Voximplant Kit Reviews & Product Details

With Voximplant, we have found the best telephony solution without worrying about anything, we always have an answer to all our requirements.From an IVR to any type of third party integration, and the support is spectacular, they are always attentive to solve all the problems in record time. Definitely the best telephony solution in the market. Review collected by and hosted on G2.com.

It's hard to talk about something I don't like with Voximplant because it's great, but I can talk about some improvement like the reports, currently you have to download the information in CVS or XLS and this is great, but I think it's possible to have better reports from the platform. Review collected by and hosted on G2.com.

Its ease of integrating with cognitive engines from leading manufacturers such as Google, AWS, Azure, IBM, among others, and the ease of connecting to a SIP trunk with a single click Review collected by and hosted on G2.com.

The WhatsApp Business API can not be acquired directly with this vendor and must be supplied by a third party. Review collected by and hosted on G2.com.

Drag & Drop features to implement complex workflows and the possibility to integrate custom APIs. Review collected by and hosted on G2.com.

To be able to capture user input (key or voice) while playing or running Text-To-Speech so that users do not have to wait until the speech finishes before users can respond/input. Review collected by and hosted on G2.com.

It's really easy to use, you can be calling in less than a 5 min Review collected by and hosted on G2.com.

there is not much to dislike; I really use all the features I need and get the results I was looking for Review collected by and hosted on G2.com.

End user super friendly, great business and tech support and more robust than other options out there... Review collected by and hosted on G2.com.

Lack of more tech support tutorials for Latam. Review collected by and hosted on G2.com.

Friendly and open platform for the implementation of Voicebots with a high percentage of recognition and stability. Review collected by and hosted on G2.com.

In our company, we are in the process of exploring and implementing the platform. We have not yet observed any issues in the process. Review collected by and hosted on G2.com.

It was effortless to set up a product for our needs, even though our requirements were somehow complicated. Voximplant call center has helped us to reduce customer service workload while keeping our customers satisfied. The best feature for us is an automatic voice call marshaling based on certain conditions. Review collected by and hosted on G2.com.

A feature that we are missing is a mobile application for a customer service agent so that agent doesn't need to be bound to a desktop computer. Review collected by and hosted on G2.com.

We were operating at a critical time and Voximplant enabled us to move quickly and achieve results without relying on IT.

Voximplant Kit visual editor was fast, flexible, and easy to set up. It was also easy for us to use regardless of our technical skills. The Voximplant team was responsive and accessible. If we ever felt stuck, we could easily reach out for help. We never once felt alone. The Voximplant team has extensive experience in voice-assisted robots. Don’t overlook that as they can help you get set up with best practices. They’re also available for strategic consultation on more complex requirements. Review collected by and hosted on G2.com.

I cannot point to any specific points. Everything is alright. Review collected by and hosted on G2.com.

The possibility for my agents to work with the different communication channels through a single interface improves greatly their performance. Review collected by and hosted on G2.com.

I would not have any at this time, the tool never ceases to amaze me. Review collected by and hosted on G2.com.