--- title: Voxie Reviews meta\_title: 'Voxie Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Voxie works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Voxie Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration. [(7 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734144&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration. [(6 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1735073&qs=pros-and-cons#reviews) Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows. [(5 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734556&qs=pros-and-cons#reviews) Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses. [(4 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734301&qs=pros-and-cons#reviews) Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients. [(3 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734885&qs=pros-and-cons#reviews) Users note that Voxie is **expensive** , wishing it were more affordable despite its great features. [(2 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734431&qs=pros-and-cons#reviews) Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2198087&qs=pros-and-cons#reviews) Users feel the product is great but highlight the **expensive pricing** as a notable drawback. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1959609&qs=pros-and-cons#reviews) Users face **integration issues** as manual updates are needed for the member database, impacting efficiency. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734711&qs=pros-and-cons#reviews) Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2409156&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Voxie ##### 1. Customer Support Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration. [ See 7 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734144&qs=pros-and-cons#reviews) See Related User Reviews ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ##### 2. Ease of Use Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration. [ See 6 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1735073&qs=pros-and-cons#reviews) See Related User Reviews ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ##### 3. Helpful Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows. [ See 5 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734556&qs=pros-and-cons#reviews) See Related User Reviews ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.") EB Erin B. Small-Business (50 or fewer emp.) 5.0/5 "Great product, fantastic support team." What do you like about Voxie? Platform is easy to use, integration was seamless and quick, and our Customer Success Manager is extremely helpful. Shout out to Melissa! ##### 4. Reliability Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses. [ See 4 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734301&qs=pros-and-cons#reviews) See Related User Reviews ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po AN Andrew N. Mid-Market (51-1000 emp.) 5.0/5 "The BEST partner in our tech stack" What do you like about Voxie? Voxie has helped our company to streamline communication with our clients and business partners. From setup to ongoing support, the team at Voxie has ##### 5. Easy Communication Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients. [ See 3 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734885&qs=pros-and-cons#reviews) See Related User Reviews JM Judy M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Communication Between Parents and Teachers" What do you like about Voxie? The accessibility of communicating to the parents and teachers. ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ### 5 Cons or Disadvantages of Voxie ##### 1. Expensive Users note that Voxie is **expensive** , wishing it were more affordable despite its great features. [ See 2 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734431&qs=pros-and-cons#reviews) See Related User Reviews RR Robert R. Mid-Market (51-1000 emp.) 5.0/5 "Love Voxie!" What do you dislike about Voxie? The only downside is the cost. It's not inexpensive. RR Rob R. Mid-Market (51-1000 emp.) 5.0/5 "Great product" What do you dislike about Voxie? I wish it were a little less expensive, but other than that it's great. ##### 2. Campaign Issues Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2198087&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.") EL Elizabeth L. Small-Business (50 or fewer emp.) 5.0/5 "Quick and Efficient" What do you dislike about Voxie? One challenge we’ve run into is not being able to manually adjust opt-in or opt-out statuses for members who didn’t realize our texts are part of regu ##### 3. Expensive Pricing Users feel the product is great but highlight the **expensive pricing** as a notable drawback. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1959609&qs=pros-and-cons#reviews) See Related User Reviews RR Rob R. Mid-Market (51-1000 emp.) 5.0/5 "Great product" What do you dislike about Voxie? I wish it were a little less expensive, but other than that it's great. ##### 4. Integration Issues Users face **integration issues** as manual updates are needed for the member database, impacting efficiency. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734711&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fantastic for member engagement" What do you dislike about Voxie? The only downside is that we're not yet setup to automatically update our member database information with our other systems, so i have to always manu ##### 5. Limited Texting Features Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2409156&qs=pros-and-cons#reviews) See Related User Reviews JM Judy M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Communication Between Parents and Teachers" What do you dislike about Voxie? When the app is on the phone you can only text one person at a time. ![Janice W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janice W.") JW Janice W. Center Director Small-Business (50 or fewer emp.) 4/10/2026 "Voxie saves us time and helps with communication!" 4.5/5 What do you like best about Voxie? I love the integration into our CORE system. The class segments and active guardians/staff auto update each day and that helps us have more time for other tasks. Review collected by and hosted on G2.com. What do you dislike about Voxie? It is difficult to erase duplicate entries. Example - having a staff or parent change their phone number, we are not able to delete the old entry. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? It's great for mass communication to the entire school, or within a classroom. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12613983/official_response/edit) Hi Janice, thank you for the great review! We're so glad the CORE integration and daily auto-updating class segments and guardian/staff lists are giving your team back time for other things. On duplicate entries: this happens because phone number is currently the unique identifier we use for each contact. So when a parent or staff member changes their number, Voxie sees it as a different contact rather than an update to the existing one, which leaves the old entry behind. To merge those safely and automatically, we'd need to match on more than just phone number, things like email, first name, and last name, so we can be confident two records really are the same person before combining their history. That's a smarter contact-merge capability we don't have yet; it's on our radar but not yet built or scheduled. In the meantime, you can manually remove the old entry (Contacts \> All Contacts \> search \> Actions \> Delete). If you run into any duplicates you'd like help cleaning up, or want to share more on how this shows up for you, please reach out to us at support@voxie.com. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Director of Content Small-Business (50 or fewer emp.) 10/9/2025 "Voxie Is a Gold Standard" 5/5 What do you like best about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with poor support and weak features. That’s not the case with Voxie—this company is one of, if not the best, vendors I’ve ever worked with. Their text messaging platform has saved our support team countless hours and brought in hundreds of thousands of dollars in revenue. On top of that, Voxie’s team is comprised of friendly professionals who get the job done and answer questions quickly. They’ve never left me or my team in the lurch. Voxie is my gold standard when it comes to vendors. If you’re not using them as your text messaging solution, you’re making a mistake. Review collected by and hosted on G2.com. What do you dislike about Voxie? Honestly, nothing. They've demonstrated their skill and professionalism again and again. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Voxie manages all of our appointment alerts to customers, helping reduce cancellations and prevent issues. Additionally, they've enabled text message marketing to our database, which has been an important revenue source for our franchisees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JM Jennifer M. Director of Operations Small-Business (50 or fewer emp.) 5/21/2026 "Very User-Friendly, Simple, and Organized" 5/5 What do you like best about Voxie? Very user friendly. Simple and organized Review collected by and hosted on G2.com. What do you dislike about Voxie? I do wish there was a weekly/monthly calendar that shows campaigns/scheduled messages. It would help, a lot. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Ease of communication with clients and being able to get information out quickly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Caitlin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin W.") CW Caitlin W. Center Director Small-Business (50 or fewer emp.) 4/9/2026 "TLE Owasso loves Voxie!" 4.5/5 What do you like best about Voxie? I love the ease & the quickness of blasting our families with a text! Review collected by and hosted on G2.com. What do you dislike about Voxie? Remembering to name the specific campaign blast I'm sending out Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Slow, manual customer communication Without automation, teams: Miss leads Respond too slowly Waste time on repetitive tasks Core problem: inefficient workflows and missed opportunities. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12609603/official_response/edit) Hi Caitlin, thank you for the review, TLE Owasso! We're so glad the speed and ease of blasting families is working well for you. On remembering to name each blast: we've seen other customers land on a simple naming convention that helps, something like [date] - [audience/group] - [short topic], for example "07/29 - Toddler Room - Picture Day Reminder". It's not something we require or recommend as the one right way, just an approach that's worked well for others facing the same thing, so feel free to adapt it to whatever makes sense for your team. Longer term, we're also exploring having Voxie auto-suggest a name for you based on the message content, so you'd just confirm or tweak it instead of coming up with one from scratch. It's still early and not something we've built yet, so I can't promise a timeline, but if hat sounds like it would genuinely help, let us know at support@voxie.com, feedback like yours is exactly what helps us prioritize it. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dawn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawn P.") DP Dawn P. Owner Small-Business (50 or fewer emp.) 3/23/2026 "Voxie Makes Scheduling Bulk Messaging to Groups Effortless" 5/5 What do you like best about Voxie? Voxie makes it very easy to schedule and send bulk messages to different groups. Review collected by and hosted on G2.com. What do you dislike about Voxie? Nothing so far. We are pursuing additional function at this time. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Voxie makes it easy to reply to customers' messages and uses our main telephone number. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12525680/official_response/edit) Thank you so much for the kind words, Dawn! We're thrilled that scheduling and sending bulk messages to different groups has been effortless, and that replying from your main business number has made things even easier. If there's additional functionality you're chasing, we'd love to hear about it, feel free to reach out at support@voxie.com anytime. Thanks again for sharing your experience! — Sebastián, Voxie Product Team Current UserValidated ReviewerSource: Organic ![Sakina J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sakina J.") SJ Sakina J. Owner/Center Director Small-Business (50 or fewer emp.) 4/13/2026 "Quick, Easy Parent Communication That’s More Convenient Than Ever" 5/5 What do you like best about Voxie? So much more convenient to connect with parents and leads. Quick and easy! Review collected by and hosted on G2.com. What do you dislike about Voxie? Sometimes the messages do not send to every parent. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Able to send reminders to parents quickly Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12622669/official_response/edit) Hi Sakina, thank you so much for the kind words! We're thrilled Voxie is making it quick and easy to connect with parents and leads. On messages sometimes not sending to every parent: this is usually caused by a couple of things outside of Voxie's control, like a parent having previously unsubscribed or opted out (which we're required to honor), or a carrier-level delivery issue with that specific number. We can see the exact delivery status and reason for each message on our end. We'd love to look into the specific instances you've noticed. Could you reach out to us at support@voxie.com with a few examples? Our team can dig in and confirm exactly what's happening for your account. Thanks again for taking the time to share this! — Seba Putrino, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.") EL Elizabeth L. Regional Director Small-Business (50 or fewer emp.) 7/30/2025 "Quick and Efficient" 5/5 What do you like best about Voxie? We’ve just started using Voxie for our business and are already excited about all the features it offers. The platform is intuitive, and we’re especially looking forward to exploring its automation and customer engagement tools. So far, the customer service has been quick, kind, and incredibly efficient — a great start to what we hope will be a long-term partnership! Review collected by and hosted on G2.com. What do you dislike about Voxie? One challenge we’ve run into is not being able to manually adjust opt-in or opt-out statuses for members who didn’t realize our texts are part of regular communication and not just mass marketing. It would be great to have more flexibility in managing those preferences, especially for members who accidentally opt out and still want to receive important updates. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? We love being able to send blast messages, an extremely helpful tool for the team and a time saver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 6/2/2026 "Great Service, Solid Recording Options, and Good Pricing" 5/5 What do you like best about Voxie? It offers good service, solid recording options, and good pricing. Review collected by and hosted on G2.com. What do you dislike about Voxie? Sometimes it has problems updating on time, so the information isn’t always as current as I expect. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Multiple people can use it at the same time. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12906883/official_response/edit) Thank you for the thoughtful review, and for the kind words on our service, recording options, and pricing. We're glad Voxie is working well for your team, especially with multiple people collaborating at the same time. On the "updating on time" feedback: this sounds like the Message Hub not always refreshing in real time when several teammates are working in it together, which is something we've been actively improving. We'd like to make sure it's fully resolved for you. If you can share when you tend to notice the delay, please reach out to us at support@voxie.com and we'll dig in directly. Thanks again for taking the time to share this. — Sebastián, Voxie Product Team Validated ReviewerSource: Organic AN Andrew N. Director of Operations Mid-Market (51-1000 emp.) 9/29/2025 "The BEST partner in our tech stack" 5/5 What do you like best about Voxie? Voxie has helped our company to streamline communication with our clients and business partners. From setup to ongoing support, the team at Voxie has been responsive, professional, and experts in helping to optimize business workflows for our team. We find their product easy to use, adaptive, and enjoy the feedback provided to us from Voxie's platform. Review collected by and hosted on G2.com. What do you dislike about Voxie? We haven't had any downsides to working with the team at Voxie, and we promote them to anyone who needs support in this area. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Voxie makes it easy for us to communicate with business partners and clients. We appreciate the ease of use of their platform and the flexibility to have multiple users work information at the same time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM Judy M. assistant director Mid-Market (51-1000 emp.) 12/12/2025 "Effortless Communication Between Parents and Teachers" 4.5/5 What do you like best about Voxie? The accessibility of communicating to the parents and teachers. Review collected by and hosted on G2.com. What do you dislike about Voxie? When the app is on the phone you can only text one person at a time. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? communication to parents, parents are able to communicate with us too. Review collected by and hosted on G2.com. 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