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Vtiger All-In-One CRM Reviews & Product Details - Page 5

Vtiger All-In-One CRM Overview

What is Vtiger All-In-One CRM?

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS.

Vtiger All-In-One CRM Details
Languages Supported
Arabic, Bulgarian, German, English, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

How do you position yourself against your competitors?

Unlike other stand-alone sales, helpdesk, email marketing, and other business automation software, each of these solutions in Vtiger is part of a single integrated system.

What sets Vtiger apart?

One View of the Customer - Vtiger CRM provides your sales, customer support, and marketing teams with one view of customers - you can visualize past interactions, campaigns, wins, losses, campaign responses, pending approvals, invoices, cases, projects and more without switching between screens and products.

24/5 Customer Support - Award-winning customer service centred around enabling you to be successful.

Flexible & Customizable - Customisable at the click of a button to suit your needs and preferences.

Prioritises Communication - Designed to ensure your team spends more time communicating with customers and less on entering data.


Seller Details
Seller
Vtiger
Year Founded
2004
HQ Location
Cupertino, California
Twitter
@vtigercrm
2,728 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®
Phone
1-877-784-9277

SN
Overview Provided by:
Team Lead "IT Operations" at Vtiger CRM

Recent Vtiger All-In-One CRM Reviews

AM
Ayush M.Enterprise (> 1000 emp.)
5.0 out of 5
"Vtiger All in one CRM"
First of all is the best thing about this product is easy to use there is no need to more complex training. Also it is affordable to the small orga...
EB
Efren B.Small-Business (50 or fewer emp.)
4.5 out of 5
"a best software CRM"
It is a great product, totally intuitive and functional, Vtiger has brought excellent results to our company through its novel functions of analysi...
AE
Ahmad E.Small-Business (50 or fewer emp.)
4.0 out of 5
"Open Source Software"
It is open source software with historymore that 10 years.
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Vtiger All-In-One CRM Media

Vtiger All-In-One CRM Demo - Dashboard
Vtiger's home page dashboard with top-level insights
Vtiger All-In-One CRM Demo - Deals
A Kanban view of the Deals in Vtiger
Vtiger All-In-One CRM Demo - Conversation Insights
Calculus guides team members towards more meaningful conversations that delight clients to advance them through the lead stage to becoming a prospect and towards being a loyal customer.
Vtiger All-In-One CRM Demo - Menu
Modules and apps are grouped and displayed for easy discovery. You can use the Favorites feature to group frequently-used modules in the Main menu.
Vtiger All-In-One CRM Demo - Deal Score
With an AI powered scoring methodology, deal scoring gets more accurate and granular. Calculus AI uses historical data and dozens of signals like fit score, sentiment score, engagement score to predict the probability of winning a deal.
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Video Reviews

410 Vtiger All-In-One CRM Reviews

4.3 out of 5
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410 Vtiger All-In-One CRM Reviews
4.3 out of 5
410 Vtiger All-In-One CRM Reviews
4.3 out of 5

Vtiger All-In-One CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vtiger All-In-One CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ES
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vtiger All-In-One CRM?

Extremely flexible global search function. Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

Many times I can't find answers to my questions in the FAQ/help. On the other hand, support is very responsive. Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

Standard CRM terminologies, easy to introduce to smaller organizations. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

Management overview on the sales activity. Review collected by and hosted on G2.com.

CC
Diretor Tecnico
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Vtiger All-In-One CRM?

The deals system because it is very flexible and meets all my needs. Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

The service desk (case), I think that the Jira Service Desk system is better. Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

It is a fantastic system. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

The sales and budget control part, due to the flexibility of creating specific templates for each client Review collected by and hosted on G2.com.

AW
Business Systems Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vtiger All-In-One CRM?

Different modules and the ability to create new fields and global picklists Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

layout is a bit old and not able to assign records to multiple people Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

more functionalities similar to Salesforce Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

Day to day sales and recording sales pipeline Review collected by and hosted on G2.com.

SW
President-Photonics Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Vtiger All-In-One CRM?

Features and benefits of the plan chosen were a great value Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

The application and its use process was overwhelming to learn and use. Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

Know what it is that you want and need from a CRM (over 80% of businesses purchase CRMs do not use them/to their fullest). vTiger is one of the best, but if it is overwhelming for you like it was for us, you will not use it. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

We were trying to create marketing automation to reach out and retain clients. Review collected by and hosted on G2.com.

CM
Gerente
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Vtiger All-In-One CRM?

The way to track opportunities Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

modules for purchases where a purchase order can be made Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

Effectiveness in emails, in projects, in proposals. Review collected by and hosted on G2.com.

Verified User in Education Management
IE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Vtiger All-In-One CRM?

Vtiger is the good CRM tool for managing employees and customers. It also helps to provide good customer support. Vtiger have a great community for help and support. But you have to dig a bit deeper to get your queries resolved. Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

Nothing much is there to dislike this app. As we were using open source version. So we were not given much support. We have to sail our own boats when ever we are facing issues. The UI of the app is bit old. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

We are using vtiger extensively for managing our customers and employees. It helps to mange the hierarchy of the organization. Which is very useful as we were able to mange the over all organization structure through the app. We are also getting useful insights about the paid customers. Which helps us to give them better service and support. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vtiger All-In-One CRM?

The dashboard works well and give an overview of position Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

limited number of records under free plan. Reports can't be customized to get specific info required. Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

Easy entry into the world of CRM Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

Access to information and searchable results. Cloud hosting permits access from anywhere. Review collected by and hosted on G2.com.

AG
Marketing Internship
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Vtiger All-In-One CRM?

Despite it is quite complicated to configure. There are plenty of functionalities Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

I am testing the free version and it is quite limited. We exceeded the 3000 records. We would like to buy more records, not the full version yet. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

E-mail configuration + records limitation. Review collected by and hosted on G2.com.

MD
Quality and Productivity Analyst in HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Vtiger All-In-One CRM?

I like the user interface, it's user friendly besides the functionality itself. Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

To create an API connection you must have the 3rd tier. Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

We tried a proof of concept, adapting the workflow of the sales and project team of a company in the IT sector. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vtiger All-In-One CRM?

We can manage organizations. UPdate email domains against organizations so that queries from same organization is always grouped Review collected by and hosted on G2.com.

What do you dislike about Vtiger All-In-One CRM?

Lot of information in a single screen.. Lot of side tabs, upper tabs etc. Some kind of categorization is required to ensure the open page has maximum covered rather than increasing the scroll Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger All-In-One CRM:

Its worth a CRM product. Getting enhanced day by day. Worth it Review collected by and hosted on G2.com.

What problems is Vtiger All-In-One CRM solving and how is that benefiting you?

Ticketing of client queries. Weekly analysis of outstanding tickets. SLA complaince analysis etc Review collected by and hosted on G2.com.