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Volusion Reviews & Product Details - Page 4

Volusion Overview

What is Volusion?

Simple and customizable ecommerce built for growth. With Volusion, you can create a unique store with powerful features - no coding required.

Volusion Details
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Product Description

Powerful, affordable ecommerce software, backed by professional services, business tools and dedicated 24/7 support from real people.


Seller Details
Seller
Volusion
Year Founded
1999
HQ Location
Austin, TX
Twitter
@Volusion
31,743 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Phone
1-800-646-3517

Theresa  D.
TD
Overview Provided by:

Recent Volusion Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"A review from devloper"
Allows you to get a eCommerce website up and running really fast. It is great for people that want a quick and dirty website.
Raymond B.
RB
Raymond B.Small-Business (50 or fewer emp.)
1.5 out of 5
"Longtime customer dealing with technology issues"
Monthly price compared to Shopify much less. 500 vs 2000.
Verified User
T
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Good for Digital Store Shift"
Simplified UI. Value for money for starters. Easy-to-use store builder for non-tech store owners. I have used it a few times for some of my e-comme...
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Volusion Media

Volusion Demo - site-builder
Site Builder Features
Volusion Demo - minimal
Example Template - Minimal
Volusion Demo - traffic
Get Traffic to Your Site
Volusion Demo - selling-online
Selling Online Just Got a Lot Easier
Volusion Demo - fulfill-orders
Fulfill Orders in a Flash
Volusion Demo - online-store
Create Your Online Store
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Have you used Volusion before?
Yes

65 Volusion Reviews

3.2 out of 5
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65 Volusion Reviews
3.2 out of 5
65 Volusion Reviews
3.2 out of 5

Volusion Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VolusionQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

great customer service, nice layout and visuals, and it has all the main functionality for integration with 3rd party apps. Its also priced based on bandwidth. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

not as supported as other off the shelf ecom services. Updates are slow to arrive, and overall, this company is not moving along as fast as others. Review collected by and hosted on G2.com.

Recommendations to others considering Volusion:

maybe consider market leader, Shopify. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

servicing online sales and shipping

collecting customer lists Review collected by and hosted on G2.com.

Verified User in Internet
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

That feeling you get when you are spinning up a new shopping cart and you think it will solve all of your problems. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The web-builder properties are as clunky as it gets. Some of the variables don't make sense, or don't work at all. Review collected by and hosted on G2.com.

Recommendations to others considering Volusion:

If you are going to be creating a single site and have the time to devote to continually fixing issues, then it might be a good alternative. However, the extras cost more than originally advertised. Poor ROI if you are trying to manage many sites. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

It is an out of the box solution that manages everything from SSL certificates, to payment processing. However, the $3 per month commission for referring my clients takes years to actually receive. Review collected by and hosted on G2.com.

Amanda H.
AH
Server
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

Easy to navigate. Reliable for the most part. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Slow processing from page to page and frequent outages Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

Sales and data processing Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

Easy to understand and can quickly access functions Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Not the fault of the software, but editing fields in our portal requires technical support. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

Problems solving: Wasted time

Benefits: More time to focus on more clients. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

Allows the process of maintaining you site and product lines as well as sales without complications Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Kind of glitchy. Sometimes limited to what you can do Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

Listing products is easy Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Volusion?

How responsive their support team is, especially when you first sign up. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

For me personally its not for beginners, to complex Review collected by and hosted on G2.com.

Recommendations to others considering Volusion:

Be sure to go through the demo with support as they will help you in creating yours, especially if youve never done this before it could come in handy! Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

Creating my own Online Store Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

I like the headings and the fact that important messages will pop up (or warnings about outages) Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Doesn't save carts easily, I don't know how to fix what I don't like Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

selling vegetarian jerky! Review collected by and hosted on G2.com.

Verified User in Sports
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

The website back end provides a lot of customization to the website. Support is quick to respond and very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The API is very limited. There is a lot more that could be done, but due to the fact that you could only access the products and orders tables, where there are over a dozen other tables, really makes any program designed to interact with the website limited. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

The primary problem we had was managing large amounts of products easily and quickly. Volusion gave us the tools we need to batch edit products to quickly make changes to large sets of data. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

Simple layout and easy to use. The help section is also great and very easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The pop up messages are pretty annoying. When adding pictures for products it sometimes glitches and will add a completely different picture. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

It provides an easy solution for a business to get an online store up and running fast and allows for multiple people to make changes easily. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volusion?

Because of the horrible experience that I had with customer complaints over logins I really can't see beyond to tell you anything that I "like best". The rest of it is adequate - I think my site looks good - but there isn't anything that I am really thrilled about over the previous Joomla/Cart 32 site that I had. Most of the "bells and whistles" that made me sign up for it are not really up to par. Abandoned cart and customer review emails don't let you edit subject line and that reduces email opens and responses. Quickbooks integration only works with some versions of Quickbooks. I've been disappointed at every turn. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

When a customer does not remember password and tries to retrieve it "cache" issues in their browsers will keep returning the same page to them. This doesn't happen to me when I retrieve passwords on other sites - why with Volusion. Then if they do get through and try to reset to their favorite password or a previous password the screen keeps reloading. It doesn't tell them they can't use a previous password - it just doesn't go anywhere. Beyond that many customers just could not seem to log in. If they tried they were told their user name and password were invalid, when they tried to create a new account it told them email was already in use, and when they tried to reset password they ran into issues above. An endless loop for some - and yet it was so sporadic it could only be recreated once under controlled conditions. Review collected by and hosted on G2.com.

Recommendations to others considering Volusion:

Apparently the parent company just sold off some product line or something and promise they will now be focusing on Volusion and making it better. Give them a bit to do so. In mean time if I had it in me to go through another replatform I would look at Shopify, Big Commerce or Magento or anybody. Review collected by and hosted on G2.com.

What problems is Volusion solving and how is that benefiting you?

So far its just caused me nightmares. Review collected by and hosted on G2.com.