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Voiptime Cloud Reviews & Product Details

Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot), and manage all call center operations in one powerful platform. Increase the productivity of your team and watch your business grow!

Seller

Voiptime Cloud

Discussions

Voiptime Cloud Community

Languages Supported

English, Polish, Russian, Thai, Ukrainian

Overview by

Olena Pashnina (Sales and Marketing Manager)

Pricing

Pricing provided by Voiptime Cloud.

Voiptime Contact Center

$70

user/month (billed monthly)

View More Pricing Information

Top-Rated Alternatives

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4.1/5

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YV

Yuriy V.

Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/22/2019

"This software is as good as they say"

5/5

What do you like best about Voiptime Cloud?

There are lots of benefits:

built-in CRM

sales pipeline reports

Predictive dialer with customizable redialing intervals

legal compliance and timezones, just to name a few.

It has everything you need to boost sales. We saw the result in the first few months! Also, Voiptime Cloud is very easy to implement. We just imported our database and continued working. Review collected by and hosted on G2.com.

What do you dislike about Voiptime Cloud?

We need a bit more automation (I mean sending a follow-up email if the call wasn't answered). This feature is not available at the moment, but the team promised to develop it soon. Review collected by and hosted on G2.com.

Recommendations to others considering Voiptime Cloud:

We can recommend Voiptime Cloud to anyone who’s looking for a call center and sales solution. You’ll particularly appreciate it if you do business in different countries. Review collected by and hosted on G2.com.

What problems is Voiptime Cloud solving and how is that benefiting you?

Voiptime helps us reach more prospects much faster. It saves us a lot of time because it automates many routine tasks. Review collected by and hosted on G2.com.

KK

Kateryna K.

Head of Marketing

Small-Business (50 or fewer emp.)

4/12/2019

"Great software for cold calling"

5/5

What do you like best about Voiptime Cloud?

What we really like about this software is that it has a bunch of other useful features in addition to auto dialer. It’s really important for us to be able to process our database effectively and Voiptime Cloud ensures that. Starting out and setting the campaign is very easy and overall it’s very user-friendly software. Review collected by and hosted on G2.com.

What do you dislike about Voiptime Cloud?

We’ve just started using it, so no complaints so far. Review collected by and hosted on G2.com.

Recommendations to others considering Voiptime Cloud:

It’s a very user-friendly system. Even if you’ve never used call center software before, you’ll easily figure it out. And if you have any questions, just contact the support team. They really are very helpful. Review collected by and hosted on G2.com.

What problems is Voiptime Cloud solving and how is that benefiting you?

It makes our campaigns more effective by making sure that every contact in the list is processed. The system doesn’t just skip contacts who didn’t pick up. It schedules another retry. Review collected by and hosted on G2.com.

UI

Verified User in International Affairs

Mid-Market (51-1000 emp.)

2/22/2019

"Call center software that automates daunting tasks"

4.5/5

What do you like best about Voiptime Cloud?

We’ve been using Voiptime for a few months now and we are very satisfied. The feature that we like best is that this software connects agents only with live people. Our sales don’t have to listen to the ringing tone every time they dial a number. They don’t even have to dial actually. Once the campaign is launched, all they do is talk and sell, which is awesome. We also like detailed reporting and timezones features. Review collected by and hosted on G2.com.

What do you dislike about Voiptime Cloud?

Everything works fine for us, the longer we use this software, the more positive sides we discover. Review collected by and hosted on G2.com.

Recommendations to others considering Voiptime Cloud:

We signed up for a free trial before purchasing to check if this software had the functionality that we needed. And it does have it all and even more! Review collected by and hosted on G2.com.

What problems is Voiptime Cloud solving and how is that benefiting you?

Voiptime saves a ton of time and makes your sales reps hyper-productive. As a result, we acquire more and more customers. Review collected by and hosted on G2.com.