--- title: Vtiger All-In-One CRM Reviews meta_title: 'Vtiger All-In-One CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Vtiger All-In-One CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 415 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Vtiger All-In-One CRM Reviews **Vendor:** Vtiger **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 415 ## About Vtiger All-In-One CRM Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS. ## Vtiger All-In-One CRM Pros & Cons **What users like:** - Users value the **affordability** of Vtiger All-In-One CRM, making it accessible for small organizations. (1 reviews) - Users find the **call management feature** in Vtiger CRM helpful for tracking customer interactions effectively. (1 reviews) - Users value the **customizability** of Vtiger All-In-One CRM, enabling tailored solutions for unique business needs. (1 reviews) - Users value the **customization options** in Vtiger All-In-One CRM for tracking specific customer needs effectively. (1 reviews) - Users love the **ease of use** of Vtiger All-In-One CRM, requiring no complex training for effective application. (1 reviews) - Feature Richness (1 reviews) - Flexibility (1 reviews) - Helpful (1 reviews) - Intuitive (1 reviews) - Organization Efficiency (1 reviews) **What users dislike:** - Users note a **lack of essential features** in Vtiger All-In-One CRM compared to other CRM systems like SAP. (2 reviews) - Users report **persistent bugs** and poor customer support, leading to frustrating experiences and unresolved migration issues. (1 reviews) - Users report significant **CRM issues** with Vtiger, citing poor customer service and migration errors leading to frustration. (1 reviews) - Users find Vtiger's interface **not intuitive** , complicating setup and hindering effective use of the system. (1 reviews) - Users report that Vtiger can be **not user-friendly** , citing difficulties with setup and poor customer service throughout the process. (1 reviews) - Poor Customer Support (1 reviews) - Poor Navigation (1 reviews) - Sales (1 reviews) ## Vtiger All-In-One CRM Discussions - [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) - 1 comment, 1 upvote - [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) - 2 comments, 1 upvote - [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) - 2 comments, 1 upvote - [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) - 2 comments, 1 upvote - [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) - 1 comment, 1 upvote - [View Vtiger All-In-One CRM pricing details and edition comparison](https://www.g2.com/products/vtiger-all-in-one-crm/reviews?page=38§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+04%3A29%3A27+-0500&secure%5Bsession_id%5D=3e96e025-7902-40ed-9b5a-d1c30eadbf3e&secure%5Btoken%5D=d0349d7e5662c964d91a7906399443ccf1491588909a03d3fc582ce2e062a2f1&format=llm_user) ## Vtiger All-In-One CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management - Template Management - Interaction Tracking - Activity Tracking - Lead Management - Task Management - Email Management - Sales Pipeline Management - Workflow Management - Insurance Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Document Management - Insurance CRM** - Documentation handling **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Additional Functionality** - Sales Reports - Customer Database - Email Templates - Alerts/Notifications - Mobile Access - Calendar/Reminder System - Task Scheduling - API - Access Controls/Permissions - Activity Dashboard - Data Import/Export - Customizable Reports - Forecasting - Generative AI - Marketing Automation - For Insurance Industry - AI Copilot - Quotes/Estimates - Lead Capture **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice - Video Chat **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top Vtiger All-In-One CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,840 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - 4.1/5.0 (575 reviews)