-1000 emp.)

1/21/2026

"A Powerful Digital Adoption Platform for Seamless User Experience"

5/5

What do you like best about WalkMe?

I like WalkMe for its intuitive in-app guidance that helps users quickly understand and complete tasks without external training. It improves user adoption, reduces errors, and enhances overall productivity by providing real-time, step-by-step support within the application. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

There is very little to dislike about WalkMe, as it is a well-designed and effective platform. Any minor challenges are mainly related to the initial learning curve, which is understandable given the depth of features it offers and becomes manageable with regular use. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

WalkMe solves the challenge of low user adoption and lack of in-application guidance by providing real-time, step-by-step support within the software. This helps users complete tasks accurately without relying on extensive training or support, resulting in improved productivity, reduced errors, and a smoother overall user experience. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Sreeja P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sreeja P.")
SP

Sreeja P.

2/13/2026

"Effective In-App Guidance with Room for Improvement"

4/5

What do you like best about WalkMe?

I use WalkMe to provide step-by-step guidance and in-app support within our SAP system. WalkMe reduces user confusion and errors in our SAP systems by providing clear, in-app guidance. What I like most about WalkMe is its interactive walkthroughs and smart tips that provide real-time guidance inside SAP systems, making complex processes much easier for users. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

Sometimes WalkMe struggles with dynamic elements in the SAP system, making selector configuration time-consuming; improved element detection and a smoother editor experience would be beneficial. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

I use WalkMe to provide step-by-step guidance and in-app support within our SAP system. It reduces user confusion and errors by offering clear guidance and real-time tips, making complex processes easier. Review collected by and hosted on G2.com.

Show More

2/15/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Enterprise (\> 1000 emp.)

5/19/2026

"Revolutionized Onboarding with Intuitive Guidance"

5/5

What do you like best about WalkMe?

I love how WalkMe reduces user confusion and lowers support tickets by providing in-app guidance. The biggest benefit is how quickly we can build and deploy in-app guidance without changing the underlying software. I really appreciate the visual editor because it's easy to create walkthroughs without coding. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

The setup can take time to get right, especially mapping workflows; it can also feel a bit heavy on page performance if too many prompts are running. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

WalkMe reduces user confusion with new systems, lowers support tickets through in-app guidance, and lets us quickly build walkthroughs with its visual editor, all without altering the underlying software. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Hitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh S.")
HS

Hitesh S.

Lead - Digital Adoption &amp; Change Management

Enterprise (\> 1000 emp.)

10/28/2025

"Speeds Up Onboarding and Adoption, But Requires Planning."

5/5

What do you like best about WalkMe?

WalkMe helps users complete tasks easily by guiding them step-by-step. It reduces confusion, improves user experience, and lowers support requests. The best thing about using WalkMe is that it speeds up onboarding and training, improves software adoption across teams and saves time and cost on support.

It also gives insights into user behavior to improve processes. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

Sometimes WalkMe can be complex to set up, especially for advanced use cases. It needs careful planning and testing. Also, if the platform changes often, maintaining WalkMe content can take extra effort. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

We are addressing position management within our HR system by utilizing WalkMe. With WalkMe's actionbot and automated steps, we are streamlining the process for people managers, making it simpler for them to create new positions and handle changes efficiently. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Top-Rated Alternatives

[

 ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin")

Fin

4.5/5(3,901)

](https://www.g2.com/products/fin/reviews)

[

 ![Pendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pendo")

Pendo

4.4/5(1,808)

](https://www.g2.com/products/pendo-io-pendo/reviews)

[

 ![Whatfix](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whatfix")

Whatfix

4.5/5(549)

](https://www.g2.com/products/whatfix/reviews)

[
View All Alternatives
](https://www.g2.com/products/walkme/competitors/alternatives)

##### Categories on G2

[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)

[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)[Mobile App Optimization](https://www.g2.com/categories/mobile-app-optimization)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Is a dedicated PR CRM worth it for a small in-house communications team?](https://www.g2.com/discussions/is-a-dedicated-pr-crm-worth-it-for-a-small-in-house-communications-team)[What's the best SAP provider for company software needs](https://www.g2.com/discussions/what-s-the-best-sap-provider-for-company-software-needs)[Which NLP platforms stay reliable under high demand so developers can build production applications without worrying about downtime or degraded performance at scale?](https://www.g2.com/discussions/which-nlp-platforms-stay-reliable-under-high-demand-so-developers-can-build-production-applications-without-worrying-about-downtime-or-degraded-performance-at-scale)

[What's the best AR training simulator platform for a mid-sized manufacturing company?](https://www.g2.com/discussions/what-s-the-best-ar-training-simulator-platform-for-a-mid-sized-manufacturing-company)[What DNS security platform gives the strongest protection against DNS spoofing and cache poisoning for a security team that cannot afford a misconfiguration?](https://www.g2.com/discussions/what-dns-security-platform-gives-the-strongest-protection-against-dns-spoofing-and-cache-poisoning-for-a-security-team-that-cannot-afford-a-misconfiguration)[Pros and Cons Details](https://www.g2.com/products/walkme/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)