vtenext Pros and Cons

The most useful aspect of vtenext is its deeply rooted customer-centric approach, which extends not only to an intelligent, convenient, and well-designed navigability but also to a functionality design that never loses sight of the product's ultimate goal: understanding the real profitability of customers (economic and strategic), and providing you with maximum visibility about that and all the instruments to manage the customer processes.

Technically, the vtenext develops all its power trough the logic approch of his modules and workflow's engine that gives you the possibility to create your processes exactly as you need. Review collected by and hosted on G2.com.

The basic settings are be made for small context and it needs to be carefully customized to cover all the various scenarios that can be present in a big company. Review collected by and hosted on G2.com.

For our company it was a great step forward to organize and centralize all group records. Thanks to VTENEXT and its bpm engine we have collected about 70k leads in 5 years and created over 50 customized modules. Review collected by and hosted on G2.com.

We like everything about this software, especially the company that professionally supports us day after day in our growth. Review collected by and hosted on G2.com.

The possibility of adapting it to our needs with autonomous or supplied customizations Review collected by and hosted on G2.com.

The management of offers and not being able to customize the graphic layout of the windows Review collected by and hosted on G2.com.

What I appreciate most about VTENEXT is its unique blend of CRM (Customer Relationship Management) and BPM (Business Process Management) functionalities. This combination allows for a seamless integration between managing customer relationships and optimizing internal processes. The platform's flexibility in customization and the ability to adapt to various business needs without extensive coding is particularly impressive. It provides tools that enhance workflow automation, improve data management, and facilitate effective communication within teams, ultimately leading to improved operational efficiency and customer satisfaction. Review collected by and hosted on G2.com.

While VTENEXT offers a robust combination of CRM and BPM functionalities, some users may find the initial learning curve a bit steep. This rich suite of features, although highly beneficial, requires a dedicated effort to master, which might be challenging for newcomers. Additionally, the level of customization and sophistication it offers necessitates a thoughtful investment in training or external support, particularly for organizations with limited technical resources. This aspect could pose a challenge for smaller businesses. Moreover, the user interface, despite being powerful, may not be as immediately intuitive as some of its competitors, potentially leading to a slower adaptation period for some users. Review collected by and hosted on G2.com.

Vte gives you the ability to manage almost independently the process completely from the interface. The BPM module is easy to use, intuitive, and is fundamental in the management of all processes. A complete CRM that allows you to manage reports and views simply from a dashboard that can be modified according to different needs. Review collected by and hosted on G2.com.

It's difficult to find flaws, perhaps I would further improve the app, despite knowing there is a lot of work behind it. Review collected by and hosted on G2.com.

I've been tring so many CRM platform in these latest 10 years: VTENEXT finally gives me the flexibility and scalability super necessary in today business organizations. Each of my customer knows they can ask me whatever they want: my company, as certified vtenext developer, can build from skratch or configure with no-code BPM Engine, every (almost;-) business process in company Review collected by and hosted on G2.com.

We would like upgrade to wilson app more often Review collected by and hosted on G2.com.

The ease of use and the possibility of customizing it, Fast support and a program you use every day Review collected by and hosted on G2.com.

Graphics too similar between masks, "on premise" installation is not very simple Review collected by and hosted on G2.com.

A good BPM feature

Easy to customize

Stable solution

Easy Integration

A good support Review collected by and hosted on G2.com.

limited look and feel

the lack of also managing the accounting Review collected by and hosted on G2.com.

vtenext has a very intuitive UI and functions, useful survey plugin with response nested into contacts details Review collected by and hosted on G2.com.

Php version required is not the latest stable Review collected by and hosted on G2.com.

Simple management of customer support tickets, ease of integration with our management software Review collected by and hosted on G2.com.

Nothing in particular...I have nothing to report. Review collected by and hosted on G2.com.