UG

Verified User in Government Administration

Enterprise (> 1000 emp.)

7/17/2024

"Good Reliability"

3/5

What do you like best about Vonage Communications APIs?

I think the reliability is really solid and I've never had any issues with it. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The pricing is kind of confusing and it's hard to find the unique factor of this versus competitors. Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/8/2024

"brilliant"

2.5/5

What do you like best about Vonage Communications APIs?

it helps me connect reliably internationally and engage with all the stakeholders i need Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

sometimes it is not as intuitive as i would like Review collected by and hosted on G2.com.

VM

Vardhan M.

Small-Business (50 or fewer emp.)

8/1/2023

"Happy Experience with Vonage API"

5/5

What do you like best about Vonage Communications APIs?

The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified. Review collected by and hosted on G2.com.

AS

Arpit S.

Netsuite Developer

Mid-Market (51-1000 emp.)

11/28/2023

"Consultant"

5/5

What do you like best about Vonage Communications APIs?

Easy to integrate

Documentation are available for all language

Supports various third party applications

Available at good cost Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Integration part takes time

Ui is complicated Review collected by and hosted on G2.com.

NE

Nico E.

Small-Business (50 or fewer emp.)

8/4/2023

"Great App to use !"

5/5

What do you like best about Vonage Communications APIs?

Its a Great app very Easy to use an its nices format would use if i didnt have a phone line Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing really made dislike the app its such a easy used tool Review collected by and hosted on G2.com.

VS

Vishal S.

Senior Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

8/2/2023

"Good Experience of using Vonage"

4.5/5

What do you like best about Vonage Communications APIs?

The best and easy way to integrate live interactive video on the web and mobile. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing as much is found to dislike vonage Review collected by and hosted on G2.com.

BK

Bhaskar K.

Marketing Manager

Mid-Market (51-1000 emp.)

6/3/2023

"Vonage is one of the best tool for outbound calls"

4/5

What do you like best about Vonage Communications APIs?

Vonage is very useful tool when it's comes to outbound calls and internal communication.Its help to run a effective outreach calling campaign Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Sometimes it's missed record some information and connectivity issue occurs sometimes. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/6/2023

"Wonderful experience"

4.5/5

What do you like best about Vonage Communications APIs?

Reduce business cost. Safeguard communication.

Modernise business communication Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Always there is chance for improvement. It should enhance the security Review collected by and hosted on G2.com.

SG

Sagnik G.

C

Small-Business (50 or fewer emp.)

3/10/2022

"Good framework for building End to End Chat Application"

5/5

What do you like best about Vonage Communications APIs?

One of the most exciting features of Vonage API is the ability to send rich media messages. No more attachments! It's easy to create images, videos, and even GIFs that can be sent to your users’ chats. This adds a whole new dimension to in-app messaging, allowing you to build a better chat experience for your users.

Sending rich media messages is a great way to add a fun and interactive element to your app’s messaging. Users will love being able to share images, videos, and even GIFs with their friends. This adds a whole new dimension to in-app messaging, allowing you to build a better chat experience for your users. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Getting started with the Vonage API can be a bit intimidating. The documentation on how to get started is lengthy and rather unclear. It took me a while to figure out the right way to get started. However, once you get the hang of it, the API is a powerful tool that can be leveraged to build amazing apps and services. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

We recommend that developers consider Vonage’s APIs for voice and messaging when building applications. The Vonage APIs offer a reliable, low-latency, high-throughput, and low-cost communication platform that can be scaled as your application grows. The Vonage API platform is not so easy to use but can be integrated into most applications with a few lines of code. The Vonage API is also simple to extend and customize to meet your application’s specific needs once you get a hang of it. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We’ve built an in-app chat application to provide the best possible experience for our customers. The app is powered by Vonage's AI platform, which enables us to offer a variety of features, including human-like text responses and chatbots. We have built our own chat application using Vonage's platform so that we can offer the best possible experience for our customers. We are dedicated to improving the app and offering our customers the best possible experience. Review collected by and hosted on G2.com.

MG

Michael G.

Director of Thryv Product & Planning

Enterprise (> 1000 emp.)

9/14/2022

"Platform Experience"

4.5/5

What do you like best about Vonage Communications APIs?

The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team. Review collected by and hosted on G2.com.