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UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

4/9/2025

"Spend Management Platform - User Friendly"

3.5/5

What do you like best about Vroozi?

Its an application that is very strong in automation and effective for p2p process and accounts payables. I used to manage the company payable and spend management using Vroozi. It is fast in PO approval and also invoice approval.

Overall it makes the day easy with the payment flow Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

It is user friendly but at the start it is difficult in setting up the software. It is also time consuming to learn the tabs and navigation get bit complicated Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for your review. We appreciate you taking the time. We are thrilled that Vroozi has improved automation and spend management throughout your procure-to-pay process.

For the setup and time-consuming navigation, I would like to follow up to understand if the navigation is referring to the admin panel? We are in the process of improving the Vroozi University material for the admin functions and would like to address any setup and navigation learnings.

Thank you again for taking the time to create a Vroozi review. It is our aim to automate and make procure-to-pay easy so we are excited you saw that and reaped the benefits.

CT

Caitlin T.

Assistant Controller

Enterprise (> 1000 emp.)

8/20/2024

"Efficient three-way match software helps make process more streamlined for purchasing and receiving."

4/5

What do you like best about Vroozi?

The three-way match of invoices, good receipts, and PO is really nice after previously using a system where this wasn't automatic. The ability to code the items in our catalogs to their appropriate accouting coding is great to reduce incorrect coding or additional work on the accounting team to fix when it comes into the acocunting system. I enjoy the ability to set up different exception handling options based on percentage or dollar value for when the invoices are received. It is very easy to get into the tool each day and see what the status of invoices are and assign them to the teams to resolve and process invoices for posting. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The reporting is a bit confusing. The software uses a status of "exception", but the reporting uses the status of "reconciliation". It doesn't make sense that there would be a difference between the two. Most of the issues we have run into post-go live we didn't run into when testing pre-go live. I wish there had been additional tests that mirrored go live using the vendors rather than manual invoices pushed through for testing. Additionally, I would've liked more support post-go live with the post-implementation team. While I have found the hypercare team to be helpful, the additional things we've identified post-go live could've been resolved pre-go live. Review collected by and hosted on G2.com.

What problems is Vroozi solving and how is that benefiting you?

We have multiple clubs across multiple states so it was difficult for us to get accurate reporting of items received in club orders and whether we were paying for the right stuff in our invoices. The ability to have detailed purchase orders and requiring goods receipts for all orders has helped us to have more confidence that we are paying for all goods received. It is also helping to eliminate manual coding and review we were doing with our previous system. The products had incorrect coding or the employees could pick their coding, which was not always accurate. As such, we then had to manually review the coding for all purchases at the end of the month, which was burdensome on the Accounting team. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Caitlin,

Thank you for your review. We appreciate the time you took to write it. We are enthused that you are getting the benefits of 3-way match and reporting for more control, accurate payments, and visibility. We are also glad to hear the accounting accuracy has improved.

I saw your notes on the reporting and testing. Now that the company is part of our customer success programs, we'll get you more connected with Vroozi customers and collaborating with the Vroozi Product team so we can develop more efficient and automated procure-to-pay processes. We are looking forward to your input to improve digital processes and the Vroozi community.

Thank you again for taking the time. Great to hear that digital and automation has reduced the manual work.

GV

Gretchen V.

Procurement VP

Mid-Market (51-1000 emp.)

11/13/2022

"Vroozi is the best Procure to Pay solution on the market!"

5/5

What do you like best about Vroozi?

Your users will love their experience in Vrooozi and your suppliers will thank you! Vroozi has truly transformed our procurement and accounts payable processes. Our users love their experience with Vroozi, and our suppliers are thankful for the seamless interaction. The digital transformation enabled by Vroozi has been so impressive that our president wants to replicate this success with other systems and processes within our organization. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Sometimes the reporting can be slow to load. Review collected by and hosted on G2.com.

What problems is Vroozi solving and how is that benefiting you?

Vroozi has been a game-changer for our organization. With its incredible OCR invoice processing, we have put all spend under management, including services, direct materials, and inventory management. By increasing spend under PO, we have significantly enhanced invoice automation and cash forecasting.

Vroozi enabled us to move to a new chart of accounts seamlessly, significantly reducing change management efforts while keeping our business running efficiently and effectively during our ERP transition to NetSuite. Despite delays in our NetSuite project, Vroozi connected effortlessly to bill.com, ensuring we could continue paying invoices without disruption. This saved our team countless hours! And throughout the NetSuite transition, Vroozi's support and customer success teams were pivotal in making that process as smooth as possible.

When we were down a FTE in our AP department, Vroozi enabled us to process invoices on time, which demonstrates the platform's reliability and efficiency. With Vroozi Intelligence, we have been able to increase invoice automation to 100% of our indirect spend across all our sites. The digital connection Vroozi provides with our mission-critical suppliers has been invaluable, automating invoice receipts and payables.

Overall, Vroozi has not only solved our existing problems but has also enabled us to achieve greater efficiency and control over all of our procurement activities. We highly recommend Vroozi to any organization looking to modernize and streamline their procure-to-pay process, and I am happy to be a resource for those evaluating Vroozi. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you Gretchen for your review and the high praise! We really enjoy working with you and the team.

The good news on reporting is that we have changes coming to the reporting data model. We'll get more information out on that soon.

Thank you!

Mike

AA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

8/7/2024

"Director of Accounting"

4.5/5

What do you like best about Vroozi?

The great customer service we get. Mike Jud in particular has been very helpful. We love the AI matching of POs and invoices! It has made it possible to do more work with less people. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The system does not have all the functionality we would like. We would like to be able to use Vroozi in our budgeting process. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for the great review and shoutout. I appreciate that.

Let's work together on the functionality you would like. We definitely want to innovate and create an action plan to close gaps. Also, we can leverage our Vroozi User and Advisory Groups to prioritize enhancement requests, deliver best practices, and realize our roadmap that includes the AI that you recognized as beneficial. There's a lot more to come on that front.

Thank you for your review and I look forward to collaborating a lot more.

EM

Elle M.

Director of Purchasing

Enterprise (> 1000 emp.)

8/20/2024

"Software Designed for Team Collaboration"

4/5

What do you like best about Vroozi?

The software's ability to drive improvements across various teams and departments, such as purchasing, accounts payable, and inventory tracking saves countless man hours. One of the perks of Vroozi is the intuitive budget and workflow options but we also enjoy the benefits of the supplier portal which provides our partners with basic information on their invoice payments. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The post-go-live support helpful, but it would be even more beneficial if the original project manager could continue supporting you for a longer period. Since they have a deep understanding of the infrastructure and the specific needs of your project, their continued involvement would ensure a smoother transition and more effective problem-solving. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Elle,

Thank you for the great feedback. It's exciting that you're realizing so much in the time that you've been live. Digital definitely breaks down the silos across the organization (including multiple locations) and accelerates the processes. We are super thrilled you are seeing that right away. I also applaud your initiative to increase the digital supplier engagement and visibility through the supplier portal. You are taking a lot on so fast.

We'll continue the growth and acceleration through our Customer Success channels. Not only will you have access to the Vroozi teams, but we will connect you with other customers who have paved the way through our Vroozi User and Advisory Groups. We look forward to your participation and partnership.

Thank you again for your great feedback.

AH

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

8/13/2024

"Outstanding Customer Service, especially during implementation"

4/5

What do you like best about Vroozi?

We have been working to get Vroozi going for about 4 months now, and I am truly impressed. From day one we felt supported, heard and all of our questions were answered. The implementation team, specifically Saad and his team, have been very helpful, going above and beyond (we are past our implementation time period and he is still helping us daily) to make sure that we have a great experience from and admin to end user perspective.

We are only a few weeks into the live version of Vroozi, so my biggest complement is ease of use for our end users. The training that was provided for us has made a big difference, and most of our end users have picked up the software very quickly. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Implementation was a long process, specifically when it comes to adding our outside vendors.

I think allowing the searches to flow alphabetically would increase ease of use.

I think the whole process would have gone better, if we had an inperson Implementation and Blueprinting session. Review collected by and hosted on G2.com.

What problems is Vroozi solving and how is that benefiting you?

Previously we had no way of 3-way-matching, Vroozi has helped us to decrease spend when we don't need to. In our last software, there was very little reporting available, we were unaware of what locations were spending and how they were using their budgets. Now we have full visibility and can manage and help locations to priortize and plan. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for a great review. We appreciate the shoutout to the implementation team and Saad. He was definitely excited to get you on your way. Also, we are all super excited that you got off to a great start. That's fantastic news about the ease of use for end users. That was our objective with our "mobile-first" user experience.

We would definitely like to collaborate to make improvements, particularly in onboarding suppliers. We are making big strides to add suppliers to our Vroozi Premier Supplier Network (VPSN) so we can introduce and integrate suppliers quickly and easily into your marketplace. The VPSN suppliers are eager to work with Vroozi customers, integrate, and co-innovate.

We are excited to hear that you are realizing the benefits of Vroozi so soon after the implementation. We look forward to working with you and your continued success.

Thank you

UC

Verified User in Chemicals

Enterprise (> 1000 emp.)

5/21/2025

"Powerful e-Catalog Solution"

3.5/5

What do you like best about Vroozi?

I truly believe is intuitive and very easy to use. The platform allows you to save significant time on the day-to-day Procurement Operations work Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Maybe the web could be refreshed faster and other features could be added Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for your review. We are thrilled that you find Vroozi intuitive and easy to use and that Vroozi is saving significant time. Intuitive and easy-to-use have been our guiding principles from the beginning when we started with our mobile-first design.

Stay tuned for a new user experience coming soon that will refresh faster and enable users to do their activities quicker than ever before. We look forward to revealing that as well as more new capabilities for speed and process automation in our upcoming monthly releases.

Thank you again for taking the time to post a review. We are so glad that Vroozi is saving you time on your day-to-day Procurement operations.

Thanks,

Mike

UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/25/2024

"VROOZI, It is a good system, fairly user friendly."

4/5

What do you like best about Vroozi?

I like the ability to Manage the PO process with my back up having access to my PO's for receipts and amendments. I like the ability to Manage the GL codes to accurately ensure expense under correct accounting codes. Recently we were shown how to attach a copy of the invoice to the receipt. this will start to save more emails and time. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The accounting team will send me emails for PO's I have not even received yet. This can spam un needed emails to address. The accounting team will spam me with emal requests on Invoices, I already sent them copies of asking for them to match the PO to the receipt ID. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for the review and for sharing your experiences and benefits. We are glad to hear that you are managing the POs better and getting the accounting accuracy.

For the emails from AP, I would like to see if we can discuss Vroozi's invoice exception processes to reduce the emails. We can direct invoices to the right person to resolve the exception with a click using tasks in Vroozi. For a glimpse in the future, check out the link below. We will have AI quickly help to resolve the exceptions. We're excited about bringing more and more AI to deliver automation and quick resolutions in the P2P process.

Thank you again for your review!

See how Vroozi improved

MR

Mindy R.

Director of Development Operations

Enterprise (> 1000 emp.)

8/20/2024

"Helping our Business Scale"

4.5/5

What do you like best about Vroozi?

For us the recieving is something we've been looking for us that was something that was inportant as we looked for procurment software to help scale our business. We ike the punchout feature for some of our vendors Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

It seems like there are some cumbersome ways to close out some items like disputes, but we are also still learning. We also wish there was a way to have a user that Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Mindy,

Thank you for the review and feedback. It's much appreciated. Getting the 3-way match is super important for control, and paying exactly for products received and services rendered. We know the 3-way match is a challenge, so we are enthused that you see the matching accelerated with Vroozi. It certainly adds more control as you scale.

As we get you into our Customer Success channels, we'll collaborate more on how we address the disputes. In fact, the Vroozi User Group has some good ideas on that topic already and we look forward to your input

Thank you for the feedback and we'll continue to reduce steps in your process. Looking forward to the collaboration and scaling with you.

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

4/25/2024

"Vroozi Beneficial Punchout System"

4.5/5

What do you like best about Vroozi?

The best quality vroozi has is the catalog punchout system. They're numerous catalogs that we use as a company so it's convinent to have a place where we can easily have access to our supplier vendors. Our system is also connected to our vendors so not only are they familar with our system we can communicate effeciently because of this. Vroozi is also used daily in my role and makes customer support easier than ever before. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

I dont have any complaints about vroozi at this time. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

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Thank you for the great review! We are excited that you seeing the benefits from connected suppliers through the Vroozi Marketplace. That's great news that it's improving the supplier relationship and bridging the gap between customer and user.

Thank you for sharing the benefits you are seeing with Vroozi.