--- title: VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews meta_title: 'VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VOICEplug Drive-Thru AI, VOICEplug Phone AI works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 3 scale: '5' date_modified: '2026-06-03' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews **Vendor:** VOICEplug **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About VOICEplug Drive-Thru AI, VOICEplug Phone AI VOICEplug AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations and commands. ## VOICEplug Drive-Thru AI, VOICEplug Phone AI Reviews ### 1. Good for samll businesses - to give customers a big enterprise feel **Rating:** 4.5/5.0 stars **Reviewed by:** rajiv r. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** As the owner of a small restaurant, I have had the pleasure of integrating VOICEplug AI into our operations, and the results have been remarkable. VOICEplug AI enables us to offer an interactive and conversational ordering experience for our customers, which has significantly enhanced our service quality. One of the standout features of VOICEplug AI is its seamless integration with our existing phone system, call center, drive-thru, and online ordering system. This comprehensive integration ensures that our customers can place orders effortlessly using natural language voice conversations and commands. The system's ability to understand and process these commands accurately has streamlined our order-taking process, making it more efficient and user-friendly. Since implementing VOICEplug AI, we have observed a noticeable reduction in labor costs. The AI handles a significant portion of the order-taking process, freeing up our staff to focus on other critical tasks. This efficiency has not only reduced our operational costs but also increased our overall productivity. Additionally, VOICEplug AI has positively impacted our revenue by increasing the average check size per order. The AI's interactive and conversational approach encourages customers to explore additional menu items and make larger orders. This boost in average check size has been a welcome benefit for our business. In summary, VOICEplug AI has been a game-changer for our restaurant. Its ability to provide an engaging and efficient ordering experience, coupled with cost savings and increased revenue, makes it an invaluable tool. I highly recommend VOICEplug AI to any restaurant looking to enhance their customer service and streamline their operations. **What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** Sometime it is difficult for AI to catch asian dishes like panner cofta, gulab jamun etc **What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?** taking orders on table - customer like to have chat with bot and place order ### 2. Very acucrate **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Camilo A. | Compliance Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** Convenient when not abel to hear, or in private. **What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** Sometimes get names incorrectly, but that is because every name is spelled different **What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?** When I'm in ameeting not able to take a call, AI will transcript voicemail and I'll now if it urgent or not ### 3. good voice accessory **Rating:** 5.0/5.0 stars **Reviewed by:** ASAEL M. | tester, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** serves multiple clients It is very good to increase work **What do you dislike about VOICEplug Drive-Thru AI, VOICEplug Phone AI?** more types of voices, to have a more customizable way **What problems is VOICEplug Drive-Thru AI, VOICEplug Phone AI solving and how is that benefiting you?** multiple chats - [View VOICEplug Drive-Thru AI, VOICEplug Phone AI pricing details and edition comparison](https://www.g2.com/products/voiceplug-drive-thru-ai-voiceplug-phone-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-05+04%3A19%3A43+-0500&secure%5Bsession_id%5D=cebf52e6-bdef-4a01-a41c-6fc8e5a3b6e2&secure%5Btoken%5D=0c02bc9731632858a4b913da28625943ad21950bd3950540113ef3e69c8cf3ce&format=llm_user) ## VOICEplug Drive-Thru AI, VOICEplug Phone AI Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top VOICEplug Drive-Thru AI, VOICEplug Phone AI Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,658 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,046 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,356 reviews)