VistaVu Solutions

By VistaVu Solutions

4.6 out of 5 stars

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VistaVu Solutions Reviews (88)

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VistaVu Solutions Reviews (88)

4.6
88 reviews
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Gregory W.
GW
Small-Business (50 or fewer emp.)
"Top-Notch Provider of Expert Consultation for SAP Business One"
What do you like best about VistaVu Solutions?

VistaVu’s consultant team is top-notch. They’re intimately familiar with our ERP system, SAP Business One, and they consistently develop solutions whenever we run into issues. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

VistaVu’s services can get quite expensive, especially when dealing with more complex issues. The annual maintenance fee seems to cover only basic support, and it may not deliver enough value to justify the overall cost. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you so much for taking the time to share this thoughtful feedback. We are really glad to hear that our consulting team has been able to support you effectively and help you get the most out of SAP Business One.

We also appreciate your honest feedback around pricing and maintenance services. Input like this is incredibly valuable and helps us continue improving how we deliver value to our customers. Thank you again for your trust and partnership.

CQ
Mid-Market (51-1000 emp.)
"Exceptional SAP Customization and Support"
What do you like best about VistaVu Solutions?

I appreciate VistaVu Solutions for their strong SAP expertise and responsive support, which have been consistent over the years. They provided a tailored WMS solution that perfectly fit our operation and automated a lot of our manual work, leading to improved efficiency and smoother daily operations. Their service quality stands out, especially their ability to deliver practical solutions tailored to our business needs, and they are incredibly flexible with scheduling, often responding promptly and offering several meeting time options, sometimes even on the same day. During a module upgrade, I was particularly impressed with how quickly VistaVu's advisor responded and resolved an issue we encountered in the test environment. Additionally, their involvement in the implementation and ongoing enhancement of SAP customized modules has been invaluable, offering tailored solutions based on our operational needs and supporting us through testing and upgrades. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

N/A Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Hi Claire, thank you so much for taking the time to share this thoughtful review. We truly appreciate your kind words and are glad our tailored WMS solution and ongoing support are making a positive difference in your day to day operations. It means a lot to our team to hear this feedback!

ST
Small-Business (50 or fewer emp.)
"Leo's support was great"
What do you like best about VistaVu Solutions?

Leo, my support agent, was knowledgeable, calm, and got right to it. I appreciate his efficiency and ability to keep up and move fast while I was in frustration mode. I left the call feeling supported and confident that the information & solutions that Leo provided were the best for my workflows. My bar is high and I don't leave reviews often, but when I do, they are well deserved. Leo, thank you!

Another thing I like is that we have one point of contact for our customer success team at VistaVu. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

The cost, along with the lack of historical knowledge, is disappointing.

For example, I’m new to the company, and there is no solid, reliable documentation or training available from VistaVu regarding my company’s implementation of SAP—its customizations, the rationale behind them, and the intended workflow. As a result, learning the SAP system was both challenging and expensive, and the overall experience has been frustrating.

Starting a new role, with a lean team, is tough enough without having to guess at SAP processes and workflows. There’s no one available to explain why we follow certain processes, or why we have what appears to be some inefficient, unscalable workflows. It also seems like we’re not utilizing SAP for everything it offers—but why? Nobody knows. There’s no documentation, etc.

In practice, this seems to guarantee VistaVu perpetual training costs but does not leave me, the customer, feeling like I'm in a supported partnership. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Hi Shana,

Thank you so much for taking the time to share this feedback. We’re really glad to hear that Leo was able to support you so effectively and help you feel confident after the call as he truly cares about our customers, and your feedback will mean a lot to him! We also truly appreciate your honest perspective around documentation, historical context, and cost. Your feedback highlights important areas where we need to do better, especially for customers stepping into new roles, and we take that seriously.

Thanks again for your openness and for holding us to a high standard — it means a lot to us.

EA
Small-Business (50 or fewer emp.)
"Reliable Partner for SAP with Room for Cost Improvements"
What do you like best about VistaVu Solutions?

I find VistaVu Solutions to be reliable and communicative. Their problem-solving abilities are impressive—they took our ideas and meshed them with their own, leading us to a solid agreement. Major issues were fixed in hours, which really stood out to me. They also implemented a Warehouse Management System that helps with inventory tracking in SAP. Features like the pick list have been particularly helpful. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

I think the cost of VistaVu Solutions's services could be lower. It would help with financial planning, like having more cash flow for investing in our products. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you so much for the thoughtful review, Elias. We truly appreciate your kind words about our reliability, communication, and problem solving, and we’re glad the WMS and pick list features are supporting your operations. We also value your feedback on pricing and will keep this in mind as we continue working to deliver strong value for our customers.

Verified User in Logistics and Supply Chain
OL
Mid-Market (51-1000 emp.)
"Good program could use improvement"
What do you like best about VistaVu Solutions?

the scanning documents into SAP has streamlined a few things for us. makes reporting easier. We have reached out about getting certain reports available to us and they have worked on it. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

There is no scanning documents function for accounts receivable yet. There are certain tasks and fields when filling in information that is limiting. Also certain things cannot be corrected without making another entry. The system doesnt seem to implement changes/updates in real time. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you for your feedback! It's great to hear the document scanning feature has streamlined your processes. We appreciate your comments on reporting and are working to make reports more comprehensive and easier to use. If you have specific suggestions, we’d love to hear them. Thanks for choosing VistaVu Solutions and for helping us improve!

DZ
Mid-Market (51-1000 emp.)
"Multi Year User with VistaVu and continues to excel"
What do you like best about VistaVu Solutions?

expertise across many different disciplines Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

there are times when it can feel a little bit like there are making things more complicated then needed and thus eating up hours to bill. Review collected by and hosted on G2.com.

Response from Hark Dhunay of VistaVu Solutions

Hi Deron, first of all thank you for taking the time to provide a G2 review. We value the feedback our customers provide us as it lets us improve in the areas we need to improve in and celebrate when we are delivering a great customer experience. Over the past couple of years based on customer feedback we have invested significantly in our Project Management Office and I am so pleased to see that these changes are driving value for you.

Verified User in Automotive
OA
Mid-Market (51-1000 emp.)
"Stellar ERP Consultation with Unmatched Support"
What do you like best about VistaVu Solutions?

I appreciate VistaVu Solutions for their great service and attentiveness. Other providers were not as supportive, but Vistavu really helps satisfy our ERP needs. They assist a lot and are extremely helpful in finding bridgeware. Everything about their service, methodologies, expertise, and deliverables has been great. I have a great experience every time I work with them, and I feel confident in recommending them highly. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

Nothing. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you for sharing your experience! We’re so glad we could help with your ERP challenges and really appreciate your feedback.

Nick B.
NB
Director of Project Controls
Enterprise (> 1000 emp.)
"Great Team to Work With"
What do you like best about VistaVu Solutions?

team has been great to deal with and very supportive at all times Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

they don't offer an HRIS to go along with the accounting ERP Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you for the great review, Nick. We’re glad you’ve had a positive experience with the team and that we could support you through your move from Sage to SAP. We also hear you on the HRIS point and appreciate you calling that out.

BM
"Exceptional Support with SAP Integration"
What do you like best about VistaVu Solutions?

I like that VistaVu Solutions helps us with multiple interfaces, specifically the AP & AR modules with the bank. The resources they provide are very helpful, and the employees at VistaVu are prompt and always helpful with challenges. I'm content with the current services and don't feel any changes are needed. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

All is well Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thanks so much, Balaji! We’re glad to hear our team’s support with SAP integration and banking interfaces has been helpful. Your trust means a lot, and we’re thrilled you’re happy with the services!

Verified User in Staffing and Recruiting
ES
Enterprise (> 1000 emp.)
"Creative Solutions and Proactive Support Tailored to Our Needs"
What do you like best about VistaVu Solutions?

The team is creative in determining solutions while eager to implement capabilities that are important to our company. The team maintains a focus on best practices while supporting the specific requirements from the team. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

The eagerness to solve challenges has led to instances where the problem statement was not fully understood. The process of gathering requirements is inconsistent which introduces more iterations to achieve final state. Review collected by and hosted on G2.com.

Response from Sonja Krawetzki of VistaVu Solutions

Thank you for sharing your experience! We’re thrilled to hear our team’s creativity and proactive support have made a positive impact. Your feedback on requirements gathering is invaluable, and we’ll continue working to improve this process. We appreciate your trust in VistaVu Solutions!

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