![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

9/26/2020

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"Helpful to streamline workflows"

4/5

What do you like best about Vtiger Help Desk?

It’s extremely easy for users to open up tickets and for us to make sure that they are transferred to the correct wueue.The interface is very user-friendly Review collected by and hosted on G2.com.

What do you dislike about Vtiger Help Desk?

I would like if we could have additional categories to classify tickets Review collected by and hosted on G2.com.

What problems is Vtiger Help Desk solving and how is that benefiting you?

We have increased our efficiency by 60% Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 11 reviewers think of Vtiger Help Desk

4.1 out of 5 · Verified reviews from real users

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