Vtiger Sales Pros and Cons

The UI and the ease with which we can customize the interface for our organization's need. We have used almost 8-9 CRMs and have deployed for various customers in different verticals such as BFSI, ECommerce, technology, government.

Our team was specially trained to customize the hosted model of the vTiger CRM and majority of the SME in India liked the way vTiger functions.

Also, we were able to synchronize contacts, tasks, and calendar between Microsoft and Outlook and vTiger CRM, which in-turn helped the team to filter e-mails in Microsoft Outlook and adds emails, which are necessary.

Sales professionals were easily able to track each of their leads and dragging the reports form the systems for monthly review was also easy.

We were using almost 14+ module for our internal purpose. Review collected by and hosted on G2.com.

A bug which was enabling the executive to login as a admin. This occurred during the pilot run and we were able to rectify the problem internally. Review collected by and hosted on G2.com.

Vtiger is a tool with a high ease of customization and ease of use which allows it to be used to a large extent by the sales teams, which helps to increase business income and sales performance. Vtiger helps identify and specify the best potential customers, which allows you to have added value at all stages of the sales process. The use of campaign as personalized by email and text messages, analysis and forecasting of income, detection of businesses at risk, management of proposals and quotes make it different, even more treatment is gained with the use of this versatile tool Review collected by and hosted on G2.com.

The lack of knowledge in some areas of use of this tool hinders its use at some point since this is a tool with great resources and many functions, so you have to take the time to write and plan the process. In some isolated cases there was a problem with contacts linked to the commercial dba. Review collected by and hosted on G2.com.

It's flexibility, customize according to workflow are its best. With a little effort even non tech person also can host an run this application for their company. Review collected by and hosted on G2.com.

Few features like cron job won't work by default. Need a lot of effort to figure out the issue. Review collected by and hosted on G2.com.

In VTiger I like many of its features and it improves the business process outcomes enhance the decision making and we can keep the database up to the date and finally, they provide excellent support. Review collected by and hosted on G2.com.

I dislike mainly the UI/UX part and the searching module should want to be improved. Review collected by and hosted on G2.com.

The process is very simple to use. Anyone will able to learn easily. Review collected by and hosted on G2.com.

Dashboard is not upto the mark

we are using free version and not sure about the new version of it. Review collected by and hosted on G2.com.

Vtiger Sales will allow you to manage your sales pipeline effectively without burdening your sales team with mandated data entry chores that produce minimal results. You will get an immediate picture of your monthly projections and be able to react to hotspots in your pipeline or funnel rapidly, closing more deals. Review collected by and hosted on G2.com.

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I like ease of customization and installation and configuration Review collected by and hosted on G2.com.

There should be some customizations based on UI or workflows Review collected by and hosted on G2.com.

The platform has a distinct product that can perform that can do a lot of functions for a sales crm. It has everything from being able to see data by year and by quarter. The platform within the actual crm has a built in sales funnel with very formatting style to really dig down and see where you can better improve the quality of the lead; being able to come up with better analyzing data, and seek a better understanding of how it all works all together to make in impactful decision to explode growth and sale closes. Review collected by and hosted on G2.com.

It's very in detail. If i didn't know anything about sales dashboards and how to analyze data then this product would be a something you would want to go into. It is very descriptive in terms of what it all requires you to input and is very complex. Theres a lot of functions that are unfamiliar and not much of a helpful resource to finding by what a certain criteria considers it to specifically. Review collected by and hosted on G2.com.

It is very user-friendly. Any industries can manage it from their non-technical resources. Review collected by and hosted on G2.com.

Dashboard has some limitations. No POS as a module. Review collected by and hosted on G2.com.

You can adjust vTiger to any of your sales requirements, it has great modularity, with a big community that will help you set whatever your needs are Review collected by and hosted on G2.com.

It has a learning curve compared to others, but it worth the effort Review collected by and hosted on G2.com.