Vocus provides an excellent way of sending automatic follow up emails and email cadences, so you don't have to manually snooze and write them. They also provide handy snippets to include in emails and use the contact's name or company. Review collected by and hosted on G2.com.
I have had Vocus crash or hang a few times and the browser extension sometimes seems to crash Gmail or not work at all. I hope that the team puts some effort into adding performance and stability improvements. Review collected by and hosted on G2.com.
It's so easy to import a spreadsheet of contacts and send out email pitches for my PR agency clients. And Vocus has ways to tailor each email to address the contact by name, which makes it more personal but doesn't take me a lot of time. Review collected by and hosted on G2.com.
I wish it were easier to copy and paste my email into the box without it removing formatting. I always have to redo the links. Review collected by and hosted on G2.com.
Vocus.io gives you the basic tracking features that you would want with an email program, like opens, clicks, etc but there is not much more. Review collected by and hosted on G2.com.
Vocus is pretty basic and doesn't offer a ton of options for pre-planning reach outs to customers. It has the basic features someone would want but lacks a lot of the bells and whistles that a lot of other programs have. Review collected by and hosted on G2.com.
The easy of use and the features that can save you lots of time Review collected by and hosted on G2.com.
Bugs. Lack of features comparing with other tools. Analytics are not good compared with others. The dashboard to manage snippets, follow-ups, and other features is not user-friendly. Review collected by and hosted on G2.com.
Its a really great product, really help us to unify process, sales strategy, and support. We utilise this product to automate email tracking into Salesforce - does this automatically and much more.
We really like the UI and the way it is designed, It stays out of your way yet there when you need it. Review collected by and hosted on G2.com.
So far is a good product, but we are just early users, we need more time to know better the capabilities,
I knew a teams with problems not receiving the right links (different domains) which can be frustrating, but we so far dont have this problem yet. Review collected by and hosted on G2.com.
I like the features that allow for name lookup. Sometimes I type in a persons name in an address book and cant find it, but when I use Vocus it helps me find the person with little efforts. Review collected by and hosted on G2.com.
Spelling and grammar check is not very good compared to other extensions Review collected by and hosted on G2.com.
Vocus is a great place to track email activity. I also use it to access team templates when writing emails! It's a great place to house all things Lessonly Client Experience info. Plus, love the email tracking features. Review collected by and hosted on G2.com.
No major dislikes! This handles everything I want it to handle. Review collected by and hosted on G2.com.
Vocus is easy to use and cost friendly email tracking tool. In terms of speed it is faster than some of the most prominent players in the market. Review collected by and hosted on G2.com.
I think the notification section in the dashboard can be better in terms of UI. Review collected by and hosted on G2.com.
No bells and whistles; does exactly what it advertises. Great customer support too, whenever I encounter a bug, the team keeps going back and forth with me until we've found a solution. Review collected by and hosted on G2.com.
I don't like that it is not always accurate as to which party is opening the email (this is problematic when there are 5 different parties cc-d and you can't really tell who opened it). That being said, because most emails are just me and one other recipient, it hasn't affected me much. Review collected by and hosted on G2.com.