--- title: VisitUs Reception Reviews meta_title: 'VisitUs Reception Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how VisitUs Reception works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 18 scale: '5' date_modified: '2026-07-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # VisitUs Reception Reviews **Vendor:** VisitUs Reception **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 18 ## About VisitUs Reception A new level of intelligence for visitor, contractor and employee management. VisitUs Reception is an intuitive and refined application offering an unrivalled user experience. Our mission has been to create a system that strikes the perfect balance between simplicity and powerful features. ## VisitUs Reception Pros & Cons **What users like:** - Users praise the **ease of use** of VisitUs Reception, allowing quick configuration even for non-technical individuals. (1 reviews) - Users find the **easy setup** of VisitUs Reception simplifies management and eliminates the need for paper logs. (1 reviews) - Users value the **easy setup** of VisitUs Reception, simplifying their operations and eliminating paper logs. (1 reviews) ## VisitUs Reception Reviews ### 1. Visitor sign-in is so much easier now **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about VisitUs Reception?** We no longer have to keep track of paper logs and filing them afterwards, which takes up space. The software was easy to setup and get working. **What do you dislike about VisitUs Reception?** There's a little resistance from mostly older individuals who find paper logs easier, but a little assistance they adapt to the change. **What problems is VisitUs Reception solving and how is that benefiting you?** We needed logs that we could easily search back if necessary. With paper logs, it's time consuming and people's writing isn't always legible. With VisitUs, searching is easy and no paper logs to file away. ### 2. Simple and useful app **Rating:** 5.0/5.0 stars **Reviewed by:** Rajvir U. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about VisitUs Reception?** Configuration and ease of use. Any non-technical person can configure it in minutes. **What do you dislike about VisitUs Reception?** There is nothing not to like about it. It does its job perfectly. **What problems is VisitUs Reception solving and how is that benefiting you?** I recently utilised Visit-Us for a client reception, which was truly impressive. As an IT professional, I found its configuration remarkably straightforward and its usability exceptional. It’s an outstanding tool for businesses seeking to enhance their events with minimal effort. I highly recommend it." Rajvir Uppal, Head of IT C9 Communications ### 3. Streamlined management of onsite workers & guests; with reliable, efficient customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Claire W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about VisitUs Reception?** The evacuation feature was the initial drawcard for our business as we utilize a range of labour hire providers and often have sales reps or maintenance contractors onsite. However, through 2020, the need to maintain a COVID register and screen visitors appropriately for our business, we have found VisitUs to be a simple and effective tool to do this. The screening questions are easy to change as needed and the results are readily available online. **What do you dislike about VisitUs Reception?** The new layout (since the update) has been confusing for many of our people. The "Sign In" is now prominent and instead of using the mobile option for subsequent visits, many continued to sign in, in full. This is time consuming and annoying for regulars. I'd love to see the layout changed to be more clear. Something like "First Visit? Click Sign In" "Returning Visitor? Click Mobile" **What problems is VisitUs Reception solving and how is that benefiting you?** We are also tackling the language barrier through the app. Much of the sign in process can be done in multiple languages but I would like the option to upload separate inductions to particular languages (as we have them written in separate documents for each language). Having the ability to change the language of the screening questions would also be good. ### 4. Professional easy to use reception software **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne T. | Duty Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about VisitUs Reception?** Easy guest and staff login, delivery log and notification, visitor and contractor ID badges printed upon check in, evacuation options, mobile phone link notification for emergencies evacuation, great statistical graphs and data, well designed and sleek appearance, helpful and speedy customer support. **What do you dislike about VisitUs Reception?** Our WiFi sometimes isn’t strong enough for the printer, therefore visitors need to wait longer for their badges which can be frustrating, an alternative may be to hardwire the printer into a local network? **Recommendations to others considering VisitUs Reception:** If your looking for a professional first impression then VisitUsReception Reception is the perfect solution for your business. **What problems is VisitUs Reception solving and how is that benefiting you?** Thorough management of guest and contractor registration and logging deliveries. Emergency evacuation procedure, printable people evacuation list. ### 5. Visit-Us reception, revolutionised visitor sign-in for ever **Rating:** 5.0/5.0 stars **Reviewed by:** Ross D. | Head of IT Delivery & Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about VisitUs Reception?** 1) Pre-registering visitors 2) Moving away from a visitor book (and creating a data-leak document) 3) Returning visitors can simply scan a QR code from their phone 4) Easy to access Roll-call for emergencies 5) Searchable Visitor database for contact and trace 6) Simple App download, login and away you go 7) Very easy sales/onboarding process 8) Very good support **What do you dislike about VisitUs Reception?** Surprisingly nothing ! The implementation was simple, affordable and looks very slick controlled from a single place for multiple devices (and reception desks) **What problems is VisitUs Reception solving and how is that benefiting you?** A repeat answer really from the 'What do you like best?' question 1) Pre-registering visitors 2) Moving away from a visitor book (and creating a data-leak document) 3) Returning visitors can simply scan a QR code from their phone 4) Easy to access Roll-call for emergencies 5) Searchable Visitor database for contact and trace 6) Simple App download, login and away you go 7) Very easy sales/onboarding process 8) Very good support ### 6. VisitUs Is a must have for every organisation or business!! **Rating:** 5.0/5.0 stars **Reviewed by:** Elli G. | Centre Manager & Community Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about VisitUs Reception?** It is user friendly and people's privacy is protected when collecting information for contact tracing. The reports are easy to use and are comprehensive they have taken the guess work out of our statistical data reporting to important stakeholders. **What do you dislike about VisitUs Reception?** Nothing it is a fantastic system and wish we had implemented it sooner. We used to operate with manual sign in book which was labour intensive and not private. **What problems is VisitUs Reception solving and how is that benefiting you?** Contract tracing requirements Statistical information for our major stakeholders Ease of sign in Has reduced a previously labour intensive process Assisting seniors to become familiar with using a QR code system After sale service and assistance has bee A1 ### 7. Simple, effective, and a great addition to the systems keeping our company operational. **Rating:** 4.5/5.0 stars **Reviewed by:** Grant D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about VisitUs Reception?** Price is competitive, setup is straight forward. The visitor UI for the tablet has come a long way and is much more attractive from a UX/UI design perspective. **What do you dislike about VisitUs Reception?** The administration portal UI is a bit dated. There needs to be a easier way to enable evacuation. Ideally a secret way to enable on the tablet. Microsoft 365 syncing would also be advantageous **What problems is VisitUs Reception solving and how is that benefiting you?** Effective management of Visitors. In most cases, visitors are able to sign in and notify their hosts without needing the help of a full time receptionist. ### 8. Good software. Helpful support team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about VisitUs Reception?** ease of configuration and use. Interface is customisable to our liking **What do you dislike about VisitUs Reception?** Logging out users (once someone starts typing in the logout field, anyone currently logged in to the premises start to pop up, which might result in it showing names of people who don't want their names seen). we resolved this internally by obliging visitors to enter their contact number, and using the contact number when logging out, not exposing other names. **Recommendations to others considering VisitUs Reception:** this helped my company keep a good visitor log and alerts hosts when their visitor has arrived. good software **What problems is VisitUs Reception solving and how is that benefiting you?** Removal of visitor logbook. easier to monitor. email alert to hosts also handy. ### 9. Transformed our reception **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about VisitUs Reception?** VisitUs is simple to use, setup and get going. We loved how quick it was to deploy, and the features it includes, such as SMS and email notifications. **What do you dislike about VisitUs Reception?** No integration for Fire Systems, which means when the alarm goes off, we have to manually trigger the alarm through VisitUs, in order to get the register of who is in. **What problems is VisitUs Reception solving and how is that benefiting you?** We wanted to put our receptionist to better use in the office, but still have a friendly welcome. VisitUs was the main enabling factor of this, and still provides a friendly "Welcome" to visitors. ### 10. Excellent system for the management of visitors to the site. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2020 **What do you like best about VisitUs Reception?** Great system COVID questionnaires contactless Sign in is a great feature. **What do you dislike about VisitUs Reception?** No items to dislike. The system operates above expectation. **Recommendations to others considering VisitUs Reception:** This is a great Visitor Management System. The user interface is intuitive and easy to use. **What problems is VisitUs Reception solving and how is that benefiting you?** Management of visitor and contractor site inductions. Management of Covid checking. Alerting hosts their visitors have arrived. ### 11. Amazing Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about VisitUs Reception?** It has all the bells and whistles needed **What do you dislike about VisitUs Reception?** There is nothing to dislike about visitus **Recommendations to others considering VisitUs Reception:** The Team at VisitUs are responsive, extremely helpful, and knowledgeable in their product. They have been pro-active in Covid related features. Nothing is too much trouble. Overall I tested many products and VisitUs was the best in the field. **What problems is VisitUs Reception solving and how is that benefiting you?** Covid inductions and Contact tracing ### 12. Does what is says on the packet **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about VisitUs Reception?** Multiple ways to sign in/out means the team can have some flexibility **What do you dislike about VisitUs Reception?** Should have a Geo locator that reminds people like me to sign out when they leave.... **Recommendations to others considering VisitUs Reception:** Give it a try, it works for us and with a little more development, could be just about perfect. **What problems is VisitUs Reception solving and how is that benefiting you?** Who is in he building and obligations for tracing visitors, including COVID tracing ### 13. We love all the features that VisitUS has to offer. The fire/ evacuation feature worked very well. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about VisitUs Reception?** We like that the app has many features to offer. **What do you dislike about VisitUs Reception?** There isn't anything that we dislike with the app. **What problems is VisitUs Reception solving and how is that benefiting you?** We can pull analytics to see when we have many visitors. The response and additions due to COVID-19 has been great. We mainly use it to track how many people are in the building. ### 14. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about VisitUs Reception?** I like how all members of my team can sign vistors in off their ipad with ease which saves wasting paper, time and saves the log etting missplaced or distroyed **What do you dislike about VisitUs Reception?** Nothing to dislike, the app is perfect as it is **What problems is VisitUs Reception solving and how is that benefiting you?** saves wasting paper, time and saves the log etting missplaced or distroyed ### 15. Visit us **Rating:** 5.0/5.0 stars **Reviewed by:** Keith G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about VisitUs Reception?** The fact you can track who is coming in the business especially now with COVID **What do you dislike about VisitUs Reception?** It could be a bit quicker I.e a google login for example to load you details quicker **What problems is VisitUs Reception solving and how is that benefiting you?** Tracking visitors in and out of the store, see who actually came when they were supposed too ### 16. Quick and easy to use - no fuss **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about VisitUs Reception?** Quick and easy to use no hassle Takes seconds to use **What do you dislike about VisitUs Reception?** Sometimes the app freezes and I need to reboot **What problems is VisitUs Reception solving and how is that benefiting you?** Head count of visitors is all in one place ### 17. Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about VisitUs Reception?** easy to use. its the best platform i have ever used for staff login record **What do you dislike about VisitUs Reception?** goes offline with network issues. should have offline facility as well **Recommendations to others considering VisitUs Reception:** Excelente /amazing **What problems is VisitUs Reception solving and how is that benefiting you?** staff sign in sign out record visitors log in and log out helps to work out total hours of work performed by individual staff and visitors record ### 18. Simple and Functional **Rating:** 4.5/5.0 stars **Reviewed by:** Ken N. | Engineer / IT Axon, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about VisitUs Reception?** Easy sign in wit mobile app, multiple sign in options, I am OK evacuation tool **What do you dislike about VisitUs Reception?** Seems a little slow to process some times **Recommendations to others considering VisitUs Reception:** Give it a trial, the support is great and they are willing to fix issues if you find them **What problems is VisitUs Reception solving and how is that benefiting you?** Tracking who is in the building at any give time and evacuation safety check list. It works well and we have good lists now ## VisitUs Reception Discussions - [What is VisitUs Reception used for?](https://www.g2.com/discussions/what-is-visitus-reception-used-for) - [View VisitUs Reception pricing details and edition comparison](https://www.g2.com/products/visitus-reception/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A10%3A36+-0500&secure%5Bsession_id%5D=16d192a6-a3c3-4e33-b698-69a8b484467b&secure%5Btoken%5D=f68253a5981de3c4a6921af4a65882cef7447ab02d99922c09923b0e560b8bf1&format=llm_user) ## VisitUs Reception Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top VisitUs Reception Alternatives - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)