--- title: Vonage Business Communications Reviews meta\_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 503 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Business Communications but has limited features. Are you part of the Vonage Business Communications team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Business Communications Community](https://www.g2.com/products/vonage-business-communications/discuss) Solution Type All-in-One Overview by Moe Vonage Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-business-communications/competitors/alternatives) ## User Insights Average based on 503 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Vonage Business Communications Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sense ](https://www.g2.com/products/sense-sense/reviews) Show More ![Gayasuddin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gayasuddin K.") GK Gayasuddin K. Information Technology System Administrator Mid-Market (51-1000 emp.) 1/28/2025 "Vonage Business Features, Pricing, and Performance" 4.5/5 What do you like best about Vonage Business Communications? Esy to empliment, Best Customment support, Recenly Vonage has added the user group that is helping me generate the teamwise report. Vonage also provide the integartion with the ATS that is ease of use. Vonage provide your phone number chage fasility. I also like the vonage user interface. Voice quwality is the good. Vonage also provide teams meetings. Voange is frequent to use. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? What i personally feel, Some time the got call got discnnected automatically. Recently I'm facing the tect message issue. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Call Management, Vonage solving the user call reporting problem, It also integrate with MS teams app to make call, Vonage provide auto recipient that reduce the recipient effort. The Vonage desktop and Mobile app makes eassy to handle call while you are on remote. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 6/10/2025 "Easy to use and allows me to call and text from anywhere" 4.5/5 What do you like best about Vonage Business Communications? I can easily call or text from anywhere from my business phone number without having to worry about being in my office to receive and make calls. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? It would be nice if it automatically opened when starting my computer. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is solving the previous inability to receive and make calls from my business number when not directly in my office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Chandan Singh S. Sr Technical recruiter Mid-Market (51-1000 emp.) 2/24/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Review for Vonage" 5/5 What do you like best about Vonage Business Communications? Vonage is a best platform for Calling, texting and Voice message Easy to connect and easy to schedule meetings. I am using it daily for calling candidates. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Sometimes call got disconnected and late connected. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is solving my daily communication with my client and candidate, there is also an option for voice mail and texting where if anyone not available so we can connect through text option very helpful for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nicole S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole S.") NS Nicole S. Creative Director Small-Business (50 or fewer emp.) 7/16/2025 "It could be better, but it works for now!" 3.5/5 What do you like best about Vonage Business Communications? Simple interface to use and clean and sleek layout Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? the time it takes to download bulk files and the storage capacity sucks Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Its keeping track of all of our company's recordings in a neat and organized way Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 9/18/2025 "vonage is good" 5/5 What do you like best about Vonage Business Communications? reports were great and meetings were good too Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? texts were not optimal but not too bad either Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is not crashing as often and this is great because it does not interfere in my work Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rajat Singh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat Singh R.") RR Rajat Singh R. Sr. Technical Recruiter Mid-Market (51-1000 emp.) 2/7/2025 "Easy to understand" 5/5 What do you like best about Vonage Business Communications? It is easy to understand and implement the process. it having a good customer support and I am frequently using it right now. I like the features that Vonage have. It is also easy to manage the integration process. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I am using it science 2 months and I did not find any dislike yet. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I did not get any problem to usinng it but it having lots of benefits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Karan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karan S.") KS Karan S. HR Specialist Staffing and Recruiting Mid-Market (51-1000 emp.) 8/16/2024 "Best User Interface for communication purpose in US Staffing Setup" 5/5 What do you like best about Vonage Business Communications? This voice quality of calls and instant web conference option makes it far better than its competitors, moreover there is an option through which you can connect wiith the people within the company via text, calls or even web call as well. Highly recommended for a new start up and even for those who were using other products for VOIP. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Till now I didn't find any negative about Vonage. I am a happy customer of Vonage. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Firstly it provides direct web conference option which will help in create a web conference link immdiately without using any 3rd party app. Text , Voice all and conference option always works perfectly. Even if we get into technical issue, their helpdesk team resolves the issue within TAT. It's a perfect package for Sales, RPO and BPO companies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RT Rishabh T. Assistant Manager Mid-Market (51-1000 emp.) 7/5/2024 "Its a nice and reliable source of communication" 5/5 What do you like best about Vonage Business Communications? Its reports, features, HD calling, Application and web app, everything is nice, have a great and optimised versions for desktop, mobile and laptop. Feature of texting is good. Tracking of call records in various terms is really good. reports are really good Texting features are also good. Vonage can be integrated with Your ATS system, which is a really good part and click to call makes it easier for members to call the people directly from the portal, which is really very easy. Implemention or deployement of devices are also amazing. I am using it very frequently may be 30-40 times a day. customer service is also good. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Recently we are having issues with their texting system becuase of some compliance parts but their team is actively working on this come over it. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage is helping us to reach out the candidates who look for the job, its easier to get the reports and voice is really very clear on Vonage. no drop of calls, text are delivered at lightning fast speed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 2/3/2025 "Vonage Communications App review" 4/5 What do you like best about Vonage Business Communications? Vonage is one of the best communication aaplication and second number provider. there are many features like Calling, Massaging and Call recording also. and it's easy to use. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Some time we have faced call droping problem. also we have exeperiance problem in sending massage to candidates. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? We have tried many VoIP call provider like RC and Flock but Vonage is better than them. However we have faced problem in calling and sending sms. but it has improved our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pragya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pragya k.") PK Pragya k. US IT Recruiter Mid-Market (51-1000 emp.) 7/19/2024 "VONAGE - “Best VOIP Service Provider”" 5/5 What do you like best about Vonage Business Communications? • I like using Vonage as I enjoy high quality voice and video calls. • Speed of text is very high. • I get unlimited international calls to over 60 countries at best minimum rate. • Easy to assign contacts and extension to users. • User- interface is very easy to understand, even a beginner can use it without any guidance. • There is no limit of calls and messages. • I get unlimited calls and messages that too international. • It is very reliable in terms of business purpose. • Security is very high and provides privacy as well. • It is also good for large business purpose as it provides high volume call . • We can easily configure calls and messages as it’s very easy to use Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? • I have found their customer support very slow in terms of responsiveness and takes long time to solve the issue. • The service is little expensive for small business and startups. • Upper management is little bit slow , they surely solves the problem but takes a little bit time . • Importing contacts needs multiple steps. • When we add new features , it takes extra cost. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? • As I am using Vonage for my work so it is helping me a lot in doing international voice and video calls which is unlimited and I do not have to worry about the limitations of the number of calls. • So overall Vonage is working for me as “A Wonder”. Review collected by and hosted on G2.com. Show More 8/21/2024 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Vonage Business Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/discussions/new) ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia Scales • Last activity over 4 years ago the 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35935-the) ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin Reina • Last activity over 3 years ago When will I be able to attach documents and pictures to SMS? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) [ View all Discussions ](https://www.g2.com/products/vonage-business-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) Vonage Business Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,428) [ Compare Now ](https://www.g2.com/compare/ringex-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) ##### ##### Vonage Business Communications Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email [ View More Features ](https://www.g2.com/products/vonage-business-communications/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Affordable QMS software for startups](https://www.g2.com/discussions/affordable-qms-software-for-startups-which-tools-actually-deliver)[Best AI art generators for concept visualization in product design](https://www.g2.com/discussions/what-are-the-best-ai-art-generators-for-concept-visualization-in-product-design-in-your-opinion)[Which CLM platforms do operations manager teams trust most, based on real user reviews?](https://www.g2.com/discussions/which-clm-platforms-do-operations-manager-teams-trust-most-based-on-real-user-reviews) [What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns)[Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams?](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[Pros and Cons Details](https://www.g2.com/products/vonage-business-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)