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vtenext Reviews & Product Details - Page 2

vtenext Overview

What is vtenext?

vtenext is the first and only 100% Italian All-In-One open source CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. vtenext helps you to manage leads, customers, suppliers, projects, customer care, HR, sales, marketing and every single aspect of your organization. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

vtenext Details
Languages Supported
German, English, French, Italian, Dutch, Polish, Portuguese, Spanish
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Product Description

vtenext is a unique Open Source CRM + BPM solution for the complete management of leads, contacts and customers.


Seller Details
Seller
vtenext
Year Founded
2011
HQ Location
Milano, Lombardia
Twitter
@vtenext
29 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

vtenext is an All-in-one Open Source CRM Software provided with all the features to manage your marketing, sales, post-sales and customer service activities in one safe and performing platform. Its unique quality is the Business Process Management engine (BPM) natively integrated that allows you to easily design, implement and automate your business processes monitoring in the meantime every touchpoint of your customers. Thanks to its Open Source nature and countless plug-ins, you will be able to spread the process logic to all the organization increasing the productivity and the customer satisfaction at the same time.


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Overview Provided by:

Recent vtenext Reviews

EV
Emanuele V.Mid-Market (51-1000 emp.)
4.0 out of 5
"Truly versatile and scalable"
The most useful aspect of vtenext is its deeply rooted customer-centric approach, which extends not only to an intelligent, convenient, and well-de...
Luca Z.
LZ
Luca Z.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent CRM software"
For our company it was a great step forward to organize and centralize all group records. Thanks to VTENEXT and its bpm engine we have collected ab...
SG
Stefano G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Flexible, smart support."
The possibility of adapting it to our needs with autonomous or supplied customizations
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vtenext Media

vtenext Demo - vtenext
vtenext home page
vtenext Demo - vtenext Talks
Communicate easily with your collaborators
vtenext Demo - BPMN Process
Automate your business processes with the integrated BPMN Engine
vtenext Demo - Customer and Supplier Portal - Business Portal
Use the Business Portal to interact and share information and documents with customers and suppliers
vtenext Demo - Wilson Mobile App
All the information you need, wherever you are
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24 vtenext Reviews

4.6 out of 5
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24 vtenext Reviews
4.6 out of 5
24 vtenext Reviews
4.6 out of 5

vtenext Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for vtenextQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about vtenext?

The versatility, you can do what you want Review collected by and hosted on G2.com.

What do you dislike about vtenext?

some very advanced things require code writing Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

Management of every business process in its entirety Review collected by and hosted on G2.com.

Morgana Martina M.
MM
Assistenza tecnica software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about vtenext?

Through Vte, we are able to correctly follow up on external clients' assistance and projects, as well as internal management. The shared calendar for internal coordination. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

It would be useful to manage the screens in the interventions and not as attachments. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

The possibility of correctly managing tickets opened by customers and internally, notes and reports for comprehensive assistance. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vtenext?

I use vtenext daily. Easy to create forms and make interface changes I simply automate every organizational process I manage my clients effectively and conveniently Integrated chatbot.

Customer Support is fast and effective. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

At the moment I have no negative aspects to highlight. Perhaps the newsletter module needs to be improved a little. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

Lead management

Sales opportunities management

Process Automation Review collected by and hosted on G2.com.

LP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about vtenext?

Excellent BPM engine

Easy to use

Flexibility

Good Costs Benetfits Ratio Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Calendar could be improve with some colour features Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

VTENEXT allow you to avoid process critical blocks Review collected by and hosted on G2.com.

Steve L.
SL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vtenext?

vtenext is an all-in-One CRM solution that allows you to manage all Marketing, Sales and After-Sales activities in a single platform by easily automating and digitizing all business processes, increasing productivity even remotely.

We use it internally for all marketing and sales activities, for ticketing and assistance. We have increased our productivity and internal communication has also benefited from greater speed and automation. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

An easier interaction with Google Workspace would be appreciated but I'm sure vtenext is working on improving itself. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

vtenext is perfectly suitable per SME and big companies. With vte we can acquire, monitor and manage leads by identifying the most profitable channels, program effective campaigns and newsletters, creating personalized content thanks to Marketing Processes & GDPR. Review collected by and hosted on G2.com.

Lorenzo T.
LT
Socio dirigente
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vtenext?

I like that you can do almost whatever you want simply using different processes and modules. If you need any customization there are a lot of people that can help you creating something just for you. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

VTENext is great for our 5 users needs. Maybe for bigger companies you need more details. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

We wanted to use only web documents and get a statistical review of our commercial activities on customers. We needed to share informations between users and share everithing in a simple way. After that we could manage also some administration processes. Review collected by and hosted on G2.com.

MB
BUSINESS DEVELOPMENT MANAGER
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about vtenext?

We chose VTE NEXT for the development of the company CRM for its flexibility, modularity, and the ability to implement over time the different needs and requirements of our company. Having 3 very different business areas with specific commercial characteristics, we were able to build a tailor-made CRM. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

The management of tickets related to implementations has not always been straightforward, but over time we have refined this part of the activity as well. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

Operational management of internal processes, structuring and monitoring of commercial procedures, and obtaining reporting data. Review collected by and hosted on G2.com.

RC
IT Department
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vtenext?

I like the possibility to add fields and customise data input masks as we need! It's easy to learn how to use it and also how to create reports and extract datas. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

I don't like so much the price books (we have more and different case histories) and the PDF creator. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

VTEnext help us to collect data, to have many reports of statistics, to collect informations of our trouble ticket and visit report, also sending e-mails. Review collected by and hosted on G2.com.

DG
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about vtenext?

Comfort in managing flows and in configuring automatic processes Review collected by and hosted on G2.com.

What do you dislike about vtenext?

Inconveniences concern, for example, the inability to modify a created field even at the label level; it must be deleted and recreated (resulting in data loss). Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

Orderly management of flows from lead to final contract/project, automation of certain processes. Review collected by and hosted on G2.com.

Francesco D.
FD
CEO & Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about vtenext?

The ease of use and development that the program allows. BPM is a tool capable of digitizing processes and automating many steps. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

The application needs to be developed better and more consistently. It falls short of the product's capabilities, let alone up to today's standards. Insert push notifications as soon as possible. Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

The digitization of PMI and the consequent development. Review collected by and hosted on G2.com.