---
title: VQ Online Reviews
meta_title: 'VQ Online Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 48 reviews by the users' company size, role or industry to
  find out how VQ Online works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 48
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# VQ Online Reviews
**Vendor:** VereQuest  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 48
## About VQ Online
VQ Online™ was developed over the last 20 years working with some of N.A.’s leading brands and the contact centers who support them. VQ Online™ streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results ... and free up valuable QA analysts’ time. ​VQ Online™ is great for: (1) Large, multi-site, multi-channel centers with internal and/or external QA functions that want to expand and/or consolidate QA results across all channels/sites OR need a system for managing the QA process AND (2) Small, single-site centers that are currently using spreadsheets or other rudimentary scoring systems and recognize they need more. Unlike other offerings that are bundled with recording software, VQ Online is truly multi-channel, easily supporting Call, Email, Chat, and Back Office functions. VQ Online is hosted in a highly secure SOC Type II compliant environment. Flat rate pricing of $2500 USD /month means you pay no individual user fees or volume restrictions.



## VQ Online Pros & Cons
**What users like:**

- Users value the **efficient case management** features of VQ Online, enhancing QA coaching and minimizing technical issues. (1 reviews)
- Users value the **effective QA coaching** support from VQ Online, enhancing performance and reliability in their operations. (1 reviews)
- Users find VQ Online **easy to use** , noting its simplicity and fast loading times enhance their experience. (1 reviews)
- Users admire the **efficiency** of VQ Online, enhancing QA coaching and demonstrating excellent product reliability. (1 reviews)
- Users find VQ Online **intuitive and easy to handle** , making it a lightweight and simple solution to navigate. (1 reviews)

**What users dislike:**

- Users find the **layout issues** problematic, with excessive information under one tab and a need for more color. (2 reviews)



- [View VQ Online pricing details and edition comparison](https://www.g2.com/products/vq-online/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-01+06%3A42%3A03+-0500&secure%5Bsession_id%5D=b4dd29b5-8bc3-4413-ab8a-8c69510e6320&secure%5Btoken%5D=d9e61d53783bd665c0f6e2432ae4ae408b0ba9fd6b818bba2ff9914a5d2794cc&format=llm_user)
## VQ Online Integrations
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

## VQ Online Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training

**Performance**
- Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top VQ Online Alternatives
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