Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Useful, streamlined, but patience testing"
4/5
What do you like best about Vroozi?

I like the ability to streamline the ordering process with multiple locations. With 92 clinics ordering supplies and 12 of those teams mobile and ordering for multiple sites, it is easy to keep track of expenses and allocate them properly with the built in tracking functions of Vroozi. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Mass changes are tedious and take entirely too much man power. Example being we have 92 clinics, we must assign GL codes to each one. The software has no way on the user side to create a "standard list" of GL codes that apply accross the company. The current processes in other mass edits are either impossible or cumbersome. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for your review! We really appreciate it, and appreciate the comments on the streamlined ordering for your multiple locations - 92 clinics. Thank you for your point on the low/no training for new hires as well. We designed the user experience with that objective in mind.

I saw your comment about assigning GLs to orders for your 92 clinics. I would like to review that with you if you would contact me at success@vroozi.com (our Customer Success email address). We could take advantage of bulk upload or accounting presets in your scenario. I'd love to see if those would work for you. I agree assigning 92 locations and GLs would be tedious. I hope we can reduce all that data entry you're doing.

Thank you for your review and for being a Vroozi customer!

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Good catalog/procurement system"
3.5/5
What do you like best about Vroozi?

Vroozi has continued to improve the system since we became a customer. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Sometimes the changes we want to implement can't be without consideration of other companies because it's not completely customizable for a single company Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for your review. We are really glad you are seeing improvement in the system. Our release cycle was put in place to deliver new innovations to customers fast and frequent. We are excited that you are seeing the benefit from that. We are also glad you are seeing the benefit of cost control, in particular, through the budget management. Cost control and budget management have been hot topics lately.

I would like to know more about the changes you want to implement if I don't have those already. We do leverage our Vroozi User Group and Customer Advisory Board to deliver the most value to more of our customers. Those groups help us to understand the common goals and hurdles that Vroozi customers are targeting. But we also have some opportunities to customize that we should discuss. We have been able to use no-code options like flexible fields (header and line level), configurations, preferences, and even integrations to create custom processes and experiences. I hope we can introduce some of those options to customize the processes for your company.

Thank you

David W.
DW
David W.
Small-Business (50 or fewer emp.)
"Review of service"
3/5
What do you like best about Vroozi?

I lke where I can see all of my vendors on one page. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

difficult to navigate. Not as modern as other programs on the market Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for your review. We are glad you are quickly getting to the supplier data you need and that the mobile approvals are easy for you.

Sorry to hear you find the solution difficult to navigate. Vroozi's mobile-first design was intended to be simple and fast for any user without training. I would like to connect to understand more about the navigation challenges. In recent development, we have been leveraging AI for "zero interface" to eliminate user clicks and data entry. We hope to address your challenges with that development.

Thank you

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Hardware QA Engineer"
4/5
What do you like best about Vroozi?

Its very ease to use. I use it very often. The features offered are great Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

It can have better cistomer support and good integration Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for your review. We are excited that you find the solution easy to use. That was our objective so users could get what they need with little or no training. I would like to work with you on customer support and integration. Please follow up with me or the customer success team so we can make those better experiences.

Thank you for the review. We look forward to working with you to deliver more great features.

Maureen C.
MC
Maureen C.
Mid-Market (51-1000 emp.)
"Very easy to navagate"
5/5
What do you like best about Vroozi?

Easy to navigate, User friendly, One stop shop Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Approving invoices for products not recieved. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Maureen,

Thank you for your review. That's great news that you find it user friendly and easy to navigate because that was our objective since Vroozi's beginnings.

I hope we can talk about the process of approving invoices for products not received. That process has come up a few times in our Vroozi User Group discussions because a 3-way match relies on someone to do the goods receipt or service confirmation. There are a few ways the user group team has approached the 3-way match, including enabling Vroozi Invoice to chase down users for you. That's the advantage of digital to get the right person engaged to resolve the exceptions quickly.

Look forward to working with you on best practices for matching and resolving exceptions. Thank you for your review! We appreciate that.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Vroozi review"
5/5
What do you like best about Vroozi?

Pop out catalogs, linked to Amazon and Office Depot Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

No properly integrated with our fleet software Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for your 5-star review! We are excited that you are getting value from Vroozi and getting to the catalogs you need. The Marketplace is a great way to start the procure-to-pay process down a digital path.

I would like to follow up on the fleet software integration. Vroozi has integrated with fleet software using our extensive list of APIs. Our API library is available here: https://docs-api.vroozi.com/. Please let us know how we can help there.

Thank you

See how Vroozi improved
HL
Heather L.
Mid-Market (51-1000 emp.)
"Functional and efficient"
4/5
What do you like best about Vroozi?

The ease and level of support for issues. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Having to filter the approval review tab when processing PRs. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you Heather. We are very glad to hear you are getting the support you need and that Vroozi is driving the compliance you want. Also, we hope with recent change to the approval status page that the filtering is better for you. Please let us know if the new page has addressed your concerns. Thank you.

KA
Kenya A.
CPRA Administrator and Executive Assistant
Mid-Market (51-1000 emp.)
"Vroozi is User Friendly"
4.5/5
What do you like best about Vroozi?

The plenty of fields to describe the purchase. The drop down expense/charge codes all available to select from when creating a vroozi request. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The option to attach a file when creating a purchase request is sometimes unable to read or access from Purchasing Dept who needs it to process the request. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Kenya, we are excited to hear that you find Vroozi user friendly. Thank you for the comment. We enjoy working with Vroozi users to keep the experience modern and friendly.

I will look into the file attachment behavior. I'm not sure what is happening there, but I'd like to do some research and get back.

Thank you!

Kerri B.
KB
Kerri B.
Accounts Payable Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"APM Manager"
3/5
What do you like best about Vroozi?

I very much like the catalog-based ordering platform; it is very user-friendly and able to be widely expanded for searching and users Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The ability to review metrics is a little challenging, but they are working to reconfigure for more functions Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

Thank you for the review Kerri. It's great to hear that the catalog and the user-friendly experience are doing the job to make life easier for employees to buy what they need, and keep costs under control and within budgets. We're looking forward to getting budget management deployed for you. We'll work with you and the Vroozi User Group to improve the metrics.

Thank you for the review and feedback.

Michael S.
MS
Michael S.
Systems Administrator
Enterprise (> 1000 emp.)
"What an amazing platform for procurement"
5/5
What do you like best about Vroozi?

The Vroozi Procurement platform is one heck of a product that allows for simplicity, ease of use, and best of all, organization and tracking. Every since adopting Vroozi it has made it very simple for our company to put in PO's and manage them. Also Vroozi provides workflows which allow the ability to create approval channels which makes it easy for certain purchase orders to land in the correct queue's of managers and bosses to approve or deny without it getting lost. Also Vroozi allows us to report on spending for each department while tracking purchases company wide. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

In the beginning after adopting Vroozi, we had a few issues with getting certain GL codes and options within Vroozi making the "ease of use" and organization" a little difficult in the beginning. Also in a few workflows Vroozi can be difficult to navigate as the free form POs can be confusing to fill out, especially when there are certain unique fields your company may need. Review collected by and hosted on G2.com.

Response from Katie Dollard of Vroozi

Thank you for your amazing review of the Vroozi Procurement platform! We're thrilled to hear that you find our product simple, easy to use, and organized. We're glad to hear that Vroozi has helped you consolidate your outside vendors, manage spending, and track budgets. Our goal is to provide a centralized solution for purchasing, and it's great to know that we're meeting your needs in this area. We're also happy to hear that our reporting feature has been beneficial in tracking department budgets. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!