45 Voyado Reviews
Overall Review Sentiment for Voyado
Log in to view review sentiment.
It is very easy to use and still very powerful. It is incredible bundle of powerful functions and tools within Voyado Engage. Creating automations, integrations with POS, dataexport for analysis, segmentation tools, a lot of AI-smartness and still simple thing as any to create a simple wonderfull email sendout.
Amazing support, very skilled personel and they are superfast! Review collected by and hosted on G2.com.
Reports. There ARE some good reports though and I understand reporting is something Voado looks to improve. Still today I need to extract data and create my own reports, datamining and analysis in other enviroments.
The data extractions is extremely rich including all data you need in a straight forward structure.
To be fair, have yet not seen a CRM, MA or CDP with super good native reports.
Also, salestracking based on control groups over a period of time (a campaign). Review collected by and hosted on G2.com.
Voyado is a great platform, both for email marketing and for loyalty. With dedicated account managers and Sucess managers, as well as a smart platform, Voyado has been a helpful tool in reaching our goals. It's easy to use and has a great layout. The online courses are a great way to learn new features, as well as get some insight in best practices. I have used Voyado daily for about two years, and I am very satisfied with the whole platform. The launch of new features are always relevant and helpful when it comes to developing new features for our customers and Loyalty members. Review collected by and hosted on G2.com.
The support can sometines be a little slow with replies, whihc can delay some processes when it comes to setting up new automations or using new features. They always manage to help, however. For someone who's not invested in the back-end part of implementations and intregration, it can sometimes be a little hard to understand. But the support and our success manager has always been of great help! Review collected by and hosted on G2.com.
Voyado is a super fast and user-friendly product. Compared to other slow, clunky ESPs i've worked with in the past, Voyado feels miles ahead in terms of its capabilities and user experience. Review collected by and hosted on G2.com.
There's not much to dislike about the platform but the email builder section could be more lenient by introducing more editabile/build access for the client e.g. the ability to edit HTML. Review collected by and hosted on G2.com.
The Voyado team have been great all the way from scoping, integration to the continued day-to-day relationship we have with our CSM and Account manager. Their support team are also very fast at responding when you have an issue or query. The implementation and various integrations was extremely well project managed by the onboarding team.
As a whole the platform is easy to use. Building emails is quick and simple. Setting up segmentations and automations has been easy - especially with the guidance of the Voyado team who are very approachable.
Bi-weekly meetings are productive and you feel the Voyado are really invested in the sucess of your business. Sharing the voyado roadmap is helpful with future planning and being able to submit change requests/ view other clients change requests and up or down vote what would be useful to you is also beneficial. Review collected by and hosted on G2.com.
There are some improvements to be made with the in-platform reporting but I believe this is high on Voyado's list of priorities for changes this year.
Send time optimisation would be good - taking into account customers local time zone where possible. Review collected by and hosted on G2.com.
A user friendly interface combined with trustworthy data makes Voyado is a key tool for us to optimize customer experience and online sales. Review collected by and hosted on G2.com.
A few good-to-have features are missing - eg. a function to take notes for specific days, eg. where sales/CR went up, more product specific data - eg. what products sold the most on each day etc. Review collected by and hosted on G2.com.
