Virtual Service Operations is a U.S.-based hybrid cloud managed services company dedicated to delivering secure, scalable, and cost-effective IT solutions. Founded in 2017, VSO leverages a disciplined workforce, predominantly composed of U.S. military veterans, to provide end-to-end service management for hybrid and multi-cloud environments. Their mission is to make integrated data information systems accessible and affordable for organizations worldwide, ensuring clients can efficiently scale operations while maintaining high security and compliance standards. Key Features and Functionality: - Comprehensive Cloud Services: VSO offers design and architecture, development and operations support, migrations, deployments, and technical support, catering to sectors such as healthcare, manufacturing, government, non-profit, education, and financial services. - Veteran-Powered Workforce: By employing U.S. military veterans, VSO ensures a disciplined and reliable service delivery model, fostering continuous improvement and innovation across all levels of the company. - Managed Services: VSO's Virtual Service Quality Operations Division provides monitoring, identity and access management, patching, backup and recovery, virtualization management, and container management services, all aimed at optimizing IT infrastructure and reducing operational noise. - Security Design Services: VSO offers security design services that include multi-account organizational design, IAM design, data encryption requirements, and logging analysis to ensure robust security measures are integrated into clients' AWS environments. Primary Value and Solutions Provided: VSO addresses the challenges organizations face in managing complex hybrid and multi-cloud environments by offering expert service management and agile innovation. Their veteran-led approach ensures disciplined and reliable service delivery, allowing clients to focus on core business objectives while VSO handles the intricacies of IT infrastructure management. By integrating analytics and instrumentation, VSO accelerates customer time to value, providing peace of mind and the freedom to scale operations efficiently.