Being an embedded solution makes the data flow process easier. User experience is very good and the solutions can be easily adopted. Review collected by and hosted on G2.com.

Resources availability may be tricky. Legacy systems need to be deeper analyzed since the beginning. Review collected by and hosted on G2.com.

Rebate solutions and pod rebates, I have used both and they are very good tools Review collected by and hosted on G2.com.

Can sometime be a little complex but very useful once you understand the software Review collected by and hosted on G2.com.

They are seamlessly integrated with SAP.quickly fall behind functionality Review collected by and hosted on G2.com.

Quickly fall behind functionality introduced in newer releases. Review collected by and hosted on G2.com.

Flexibility for process improvements (mostly) Review collected by and hosted on G2.com.

Some limitations to efficiencies within the agreements workbench and memberships. Review collected by and hosted on G2.com.

Automation and everything in one place. No outside processes. Review collected by and hosted on G2.com.

Implementation has been difficult and communication could be better. Review collected by and hosted on G2.com.

The solution sits inside of SAP and can be supported using existing SAP skill sets.

The VitalLink support team is very responsive and is able to help on all issues. The best part is that you always have emails and phone numbers available so you are not left hanging waiting for responses on a portal. Review collected by and hosted on G2.com.

The original solution did need a high degree of customization due to the complexities of our business. Having said that, VitalLink support has been very helpful in stabilizing the custom aspects of the solution. Review collected by and hosted on G2.com.

Makes managing rebate agreements infinitely easier. Vistex suite offers many different services that would be hard to find elsewhere. Competitors don't offer nearly as many solutions and thus choosing Vistex allows for a whole package. Review collected by and hosted on G2.com.

Upgrades/Implementations can be a long and complex process. Internal Vistex understanding would be helpful to better collaborate with Vistex/Vitallink. Review collected by and hosted on G2.com.

The flexibility of the program to meet our individual business needs. Review collected by and hosted on G2.com.

Internal system knowledge - lack of training for our internal team (business' issue). Review collected by and hosted on G2.com.

Vistex integrated with SAP and provided support for Chargeback processing Review collected by and hosted on G2.com.

Like all programs - the system is dependent on the incoming data to be accurate and clean. Review collected by and hosted on G2.com.

Managing contract and contract pricing in Vistex that allows real time information flow to SAP. Review collected by and hosted on G2.com.

Having to make the ROI case to my business. Review collected by and hosted on G2.com.