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4.7 out of 5
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EM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
Unlike other sales e-mail platforms, integration with Gmail is very well designed !
Tracking is so helpful.
E-mail reminders are easy to set and provide followup in future. Reply tracking seems to work pretty well. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
Some bugs.
It's not so quick.
Would love to see better integration for importing/exporting contacts/leads from Salesforce
Sharing part can be improve. Review collected by and hosted on G2.com.
14 out of 15 Total Reviews for Vocus.io
4.3 out of 5
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JP
Jack P.
Customer Success Manager
Small-Business(50 or fewer emp.)
LS
Lauren S.
Public Relations and Social Media Coordinator
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
It's so easy to import a spreadsheet of contacts and send out email pitches for my PR agency clients. And Vocus has ways to tailor each email to address the contact by name, which makes it more personal but doesn't take me a lot of time. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
I wish it were easier to copy and paste my email into the box without it removing formatting. I always have to redo the links. Review collected by and hosted on G2.com.
AA
Autumn A.
Account Executive
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
Vocus.io gives you the basic tracking features that you would want with an email program, like opens, clicks, etc but there is not much more. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
Vocus is pretty basic and doesn't offer a ton of options for pre-planning reach outs to customers. It has the basic features someone would want but lacks a lot of the bells and whistles that a lot of other programs have. Review collected by and hosted on G2.com.
UC
Verified User in Computer & Network Security
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
The easy of use and the features that can save you lots of time Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
Bugs. Lack of features comparing with other tools. Analytics are not good compared with others. The dashboard to manage snippets, follow-ups, and other features is not user-friendly. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
Vocus provides an excellent way of sending automatic follow up emails and email cadences, so you don't have to manually snooze and write them. They also provide handy snippets to include in emails and use the contact's name or company. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
I have had Vocus crash or hang a few times and the browser extension sometimes seems to crash Gmail or not work at all. I hope that the team puts some effort into adding performance and stability improvements. Review collected by and hosted on G2.com.
AH
Verified User in Hospital & Health Care
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
Its a really great product, really help us to unify process, sales strategy, and support. We utilise this product to automate email tracking into Salesforce - does this automatically and much more.
We really like the UI and the way it is designed, It stays out of your way yet there when you need it. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
So far is a good product, but we are just early users, we need more time to know better the capabilities,
I knew a teams with problems not receiving the right links (different domains) which can be frustrating, but we so far dont have this problem yet. Review collected by and hosted on G2.com.
UM
Verified User in Management Consulting
Enterprise(> 1000 emp.)
What do you like best about Vocus.io?
I like the features that allow for name lookup. Sometimes I type in a persons name in an address book and cant find it, but when I use Vocus it helps me find the person with little efforts. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
Spelling and grammar check is not very good compared to other extensions Review collected by and hosted on G2.com.
TR
Thatcher R.
Client Experience Manager
Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Vocus.io?
Vocus is a great place to track email activity. I also use it to access team templates when writing emails! It's a great place to house all things Lessonly Client Experience info. Plus, love the email tracking features. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
No major dislikes! This handles everything I want it to handle. Review collected by and hosted on G2.com.
UH
Verified User in Hospitality
Small-Business(50 or fewer emp.)
VM
Vidushi M.
Digital Marketing Manager
Human Resources
Small-Business(50 or fewer emp.)
What do you like best about Vocus.io?
Vocus is easy to use and cost friendly email tracking tool. In terms of speed it is faster than some of the most prominent players in the market. Review collected by and hosted on G2.com.
What do you dislike about Vocus.io?
I think the notification section in the dashboard can be better in terms of UI. Review collected by and hosted on G2.com.
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