![Von Varun P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Von Varun P.")
VP

Von Varun P.

Sr. Manager - MSP Relations & Delivery (Non-IT, Healthcare)

Staffing and Recruiting

Mid-Market (51-1000 emp.)

2/5/2025

"Excellent International Calling Rates and High-Quality Sound & Reliability"

5/5

What do you like best about Vonage Contact Center (formerly NewVoiceMedia)?

Excellent International Calling Rates and High-Quality Sound & Reliability, MultiFeature-Rich Service, Works great in Phone, Report Making Feature. Review collected by and hosted on G2.com.

What do you dislike about Vonage Contact Center (formerly NewVoiceMedia)?

Although there is no issue however from past week getting issue sending text messages but i beleive the problem will be solved soon as i trust on Vonage. I have been using since decade. Review collected by and hosted on G2.com.

What problems is Vonage Contact Center (formerly NewVoiceMedia) solving and how is that benefiting you?

Customers experience smoother, faster interactions with businesses, and agents have the tools to resolve issues more efficiently without jumping between different systems. This improves overall customer satisfaction. Review collected by and hosted on G2.com.

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Rating Updated (8/20/2025)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 100 reviewers think of Vonage Contact Center (formerly NewVoiceMedia)

4.2 out of 5 · Verified reviews from real users

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