VolunteerMatters Reviews & Product Details

Tracks a great deal of information and very customizable. Review collected by and hosted on G2.com.

Not very user-friendly and can be difficult to navigate, and reporting functions are minimal. Review collected by and hosted on G2.com.

This program lets you choose what fields you want to include, uploads documents (like signed waivers) and lets you put a photo of the volunteer on their record. This is very helpful in remembering/recognizing volunteers. It also has a note section that you can use to put additional information about a volunteer. Review collected by and hosted on G2.com.

The report tool is difficult to manipulate. You can't simply pick and choose what types of information you want. The birthday part doesn't seem to work correctly. Also the way it records status changes is a little awkward. You have to put in the date of the change and then you'd have to look at the bottom of the record to see when other changes were made to figure out when people came, left, and/or took a break from volunteering. Review collected by and hosted on G2.com.

The best part of this program is that it is simple to use for both administrator and volunteers. Volunteers are able to log in their hours, review available schedules. For administration, we are able to onboard a volunteer online, get the background check and schedule them. For a non-profit the other plus is that we can ask the volunteer if they would consider paying for their background check to support the local organization. This program has help our organization with tracking and recruitment. Review collected by and hosted on G2.com.

The ability to download files. We can only do screen shot and if we do download its not a workable document. We have requested this to be on there list to be upgraded. We will see if it happens as this is an area that may require us to move away from the program. Review collected by and hosted on G2.com.

This software keeps track of your volunteers, their assignments, hours and other vital information. You can run reports and send emails from it as well. Review collected by and hosted on G2.com.

I do not like that when someone exits (is no longer a volunteer) they stay in the database listing. There is no way to archive them. A;lso the reports that you can run are somewhat limited. I think if you buy a more expensive subscription you can probably get more. Review collected by and hosted on G2.com.