--- title: Volunteer Impact by Better Impact Reviews meta\_title: 'Volunteer Impact by Better Impact Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Volunteer Impact by Better Impact works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 141 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Volunteer Impact by Better Impact Reviews & Product Details Visit Website Volunteer Impact: Volunteer Management Software for Nonprofits & Organizations Better Impact provides cloud-based volunteer management software trusted by thousands of nonprofits, hospitals, schools, and government agencies across North America, Europe, Australia, and New Zealand since 2000. What is Volunteer Impact? Volunteer Impact is an all-in-one volunteer management platform that helps organizations recruit, schedule, track, and engage volunteers while streamlining program administration and reporting. Purpose-built for volunteer coordinators and volunteer services teams, our software replaces spreadsheets and disconnected systems with a centralized solution for volunteer program management. Core Capabilities Volunteer Recruitment & Onboarding: Customizable online applications, automated screening workflows, digital waiver management, and background check integration Scheduling & Coordination: Self-service volunteer scheduling, shift management, automated reminders via email and text Volunteer Training: Built-in eLearning modules, training tracking, certification management Communication Tools: Mass email and SMS messaging, volunteer portal and mobile app Reporting & Analytics: Hours tracking, impact reporting, outcome measurement, exportable data for grants and compliance Volunteer Engagement: Self-service portal, mobile app, personalized volunteer profiles Why Organizations Choose Volunteer Impact ✓ Nonprofit-Focused Pricing: Affordable plans designed for nonprofit budgets ✓ ISO 27001 Certified: Enterprise-grade data security and confidentiality ✓ Free Unlimited Support: Live chat, phone, and email support included; 24/7 access to training videos and help articles ✓ Quick Implementation: 30-day free trial with setup assistance; most organizations launch within weeks ✓ Regular Updates: Continuous improvements based on sector feedback and evolving needs ✓ Proven Track Record: 24+ years serving volunteer programs of all sizes Ideal For: Nonprofits, hospitals, hospices, museums, faith-based organizations, schools, municipalities, corporate volunteer programs, and any organization managing volunteers. * * * Product Website Volunteer Impact by Better Impact Seller [Better Impact](https://www.g2.com/sellers/better-impact) Discussions [Volunteer Impact by Better Impact Community](https://www.g2.com/products/volunteer-impact-by-better-impact/discuss) Languages Supported English, French, Portuguese, Spanish Solution Type Best-of-Breed Overview by Tony Goodrow (Provider of Volunteer Management and Donor Software) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/volunteer-impact-by-better-impact/pricing) ## Volunteer Impact by Better Impact Integrations (1) What do users say about integrations? Verified by Volunteer Impact by Better Impact [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews) Show More ![munya r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "munya r.") MR munya r. Volunteer coordinator Mid-Market (51-1000 emp.) 6/23/2025 "Using Volunteer Impact moved our organization into the 21st Century" 5/5 What do you like best about Volunteer Impact by Better Impact? Our organization has 4 locations that rely on volunteers, so having the enterprise feature has been a game-changer for us. It's much easier to organize all the stages of a volunteer's lifecycle. The Kiosk feature was easy to set up and has elevated our volunteer tracking capabilities. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? I haven't come across anything I don't like so far. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? The volunteer impact has helped us in our recruitment and onboarding process by allowing us to advertise more effectively, as well as providing volunteer training modules all on one platform. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11322027/official_response/edit) We're thrilled to hear that Volunteer Impact has been a game-changer for your organization, especially with the enterprise feature and Kiosk feature. Thank you for sharing your positive experience Munya! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MH MILA H. Head of PEOPLE AND CULTURE Mid-Market (51-1000 emp.) 6/23/2025 "Highly recommended for organisations looking to streamline volunteer coordination!" 4.5/5 What do you like best about Volunteer Impact by Better Impact? We've been using Better Impact for managing our volunteers and the experience has been smooth and effective. The platform is user-friendly, both for administrators and volunteers. Features like automated communication, shift scheduling, and easy reporting have saved us a lot of time. The support team is responsive, and the online knowledge base is great for troubleshooting. Our volunteers appreciate the simplicity of logging in, signing up for shifts, and accessing their hours. Highly recommended for organisations looking to streamline volunteer coordination! 📸 Screenshot from our dashboard gives a great deal of confidence about the system features and how it helps organisations. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? Nothing that limits the ability to do smart work using Better Impact system! yay! Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? Records keeping and proactive communication and engagement with volunteers Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11323223/official_response/edit) Thank you for your positive feedback Mila! We're delighted to hear that you've found Volunteer Impact to be user-friendly and effective for managing volunteers., and glad to hear that your volunteers appreciate the simplicity of using the platform. We truly appreciate your recommendation! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jirehl C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jirehl C.") JC Jirehl C. Events Coordinator Enterprise (\> 1000 emp.) 6/23/2025 "Functional and User Friendly" 5/5 What do you like best about Volunteer Impact by Better Impact? What I like best about Volunteer Impact is that it helps the ease of sign up for volunteers and how we are able to track their hours through various ways. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? Better Impact could improve how I could download the volunteer sign ups instead of just printing it from the page. Would be nice if it could be imported as excell sheet. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? It helped me track the number of hours each volunteer contributes, which helps us report the impact to the donors. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321796/official_response/edit) Thanks Jirehl. We're glad to hear that Volunteer Impact has been helpful in easing the sign-up process for volunteers and tracking their hours. If its the schedule of volunteer signups you would like to download, please reach out to the Member Success Team through the chat for some help in doing this. It is something that software can do. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daisy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daisy H.") DH Daisy H. Assistant food bank coordinator Small-Business (50 or fewer emp.) 6/23/2025 "Been a huge help in scheduling but is a process to get volunteers to use it" 4/5 What do you like best about Volunteer Impact by Better Impact? I love the way it can provide volunteers with their schedule only and not seeing everyone elses. They are able to send myself emails regarding the schedule and log hours Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? I wish it was a bit more user friendly. It would be great to send a mass email out with each of their unique schedules for the month. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? I am not sure what they are addressing. I am a new member with Better Impact, but am loving the new design layout! Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321498/official_response/edit) Thank you for your feedback Daisy. I'm happy to hear that the scheduling function and the ability for volunteers to see their own schedule (online or in the app) is a big help for you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CU Colten U. Manager, Telephone Support Small-Business (50 or fewer emp.) 6/23/2025 "Excellent Volunteer Management Software" 4/5 What do you like best about Volunteer Impact by Better Impact? This product has helped cut back our recruitment and onboarding time, it tracks our annual trainings and I really appreciate how we can customize it to fit our needs. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? The scheduling aspect is difficult for us to manage as we're not capable of customizing it to meet our agency needs. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? It cuts down on time. We don't have to spend time processing and tracking applicants and trainees as the system does it for us. It keeps it nice, organized and fluid. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321390/official_response/edit) We appreciate your feedback on the customization challenges with scheduling. If you haven't already, please reach out to the Member Success Team to discuss you needs. They might have an way to accomplish what you need and/or can help formulate a product suggestion. We're really pleased to hear that Volunteer Impact has helped streamline your recruitment, onboarding processes and trainings. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alizah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alizah C.") AC Alizah C. Freelance Consultant Small-Business (50 or fewer emp.) 6/23/2025 "Very functionally helpful but the physical layout and interface could be better." 3/5 What do you like best about Volunteer Impact by Better Impact? It's very comprehensive and has almost\* all of the reports I would want.` Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? The interface is challenging to navigate. It's not very intuitive. It could be a lot more user--friendly with bigger fonts, less cluttered lists, and easier access to pdfs that look good when you print them. I ended up manually copying and pasting all shifts onto and excel spreadsheet because it was so hard to use. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? It is a one-stop shop to get all volunteer business done. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321871/official_response/edit) Thank you for your comments Alizah. We appreciate your feedback on the physical layout and interface. We are constantly working to improve the user experience and will take your suggestions into consideration for future updates. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Maggie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie C.") MC Maggie C. Volunteer Coordinator Mid-Market (51-1000 emp.) 6/23/2025 "It has been delightful. The staff are extremely helpful. They follow up and are prompt." 5/5 What do you like best about Volunteer Impact by Better Impact? I enjoy how straight forward it. It's very user friendly. Just so many features. I like you can actually talk to someone if you have problem, not just via email or chatting. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? As of yet I do not have anything I do not like. For myself it's a lot to set up right now, but the support from Better Impact has been wonderful. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? The problem Better Impact is solving is efficient communication between myself and the volunteers/students. I can now tailor my emails and send them out mass easier versus doing individual emails. Moving forward as I start using the scheduling feature more that will take a load off of me and makes things easier. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321811/official_response/edit) We're thrilled to hear that you find Volunteer Impact by Better Impact to be user-friendly and that you appreciate the prompt and helpful support from our staff. We're here to make your experience as seamless as possible. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steven B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven B.") SB Steven B. Vice President Small-Business (50 or fewer emp.) 6/23/2025 "Great Service, Stellar Team" 5/5 What do you like best about Volunteer Impact by Better Impact? I, my volunteers, and my staff really love the user friendly interface. Also, the ease of scheduling and instantaneous updates are so helpful for everyone. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? I don't dislike anything specific. The Better Impact team continues to build on suggestions and ease of access solutions from their users. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? It replaced an entire position allowing for those resources to be designated as a new member of our program team. The ROI has been a game changer for my organization. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11321750/official_response/edit) Thank you for your positive feedback Steven! We're glad to hear that Volunteer Impact has been a game changer for your organization, allowing you to reallocate resources. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EI Ernest I. TO CE Mid-Market (51-1000 emp.) 6/24/2025 "A Game-Changer for Volunteer Coordination and Engagement" 5/5 What do you like best about Volunteer Impact by Better Impact? What sets it apart is the intuitive interface, which is easy for both administrators and volunteers to use. Our team no longer gets buried in spreadsheets or spends hours trying to coordinate shifts. Volunteers can log in, check their schedules, sign up for shifts, and receive updates easily. It empowers them and saves us a tremendous amount of time. Another great feature is the ability to track hours and generate reports instantly. This has been very helpful for internal reporting and external audits. The support team is also amazing; they are responsive, knowledgeable, and genuinely committed to helping us succeed. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? It is difficult to restrict access withing an organization. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? Bulk Assigning. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11323976/official_response/edit) Thank you for sharing your positive experience with Volunteer Impact. We're pleased to hear that it has empowered your volunteers and saved your team a tremendous amount of time. We understand the importance of restricting access within an organization and welcome you to reach out to the Success team in the chat to look for ways the the system can restrict access for some administrators. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kateřina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kateřina T.") KT Kateřina T. Volunteer Engagement Advisor Mid-Market (51-1000 emp.) 6/23/2025 "Great Volunteer Management System" 4.5/5 What do you like best about Volunteer Impact by Better Impact? It's user friendly. It saves me time compare to our previous system. Amazing customer support. Review collected by and hosted on G2.com. What do you dislike about Volunteer Impact by Better Impact? Some data is hard to get out of Better Impact, very complicated process. It doesn't save drafts of emails, once I need to jump out of it I lose the draft. Review collected by and hosted on G2.com. What problems is Volunteer Impact by Better Impact solving and how is that benefiting you? We used to double things up, using spreadsheets. By using Better Impact the risk of corrupting data is much smaller and we save lots of time. Review collected by and hosted on G2.com. Show More Response from Tony Goodrow of Volunteer Impact by Better... [Editedit](https://www.g2.com/survey_responses/volunteer-impact-by-better-impact-review-11322929/official_response/edit) Thanks for the review Kateřina! We're glad to hear that you find Volunteer Impact user-friendly and that it saves you time compared to your previous system. You'll be happy to learn that the software does save a draft an email while you are writing it. Someone from our Member Success Team will reach out to you to show you how you can retrieve the draft. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/volunteer-impact-by-better-impact/pricing) Volunteer Impact by Better Impact Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_525b7420ba2c70aaa3bc8f54ccfba249/get-connected-by-galaxy-digital.png "Product Avatar Image") Get Connected by Galaxy... 4.4/5(161) [ Compare Now ](https://www.g2.com/compare/get-connected-by-galaxy-digital-vs-volunteer-impact-by-better-impact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67da68c417860d6dca2fed0ab7ffa8ad/volgistics.png "Product Avatar Image") Volgistics 4.1/5(34) [ Compare Now ](https://www.g2.com/compare/volgistics-vs-volunteer-impact-by-better-impact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94ed5859089869675e84aa2d5bf49eae/signupgenius.jpg "Product Avatar Image") SignUpGenius 4.4/5(136) [ Compare Now ](https://www.g2.com/compare/signupgenius-vs-volunteer-impact-by-better-impact) ##### ##### Volunteer Impact by Better Impact Features Volunteer Management Opportunity Listings Volunteer Tracking Volunteer Scheduling Engagement & Communication Tools Gamification Mass Messaging Donation Pages Administration CRM Integration Dashboards & Analytics [ View More Features ](https://www.g2.com/products/volunteer-impact-by-better-impact/features) ## Top-Rated Alternatives [ ![Get Connected by Galaxy Digital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Get Connected by Galaxy Digital") Get Connected by Galaxy Digital 4.4/5(161) ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) [ ![SignUpGenius](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SignUpGenius") SignUpGenius 4.4/5(136) ](https://www.g2.com/products/signupgenius/reviews) [ ![SignUp.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SignUp.com") SignUp.com 4.7/5(46) ](https://www.g2.com/products/signup-com/reviews) [ View All Alternatives ](https://www.g2.com/products/volunteer-impact-by-better-impact/competitors/alternatives) ##### Categories on G2 [Volunteer Management](https://www.g2.com/categories/volunteer-management) ##### Explore More [Is Procore worth it for punch list management in construction?](https://www.g2.com/discussions/is-procore-worth-it-for-punch-list-management-in-construction)[Which pharmacy management systems are most reliable based on reviews from pharmacy directors at growing pharmacy companies?](https://www.g2.com/discussions/which-pharmacy-management-systems-are-most-reliable-based-on-reviews-from-pharmacy-directors-at-growing-pharmacy-companies)[What is the top-rated meeting room booking system for large enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-meeting-room-booking-system-for-large-enterprises) [Top platforms for real-time container issue detection](https://www.g2.com/discussions/top-platforms-for-real-time-container-issue-detection)[What are the most trusted home care agency management software providers by operations managers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-home-care-agency-management-software-providers-by-operations-managers-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)