--- title: Vonage Business Communications Reviews meta\_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 503 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Business Communications but has limited features. Are you part of the Vonage Business Communications team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Business Communications Community](https://www.g2.com/products/vonage-business-communications/discuss) Solution Type All-in-One Overview by Moe Vonage Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-business-communications/competitors/alternatives) ## User Insights Average based on 503 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Vonage Business Communications Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sense ](https://www.g2.com/products/sense-sense/reviews) Show More ![Akanksha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akanksha M.") AM Akanksha M. Senior Technical Recruiter Mid-Market (51-1000 emp.) 7/10/2025 "Wonderful Tool for Calling and Texting Globally" 5/5 What do you like best about Vonage Business Communications? Sending text including adding snapshot/pictures also it is very easy to use with great customer support including multiple features. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I would like to say the texting issue as sometimes i am unable to send text on some US numbers. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is very easy to use tool and helping us to connect our applicantes easily via texting and calling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Surbhi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surbhi C.") SC Surbhi C. It recruiter Mid-Market (51-1000 emp.) 11/15/2025 "Excellent Calling Features That Deliver" 5/5 What do you like best about Vonage Business Communications? Calling features is good .but the texting features is no available. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Vonage in not providing the texting features . Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage was providing calling features .it was good but texting they not provided. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NS Neeraj S. Lead Recruitment Mid-Market (51-1000 emp.) 2/26/2025 "Awesome VOIP Service" 5/5 What do you like best about Vonage Business Communications? Ease to use and best voip service communicate globally, As I am in IT recruitment It helps me a lot to communicate to candidates and Clients. I use daily due my current work profile as I need to contact to my connections through texting, video meetings also with good customer service support. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Sometimes faces latency issue, could not edit the text in case of any error . Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It helps me a lot, I can easily contact to my clients and candidates. As per my daily work it reduces the timing to communicate with my clients. Vonage has very good features I can easily do meetings, Interviews at one place which saves lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AB Aditya B. Talent Advocate Mid-Market (51-1000 emp.) 6/5/2025 "Good VOIP product" 4.5/5 What do you like best about Vonage Business Communications? Very User-friendly product with a good number of features. Easy to integrate and implement with the system. Good customer support and frequently used for daily use. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? While we are on the call, the number will not get copied, and sometimes it becomes a challenge Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Constant updates to imporve is highly benefitted. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 9/18/2025 "Vonage is Okay" 4/5 What do you like best about Vonage Business Communications? Vonage has a great and easy-to-use platform, plus the reports are very simple and self-explanatory Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? The least I found from Vonage was that sometimes their integration would fail and not record the phone calls in EzLynx, which made it hard to audit my team's performance Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? My phone calls, inbound and outbound calls were my main activity at work and so vonage would let me dial out at any time to any of my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 1/8/2025 "The Support Made The Difference" 5/5 What do you like best about Vonage Business Communications? One of the challenges of being an administrator for a small company is that any change you make can have a significant impact, either positive or negative, with long-lasting repercussions. My company had been using the same call-center model and technology for the past ten years and was in desperate need of modernization. When we reached out to Vonage, we were extremely impressed with the communication and dedication of their sales staff, which ultimately led us to choose Vonage. The support didn't stop there. We were assigned a Project Manager, Roosevelt, who stayed with us from the moment the agreement was signed all the way through to our launch. One of the most impressive moments was when Roosevelt had us configure our future production environment in a training class style, making it incredibly easy to understand the platform. Roosevelt was present throughout the entire "Go-Live" day, and his dedication ensured that we had a near-flawless launch experience. All in all, after a year of sales, technical design, discussions, and project management, the launch of a call center supporting over 90,000 customers was completed in just a couple of hours with no downtime or impact on our partners or their subscribers. You couldn't ask for a smoother transition from an on-premise call center to Vonage's cloud call center. I wish all my projects were this smooth and had vendors that were this easy to communicate and work with. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I have nothing negative to say about sales or support staff. There are some some bugs in the software that require some workarounds but i'm confidient that support will get them fixed. The chat system seems like it is in its infancy, missing some features that are found in other solutions but i'm cofident that has the product develops that these features will be added. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? We are a small company, with very few employees. This product allows us to deliver a enterprise-grade solution without the cost of managing hardware, software or needing extra personnel to administer the solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nirav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nirav D.") ND Nirav D. Operations Manager Information Technology and Services Mid-Market (51-1000 emp.) 8/5/2025 "Vonage business for seamless connectivity" 5/5 What do you like best about Vonage Business Communications? Vonage is er yeasy to use and very simple to implement. Even the customer support is fantastic Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? AI Driven features and Expensive compare to other service provider Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage system helped us in seamless communication with our customers and also gave good plans for international calling option Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abhay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhay S.") AS Abhay S. Talent Acquisition Specialist Mid-Market (51-1000 emp.) 2/14/2025 "Vonage Business Communications: Reliable and feature rich VoIP solution to your business needs" 5/5 What do you like best about Vonage Business Communications? Vonage Business Communications is very easy to use and offers reliability, scalability, CRM intergrations, mobile & desktop apps, robust features (Video, messaging, AI analytics), reliable call quality, and 24/7 customer support, making it a great VoIP choice of business. I use it frequently to connect with my prospects daily. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I have never faced any technical issues yet, only text on some customers number sometimes does not get delivered. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage Business is helping me connect seamlessly with candidates through its reliable VoIP calling, messaging and video conferencing features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Pranav I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranav I.") PI Pranav I. US Recruiter Enterprise (\> 1000 emp.) 7/5/2025 "Vonage used as a communication tool" 5/5 What do you like best about Vonage Business Communications? The ease of use and the option to send messages and quality of calls. The options to pull reports was also very helpful. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? The tool is very helpful, however it is very simple, the UI is also very simple compared to other tools. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? communicating overseas and messaging and pulling call reports. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 1/10/2025 "Frequent Vonage User" 5/5 What do you like best about Vonage Business Communications? I love that vonage does all of the things that you need it to do - in the sense of calling, hold, mute/hold and answer, transferring blind or even to voicemail, text messages and more. It seems to be able to do everything I can think would be needed from the phone system. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I dislike that sometimes the phone has a weird connection and will either delay in alerting me of a call coming through OR the call will not come through at all, I look down and have a missed call. I've had to reach out to support about this several times, thankfully they've been super helpful/ Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Ability to commiunicate with our customers across various methods as well as easily transferring the call by searching for either the parties extension or first and last name. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Vonage Business Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/discussions/new) ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia Scales • Last activity over 4 years ago the 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35935-the) ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin Reina • Last activity over 3 years ago When will I be able to attach documents and pictures to SMS? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) [ View all Discussions ](https://www.g2.com/products/vonage-business-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) Vonage Business Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,428) [ Compare Now ](https://www.g2.com/compare/ringex-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) ##### ##### Vonage Business Communications Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email [ View More Features ](https://www.g2.com/products/vonage-business-communications/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Affordable QMS software for startups](https://www.g2.com/discussions/affordable-qms-software-for-startups-which-tools-actually-deliver)[Best AI art generators for concept visualization in product design](https://www.g2.com/discussions/what-are-the-best-ai-art-generators-for-concept-visualization-in-product-design-in-your-opinion)[Which CLM platforms do operations manager teams trust most, based on real user reviews?](https://www.g2.com/discussions/which-clm-platforms-do-operations-manager-teams-trust-most-based-on-real-user-reviews) [What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns)[Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams?](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[Pros and Cons Details](https://www.g2.com/products/vonage-business-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)