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Vozy
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Vozy
By Vozy Inc
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4.6 out of 5 stars
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Vozy Reviews & Product Details - Page 2

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Vozy Overview

Editedit
What is Vozy?

Vozy is a voice AI platform that helps companies to transform, scale and improve customer interactions through voice assistants and conversational AI across their existing channels. Focused on delivering a customer-centric enterprise self-service that really works, Vozy builds personalized solutions that solve customer service issues over the phone through human-like conversations and use the customer's voice as an authentication and fraud prevention system. That's why companies in 11 countries trust Vozy to offer secure and seamless interactions.

Vozy Details
Discussions
Vozy Community
Languages Supported
English, Spanish
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Product Description

Voice AI platform on a mission to transform, scale, and improve the way companies interact with customers.

How do you position yourself against your competitors?

Conversational AI solutions in the market? A lot.
Exceptional voice AI solutions? Vozy

What makes Vozy different is that we are a voice-first AI provider; and the only one with neural text-to-speech technology trained in more than 7 Latinamerican Spanish accents and English. Our voice assistant and voice biometrics solutions are designed to understand the context beyond the language, enabling more human-like conversations and the customer to communicate in their own words.

Vozy embraces the adoption of digital customer service agents that leverage voice-first AI solutions to provide a more seamless service to customers inducing a feeling of satisfaction about the convenience communication.

Vozy is the platform that supports customer service teams and keeps customers happy and connected through exceptional experiences during moments that matter. We take those moments and turn them into opportunities to create strong connections between customers and companies by offering them the less-friction automated channel: voice.

Seller Details
Seller
Vozy Inc
Year Founded
2015
HQ Location
Miami, Florida
Twitter
@VozyEspanol
157 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Daniel C.
DC
Overview Provided by:
Daniel Cardona Gonzalez

Recent Vozy Reviews

Andres A.
AA
Andres A.Mid-Market (51-1000 emp.)
5.0 out of 5
"A voicebot that doesn't seem like a voicebot. Awesome!"
The company mobilizes in favor of its clients, in the implementation and post-sale processes they seek to build satisfactory experiences with each ...
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Acelera la transformación digital de las empresa"
La automatización de las llamadas y el contacto al cliente ha logrado más productividad
Read more
Tavo M.
TM
Tavo M.Mid-Market (51-1000 emp.)
4.5 out of 5
"VoiceBOT for all!"
Firts, you can talk with experts to create your bot. Second, can you imagine something? You can make real with vozy Third, customer success
Read more

Vozy Pricing

Growth
$$$
Essential
$$
Personalized solution
$$$
See all 3 Vozy pricing levels
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Vozy Media

Vozy Demo - Why Vozy is the most complete provider?
Voice AI platform that scales with your business
Vozy Demo - Voice solutions
Vozys voice solutions offer automated and tailored experiences, so your customers and agents can do more in less time.
Vozy Demo - Report
Vozy platform
Answer a few questions to help the Vozy community
Have you used Vozy before?
Yes

20 Vozy Reviews

4.6 out of 5
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20 Vozy Reviews
4.6 out of 5
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Overall Review Sentiment for VozyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JR
d
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Vozy?

The support, the help, the B2B service, the speed of implementation Review collected by and hosted on G2.com.

What do you dislike about Vozy?

The costs of Set up, each time an adjustment is made or one is required, is a high cost. Review collected by and hosted on G2.com.

Recommendations to others considering Vozy:

Review the initial scope very well to avoid having to do additional setups later. Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

We can serve customers more quickly without going to an advisor. We are perceived as innovative. Review collected by and hosted on G2.com.

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Leonardo S.
LS
Co-founder and Advisory Board Member
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Vozy?

Its Customer Service team and their flexibility to match our business needs; as well their innovation capacity has been a key for us as providers Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Its success sometimes has affect their growing pace Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

IVR and business bots for specific needs Review collected by and hosted on G2.com.

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Elio P.
EP
H
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Vozy?

Easy interface and nice user experience with the product. Review collected by and hosted on G2.com.

What do you dislike about Vozy?

i receive a lot of value and fast response Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

We use the intelligent virtual assistant as part of our IT operations. Review collected by and hosted on G2.com.

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Helpful?
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GM
Digital transformation leader
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Vozy?

The service and support in the creation of the assistant Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Mmm, omnichannel themes are coming that are necessary today Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

Preventive portfolio management Review collected by and hosted on G2.com.

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Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Vozy?

La rapidez para ejecutar cambios en las campañas Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Los reportes para el seguimiento de la cartera, no son tan completos ni fáciles de modificar Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

La necesidad de tener una o varias personas cobrando todo constantemente. LILI lo hace más rápido y permite automatizar en gran medida la operación de cobro temprana Review collected by and hosted on G2.com.

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Jhon Gabriel C.
JC
C
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vozy?

The Support team is excellent and efficient Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Implement local currency payments in Colombia Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

communication with company clients Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Vozy?

Producto innovador

Conversaciones cercanas a humano

Soporte a cliente Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Plataforma poco amigable sin analitica de datos de cara al cliente. Review collected by and hosted on G2.com.

Recommendations to others considering Vozy:

Tecnología que soporta estrategias de comercailes y/o operacionales Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

Contactabilidad masiva de clientes para la recuperación de la cartera. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Vozy?

La agilidad, flexibilidad, el acompañamiento Review collected by and hosted on G2.com.

What do you dislike about Vozy?

demora cuando se presentan errores en la plataforma Review collected by and hosted on G2.com.

Recommendations to others considering Vozy:

Es una buena opción Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

Sintomas COVID, Medicamentos y vacunación COVID, automatización de procesos que son repetitivos y los agentes humanos no generan valor Review collected by and hosted on G2.com.

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Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vozy?

La automatización de las llamadas y el contacto al cliente ha logrado más productividad Review collected by and hosted on G2.com.

What do you dislike about Vozy?

Algunas fallas que existen aun por ser un producto nuevo Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

Recolectamos información de nuestros clientes, haciendo más eficiente los procesos. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Vozy?

and the willingness of the team to quickly resolve any concern Review collected by and hosted on G2.com.

What do you dislike about Vozy?

sometimes the quality of calls is not good enough Review collected by and hosted on G2.com.

What problems is Vozy solving and how is that benefiting you?

integrated communication Review collected by and hosted on G2.com.

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Helpful?
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