Top 10 Vozy Alternatives & Competitors

Top 10 Alternatives to Vozy Recently Reviewed By G2 Community

#1

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
• AI Agents
Try for free
Reviewers say compared to Vozy, Zendesk Support Suite is:
More usable
Better at support
Better at meeting requirements
See all Zendesk Support Suite reviews
#2

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Vozy:
• Customer Self-Service
Try for free
Reviewers say compared to Vozy, Freshdesk is:
More usable
Better at support
Easier to set up
See all Freshdesk reviews

Sponsored
Customerly
(35)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
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Reviewers say compared to Vozy, Customerly is:
More usable
Better at support
Easier to do business with
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#3

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
• AI Agents
Try for free
Reviewers say compared to Vozy, Intercom is:
More usable
Better at support
Better at meeting requirements
See all Intercom reviews
#4

Tidio
By Tidio
(1,615)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
• AI Agents
Try for free
Reviewers say compared to Vozy, Tidio is:
More usable
Better at support
Easier to set up
See all Tidio reviews
#5

Whatfix
By Whatfix
(358)4.6 out of 5
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Categories in common with Vozy:
• Customer Self-Service
Get a quote
Reviewers say compared to Vozy, Whatfix is:
Better at support
Easier to do business with
More usable
See all Whatfix reviews
#6

JustCall
By Saas Labs
(2,084)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Vozy:
• Customer Self-Service
• AI Agents
Try for free
Reviewers say compared to Vozy, JustCall is:
More usable
Easier to set up
Better at support
See all JustCall reviews
#7

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
Try for free
Reviewers say compared to Vozy, LiveAgent is:
Better at support
More usable
Easier to set up
See all LiveAgent reviews
#8

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Vozy:
• Chatbots
• AI Agents
Get a quote
Reviewers say compared to Vozy, Genesys Cloud CX is:
More usable
Better at support
See all Genesys Cloud CX reviews
#9

Appy Pie
By Appy Pie LLP
(1,386)4.7 out of 5
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
Reviewers say compared to Vozy, Appy Pie is:
Better at support
More usable
Easier to set up
See all Appy Pie reviews
#10

Drift
By Salesloft
(1,251)4.4 out of 5
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Categories in common with Vozy:
• Chatbots
• Customer Self-Service
Get a quote
Reviewers say compared to Vozy, Drift is:
Better at support
More usable
Better at meeting requirements
See all Drift reviews

Sponsored
Customerly
(35)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
Visit Website
Reviewers say compared to Vozy, Customerly is:
More usable
Better at support
Easier to do business with
Visit Website