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Voiceform Reviews & Product Details - Page 3

Voiceform Overview

What is Voiceform?

Voiceform is on a mission to make market research and customer data collection simple, accessible and emotionally insightful with voice-enabled ai solutions. We specialize in making emotive and in-the-moment feedback simple to collect from end users through Voice.

Voiceform Details
Languages Supported
Arabic, Czech, German, Greek, English, French, Italian, Japanese, Korean, Polish, Romanian, Russian, Spanish, Ukrainian, Chinese (Traditional)
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Product Description

The best way to understand your customers is actually talking to them… but any busy marketer knows this isn’t possible at scale. So you try surveys… but become frustrated by the lack of depth and context in the responses. Voiceform provides a convenient way to scale your research without losing the important contextual insights you’d get from interviews. Voiceform = voice surveys


Seller Details
Seller
Voiceform
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@VoiceformHQ
97 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Philip B.
PB
Overview Provided by:

Recent Voiceform Reviews

Samantha B.
SB
Samantha B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Voiceform isn’t just a survey tool; it’s a tool of empowerment!"
Using Voiceform has allowed us to collect responses in a way that feels designed for our students, not just something that’s “accessible” as an aft...
Monique T.
MT
Monique T.Small-Business (50 or fewer emp.)
5.0 out of 5
"A must have for qualitative researchers"
What I loved most about Voiceform was being able to create a survey, generate a link, and share it with individuals I was interested in interviewin...
BN
Britney N.Mid-Market (51-1000 emp.)
4.5 out of 5
"Finally! An option to submit a voice memo!"
The ability to submit voice memos with ease.
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Voiceform Media

Voiceform Demo - Voiceform Voice + Text Question
This is an example of our standard open ended voice + text response question. Respondents can choose to record their voice or respond via text.
Voiceform Demo - Voiceform Conversational AI
This is an example of what it looks like when our platform probes a respondent based on their response. Collect deeper insight with AI follow ups.
Voiceform Demo - Participant Statistics
This is an example of how you can track your participants statistics over time. On this pages you can see views, starts, submissions, drop off, completes, time to complete, and trends over time. This also includes sentiment analysis tracking over time.
Voiceform Demo - Distribution methods
You can share a voiceform in a number of different ways. By URL/link, embedding on your website or in your product, via email directly from the platform and even SMS/QR code. You can also distribute Voiceform's via API.
Voiceform Demo - Voiceform Respondent Analysis
As you can see here, you can analyze respondents on a respondent level. Track all of a specific respondents answers, both quant and qual and uncover a detailed summary of what the respondent said. We also transcribe all voice responses in multiple languages.
Voiceform Demo - Voiceform Integrations
Access 5000+ integrations via Zapier, leverage webhooks, or our results API to send your data to the platform of your choice. We also support native Salesforce integrations.
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47 Voiceform Reviews

4.8 out of 5
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47 Voiceform Reviews
4.8 out of 5
47 Voiceform Reviews
4.8 out of 5

Voiceform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VoiceformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dominik F.
DF
Postdoctoral Researcher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

I'm a research using mostly survey methods for data colelction, and voiceform really complements this in a novel way. It just offers a new, easy path to collect more qualitative data. You know what I mean if you ever tried asking an open question in a survey... people just don't type anything into the boxes (and those few that will will actually introduce some sampling bias). Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

As I said, it is great because it adds one distinctive feature and that is great. But it does not offer much more than that at the moment. This is not a huge problem because you can think of some weak forms of integration, but it takes some playing around. This certainly does not work flawlessly at the moment. Standalone it is quite limited (which is of no concern for me). Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

Getting answers on open questions (that is, actual responses). I am currently leading a scientific study on this to see also whether the quality improves (e.g., people say MORE about some subject). Review collected by and hosted on G2.com.

Jay T.
JT
Owner/Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

I love what Voice Form does -- allowing respondents to answer questions by recording and uploading audio. This has been really useful for me as a coach and HR consultant. I'm a one-person show juggling tons of clients, so when it's time for me to do individual interviews or focus groups, trying to find times that mutually work for me and my clients is a nightmare. Voice Form solves this problem: I essentially can do an interview asynchronously by allowing respondents to answer my questions using this tool. I can then schedule a short follow up call if I need to probe deeper or clarify anything. The support team is also responsive. I had an urgent need yesterday and one of their reps responded to me in less than 15 minutes. I was blown away. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

I had a few technical glitches early on in my use of the product, but support was helpful. These are the things I experienced:

1. Transcription sometimes not working or being more inaccurate than its competitors.

2. Duplicate responses generated whenever someone answered a question.

3. Duplicating a survey did not work.

4. Sentiment analysis was not helpful during those times when transcription was inaccurate. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

Ability to conduct asynchronous interviews, which is a major timesaver as a consultant. This saves time for me and my clients and eliminates the need to coordinate calendars with others. Review collected by and hosted on G2.com.

AF
Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

Easy to use with a clean user interface. Quick to setup and very flexible. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

There isn't much to dislike. Translation would be handy as we navigate English, French, and Spanish. An app for mobile access would be beneficial as well. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

We hire, train and support telemarketers, appointment setters, lead generators, and customer service personnel on behalf of ourselves and our clients; - and we employ A LOT of them. GONE are the days of resumes, and having to read them. Instead, we LISTEN to our applicants. as they answer a series of "what if" questions. We also LISTEN to our prospective clients, as they answer a series of questions we ask about their needs. This allows us to tailor a solution that fit's their exact requirements PRIOR to our first contact with them. It's too early to tell, but I can foresee this product eliminating about 20 hours per week of HR tasks, while providing a BETTER result. Review collected by and hosted on G2.com.

David H.
DH
Podcast Marketing / Production Expert
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Voiceform?

As a podcaster and radio host, I'm always looking for ways to have more interaction with the people who listen to me. Voiceform makes this easy and allows listeners to become part of the shows they love. I like that I can give people a link and get their voices recorded via the web with no special equipment. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

I would like the ability to customize forms a bit more, adding a header, sub-header or other context about what I want, etc. But they are working on this and have already started to add these features to their forms, so I am confident I'll have exactly what I need sooner than later. They're also great about listening to feedback from users. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

Previously, I had to have people figure out how to record themselves and get a big audio file to me. That problem has been solved by Voiceform. Review collected by and hosted on G2.com.

Michael H.
MH
Freelancer - Independent Contractor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

In this world of zoom and clicks, VoiceForm provides the alternative to pages that say: Contact Us or Questions.

You can now provide a link where visitors on mobile or desktop can respond quickly without having to do many steps to reach YOU.

As a Freelancer getting feedback is essential. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

The price is steep, but to have customers or visitors provide feedback or have a Questions & Answer survey is Gold. The tutorials are detailed, plus the support has quickly answered any questions. Review collected by and hosted on G2.com.

Recommendations to others considering Voiceform:

I like surveys and the ability to use this as a quick Support method.

Did I also mention how you can use this for feedback and testimonials? Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

VoiceForm gives the ability to have ease of access for Questions or do a survey on the next way to help customers and future clients. Let's be honest how many times did you want to contact a business about something, but you put it off till later.

This is an easy-to-apply application to any online business to get an immediate response. Review collected by and hosted on G2.com.

LP
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

The focus on voice recorded messages is probably what makes this form builder stand out against the competition, even if the feature itself is available on other competitors too. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

At the moment, it's slightly limited in the type of questions available, so I hope they work on adding a few more types. Also, I believe adding payment options would be a great plus. Review collected by and hosted on G2.com.

Recommendations to others considering Voiceform:

If you're looking for a simple, intuitive form builder with voice recording capabilities, this one is a keeper! Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

As an English teacher, I am using it with my students to assess their spoken skills, such as pronunciation. It's a good way to have students record themselves in the comfort of their homes and for me to assess them from my home as well, without having to go on a live call. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Voiceform?

The support team is incredibly responsive first of all which is fantastic for a newer SAAS based tool. Having used multiple other forms tools the idea of using audio to capture feedback is brilliant Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

Not much some features are lacking but know they are on the roadmap and coming soon. Did run into one scenario where the user had multiple mics and picked up audio from the wrong mic. Keep up the good work guys! Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

Getting better and more detailed feedback. Review collected by and hosted on G2.com.

Amelia E.
AE
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Voiceform?

We get higher quality responses more quickly Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

Some of the product features could use some slight refinement such as the ability to copy a question. Review collected by and hosted on G2.com.

Recommendations to others considering Voiceform:

Just give it a try. The product speaks for itself. It is my new go-to software tool. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

We need to collect a lot of user feedback and Voiceform allows us to do this in a personal, conversational way without actually needing to be in person. Review collected by and hosted on G2.com.

Matt M.
MM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Voiceform?

In the past, we used traditional forms during onboarding steps but found clients were not providing all of the details we needed—this resulted in having to book extra time to get additional information from our clients. Now with Voiceform, our client onboarding has transformed, and we get all the information we need neatly organized and transcribed for us. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

It would be nice if additional integration would be available in Voiceforms. Webhooks are on the roadmap, so once they go-live all of our needs will be met with Voiceforms. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

With Voiceform, we are getting a LOT more information than we were typically getting from our old onboarding process. This is reducing back and forth with clients and streamlining our onboarding. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Voiceform?

Voiceform caught my attention as the idea of speaking rather than typing seemed an excellent way to complete a form without putting it off until later (I don’t know about you, but I have many tabs open of forms I still need to complete :). By hearing someone's voice it personlizes the interaction, and can help create a human bond quicker. And it allows your personality to shine as people can hear you asking the question. With so many video tools available, it's great to have an audio-focused tool, that now includes the ability for someone to respond by text. Review collected by and hosted on G2.com.

What do you dislike about Voiceform?

I find that some font sizes inside the app are a bit small (where's not all in our 20's with 20:20 vision). I'd like them to add webhooks so we can connect to our CRM. Also, I’m not sure if you can limit the length of how long someone has to send a voice message, but this would be a good feature to add. Review collected by and hosted on G2.com.

Recommendations to others considering Voiceform:

Voiceform is your ticket to stand out from the crowd and make your forms personal. It works directly in the browser, so it's easy for your customers to use. Review collected by and hosted on G2.com.

What problems is Voiceform solving and how is that benefiting you?

There are multiple ways to use Voiceform. Here are a few ideas on how I intend to use it: (1) Listener questions for a podcast show. Then play audio on the show before answering. 
(2) Doing live videos - have a voice form where live listeners can ask questions. Then stream their question live before responding
 (3) When students have completed a task in my program, they can give feedback on how it went and any challenges they had
 (4) student/customer support tickets (5) A way to personalize and humanize a form. Review collected by and hosted on G2.com.