With this conversational artificial intelligence tool I can attract more customers, which each time generates very high income, unlike other marketing channels, allows me to maximize engagement with my potential customers with highly personalized messages that inspire engagement and generate purchases. very often. It has also allowed me to generate income through activated emails, and helps me create my campaigns much more creative and effective to provide excellent results. Review collected by and hosted on G2.com.

There is nothing that I dislike about Voxie, since with this tool I have been able to obtain a much faster growth, interacting with all the people and potential clients in a much more efficient way and in real time, and it has excellent integrations such as Salesforce, shopify, among others. Review collected by and hosted on G2.com.

The communication between the Voxie team members and our staff members is top-notch. Communication is consistent and always in a timely manner. The team members answer any question with detail and they put in every effort to help our partnership thrive. We are enjoying using the app to communicate with customers in a more personal way and the Voxie team has made the entire process easy and seamless. Review collected by and hosted on G2.com.

It would be helpful if you could see a list of new notifications for all stores in one place. Instead of having to toggle between stores to see each individual store's messages, new messages for all stores could be seen in one place/at one time. Review collected by and hosted on G2.com.

Awesome AI interactions with our customers coupled with a top-notch marketing and data team from Voxie have improved our AOV, ROI, and repeat purchases more than we could have ever imagined. Voxie is the new "top of mind awareness" marketing method.

The amazing and creative Voxie team guides us in crafting the best text messages to send to our customers for the best interaction and click-through rate, leading to more and better purchases. They even suggest successful campaigns that we never considered. Voxie's superior tech lets us use conversational AI to help talk with our massive customerm base and avoid repetitive common responses that would normally take minutes by phone or online to answer. Now, our team can focus on customer satisfaction and revenue growth. The Voxie platform has quickly shown to outperform our massive and successful email campaigns, old text messages that didn't allow for conversation, and even Google ads. We've dropped our old leading text marketing company that limited us to a simple MMS message with no interaction and no guidance from the company.

From the beginning, the Voxie team has been patient, helpful, and creative - even helping us solve data mapping issues from our outdated POS system to get the best and segmented lists of customers. They suggest evidence-based techniques for the highest ROI and best AI conversations with our customers. Voxie has hands down been the best new marketing tool we have invested in over the past decade. Thanks Voxie team! We highly recommend their services!! Review collected by and hosted on G2.com.

We have truthfully had no downsides to date. The Voxie team has been so responsive to our questions, helpful, and patient with us as we switched platforms. Their guidance has been fantastic. I truly cannot think of any negatives. When we ran into an internal issue of having people at each of our locations in 10 states to chat with customers due to labor shortages, Voxie quickly created a method for us to centralize these conversations. We are looking forward to increasing our use of Voxie and adding more and more customers to the platform and segmenting our lists to create even more targeted marketing - which is on the way! Review collected by and hosted on G2.com.

Voxie moves the needle on revenue greater than any marketing service we've ever used. It translates into real dollars that other services only vaguely attempt to provide. As compared to other marketing mediums like email, Voxie's two-way texting allows us to increase deliverability and improve the relationships with have with our customers. The images we are able to share in addition to simple text are consistently applauded by our customers as enticing and engaging. Many times, our customers think it is one of us texting them directly. Review collected by and hosted on G2.com.

It can take time to really learn the platform. That said, once you've got it, you've got it. Review collected by and hosted on G2.com.

It's super easy to navigate. We can look up customers, add them, message them. The team is excellent at modifying or adding text messages. We get detailed analytics. Customers come into the store based on the texts they receive. Review collected by and hosted on G2.com.

When we get a lot of responses at once, it is challenging to keep up. It is challenging to find unread text responses from customers. Review collected by and hosted on G2.com.

I love the functionality of the AI when interacting with our customers. It really made things seamless. Their links via open API to our ERP really helped our internal communication with our outside representatives. Review collected by and hosted on G2.com.

At first I didn't enjoy the dashboard and its functionality but our representative made sure to incorporate useful information to better adapt our workflows. Review collected by and hosted on G2.com.

I like that we can communicate with a large number of people at one time. Voxie takes our specials and comes up with great language to be used in the texts to our customers. Review collected by and hosted on G2.com.

The downside to Voxie is that a lot of businesses are using texts to communicate, but thankfully Voxie is always finding ways to make it better for their clients. Review collected by and hosted on G2.com.

What I like the best is how easy it is for my team to communicate with our guests about special promotions, appointments, and new services we offer. Guests in return are able to respond back easily and quickly for any questions they have. We have been so happy and can't imagine not having Voxie! Review collected by and hosted on G2.com.

Nothing at this time that we do not dislike. Review collected by and hosted on G2.com.

I love how there are real-time results. You're able to communicate with customers about deals directly and questions they have. Review collected by and hosted on G2.com.

I disliked how many campaigns are in the message campaigns. It became confusing on what customers were actually enrolled. Review collected by and hosted on G2.com.

The support team and the text automation Review collected by and hosted on G2.com.

The requirement of signing a year contract prior to using the product but we were able to go through a beta period with a cancellation clause so that helped. We also would prefer a flat fee pricing structure. Last dislike the fact that you can only load one picture at a time. Review collected by and hosted on G2.com.