Top 10 VoIP Phone Systems Alternatives & Competitors

Top 10 Alternatives to VoIP Phone Systems Recently Reviewed By G2 Community

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Webex Suite
By Cisco
4.2/5
(18,788)
Product Description
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
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Categories in common with VoIP Phone Systems:
VoIP Providers

Dialpad Connect
By Dialpad
4.4/5
(4,077)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to VoIP Phone Systems, Dialpad Connect is:
More usable
Categories in common with VoIP Phone Systems:
VoIP Providers

Nextiva
By Nextiva
4.5/5
(3,481)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to VoIP Phone Systems, Nextiva is:
Better at support
Better at meeting requirements
Categories in common with VoIP Phone Systems:
VoIP Providers

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Zoom Phone
By Zoom
4.6/5
(2,646)
Product Description
Cloud VoIP Services powered by AI - Voice communications for the collaboration era
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Reviewers say compared to VoIP Phone Systems, Zoom Phone is:
More usable
Better at meeting requirements
Better at support
Categories in common with VoIP Phone Systems:
VoIP Providers

JustCall
By Saas Labs
4.3/5
(2,375)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with VoIP Phone Systems:
VoIP Providers

Podium
By Podium
4.6/5
(2,068)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to VoIP Phone Systems, Podium is:
Better at support
More usable
Better at meeting requirements
Categories in common with VoIP Phone Systems:
VoIP Providers

CloudTalk
By CloudTalk
4.4/5
(1,749)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to VoIP Phone Systems, CloudTalk is:
More usable
Better at support
Categories in common with VoIP Phone Systems:
VoIP Providers

Aircall
By Aircall
4.4/5
(1,547)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to VoIP Phone Systems, Aircall is:
More usable
Categories in common with VoIP Phone Systems:
VoIP Providers

Genesys Cloud CX
By Genesys
4.4/5
(1,530)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with VoIP Phone Systems:
VoIP Providers