# Virtru Email Encryption Reviews
**Vendor:** Virtru  
**Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 408
## About Virtru Email Encryption
Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), intellectual property, and other regulated information. Seamlessly integrating with platforms like Gmail and Microsoft Outlook, Virtru empowers organizations to meet compliance requirements for HIPAA, GDPR, CJIS, CMMC 2.0, ITAR and other data privacy regulations, without disrupting existing workflows. Virtru provides full control over email content even after it’s been sent. Users can set expiration dates, revoke access, and track where emails are shared, ensuring total visibility and control over sensitive information. With granular access control and audit trails, Virtru simplifies data protection for enterprises and small businesses alike. Ideal for industries such as healthcare, financial services, government, and education, Virtru empowers your teams to confidently share sensitive information without sacrificing security.



## Virtru Email Encryption Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Virtru Email Encryption, making secure document sharing simple for everyone. (73 reviews)
- Users value the **strong security** of Virtru Email Encryption, ensuring only intended recipients can access sensitive emails. (70 reviews)
- Users love the **ease of use** in Virtru Email Encryption, finding setup and operation straightforward and efficient. (61 reviews)
- Users appreciate the **ease of use** of Virtru Email Encryption, simplifying the process of sending secure communications. (53 reviews)
- Users appreciate the **secure communication** offered by Virtru, ensuring confidential information is shared safely and easily. (40 reviews)
- Data Protection (39 reviews)
- Easy Setup (34 reviews)
- Setup Ease (33 reviews)
- Users value the **strong protection of sensitive information** with Virtru&#39;s end-to-end encryption, ensuring privacy and security. (31 reviews)
- Encryption Security (28 reviews)

**What users dislike:**

- Users face **email issues** with Virtru, struggling to send and receive encrypted emails effectively, especially with certain institutions. (47 reviews)
- Users face **email encryption issues** when recipients struggle to open messages, causing frustration and resending delays. (37 reviews)
- Users face **access issues** , struggling to open emails, especially those unfamiliar with the Virtru platform. (26 reviews)
- Users face **encryption issues** that result in delivery failures and complicate communication with vendors. (23 reviews)
- Users experience **access limitations** with Virtru, as some recipients struggle to open encrypted emails effectively. (16 reviews)
- Login Issues (12 reviews)
- Not User-Friendly (11 reviews)
- Opening Issues (11 reviews)
- User Accessibility (11 reviews)
- Attachment Issues (10 reviews)

## Virtru Email Encryption Reviews
  ### 1. Super Easy to Use and a Hit with Our Office

**Rating:** 4.0/5.0 stars

**Reviewed by:** Makayla S. | Reception, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Virtru Email Encryption?**

It’s super easy to use, and so far everyone in our office has really enjoyed it.

**What do you dislike about Virtru Email Encryption?**

My main dislike is that we had to adjust the settings so we wouldn’t have issues opening it in Office emails, but that’s a small thing compared with everything else we dealt with before.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It’s solving the issue of patients not being able to open our emails. With our other system, our emails were going to spam, so patients weren’t receiving them properly.

  ### 2. Reliable Encryption with Room for Mobile Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juliette S. | Family Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

I like that Virtru Email Encryption is easy to use and reliable with not many errors. It's great that I can manage it both as an individual and as part of a team. I find the initial setup overall easy, clear to understand, and quick to process. Also, it ensures that private information remains secure and confidential, supporting the company to stay in compliance.

**What do you dislike about Virtru Email Encryption?**

At times Virtru Email Encryption has had malfunctions with accessibility via mobile app, which has caused a disruption in use when not in the office or during remote work. Another issue is the difficulty for outside company individuals when emails must be exchanged outside the scope of our company during collaborations. It would be helpful to make that process smoother and easier for others to interact with Virtru.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption ensures private information is secure and confidential, keeping the company in compliance.

  ### 3. Virtru Makes Secure Email Sharing Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Virtru Email Encryption?**

Ease of use is the biggest plus! Virtru fits directly into our existing email workflow and makes secure sharing straightforward without adding complexity.

**What do you dislike about Virtru Email Encryption?**

At times, the user experience on the recipient side can be a bit clunky, especially for external users who aren’t familiar with Virtru. It can add a few extra steps for them to access messages, which occasionally slows things down.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps us securely share sensitive information, especially in a healthcare context where patient data needs to be protected. It allows us to send encrypted emails and attachments without relying on more complex tools, which makes it easier to stay compliant while keeping communication efficient.

  ### 4. Secure, User-Friendly Email Encryption with Minor Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Irma F.

**Reviewed Date:** December 29, 2025

**What do you like best about Virtru Email Encryption?**

I like Virtru Email Encryption for its ease of use, particularly with email integration and strong access controls. The email integration is especially valuable because it enables user-friendly encryption, which aligns with our need to become CMMC compliant. The strong access controls allow us to enforce least-privilege access and maintain control over sensitive information. The initial setup was also easy to implement with minimal technical challenges.

**What do you dislike about Virtru Email Encryption?**

There is a small learning curve for new users and additional reporting. While the tool itself is straightforward, a couple of employees need additional guidance on when to apply encryption and how to manage access control properly.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption protects sensitive communications, reducing data exposure risk. It provides strong access controls and user-friendly email integration, helping us maintain control over our sensitive information.

  ### 5. Effortless Encryption with Simple Toggle Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I like that it's usually as simple as toggling encryption on and off. It's extremely easy, so we use it all the time.

**What do you dislike about Virtru Email Encryption?**

It can be a bit frustrating when it has an update, and then you have to uninstall it and reinstall it for it to work again. It would be nice if that wasn't necessary.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We are constantly sending legal documents with sensitive information, so it's nice to not have to go to a completely different system to send a secure email. It's a lot having to go back and forth dozens of times a day. And when people want to send us sensitive information and don't think about security, we are able to help them out by sending them an encrypted email and have them send a secure email back.

  ### 6. Effortless Email Encryption with Seamless Gmail Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Britteny S. | Director of People Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Virtru Email Encryption?**

I really value the protection Virtru Email Encryption provides, safeguarding my employees and department by enabling us to send and receive encrypted messages efficiently. It's incredibly convenient to have it seamlessly integrate into my Gmail, making the activation and utilization of encryption easy and intuitive whenever needed. The plug-in is particularly beneficial as it serves as a handy reminder to assess when encryption is necessary, aided by an easy switch and helpful push notifications that prompt me to decide if the information should be encrypted. Additionally, I found the initial setup straightforward and simple, requiring just a basic installation and easy dissemination for others to implement, ensuring swift deployment across our team.

**What do you dislike about Virtru Email Encryption?**

N/A

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to protect my employees and department by sending and receiving encrypted messages easily, integrating well with Gmail for quick activation and reminders.

  ### 7. Effortless Security, BUT Email Confusion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth L.

**Reviewed Date:** January 29, 2026

**What do you like best about Virtru Email Encryption?**

I use Virtru Email Encryption for work and it helps keep our data and our patients' data safe and secure. It's easy and fast to use, and I find the authentication process simple. Setting it up was easy and simple too.

**What do you dislike about Virtru Email Encryption?**

The way the messages come in to me from an outside agency, it comes in the wrong order. I'll get 3 emails in the same chain about 3 different cases. It makes it very confusing when I only want emails in a chain from 1 case I'm working on.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption keeps our data and patients' data safe and secure. It's easy and fast to use, with simple authentication.

  ### 8. Effortless Security for Sensitive Emails

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kirsten A.

**Reviewed Date:** October 31, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate the simplicity of setting up Virtru Email Encryption with my email. I found it straightforward and encountered no challenges. I love how reliable it is for securing email attachments, which is crucial for my work with hospitals and health systems. Ensuring files are secure is vital, and Virtru allows me to send files safely without worrying about being flagged by firewalls due to file size. Additionally, I find the integration with Gmail to be seamless, as it’s easy to use and allows me to select when to use it. The security it provides for sending emails is indispensable, making my workflow more efficient. The ease of use and reliable functionality are reasons I would consider purchasing Virtru Email Encryption again. My positive experiences with it are further reflected in my high likelihood of recommending it to others, giving it a rating of 9 out of 10.

**What do you dislike about Virtru Email Encryption?**

no issues

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to secure email attachments with hospitals, ensuring safe file delivery without firewall issues. It's easy to set up, reliable, and seamlessly integrates with Gmail, enhancing my workflow and productivity.

  ### 9. Secure Emailing with Minor Mobile Hurdle

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Virtru Email Encryption?**

I feel like Virtru Email Encryption keeps sensitive information safe. The initial setup was pretty easy.

**What do you dislike about Virtru Email Encryption?**

Sometimes, especially after a reboot, I have to activate the app again. I wish it were easier to open from my phone. There are several steps to opening an email from my phone. It's the same email, but it's not worth the effort, so I just wait until I'm on my laptop to open Virtru protected emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to send sensitive emails securely. It keeps sensitive information safe.

  ### 10. Effortless Encryption, Secure and User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Analia Q. | Biller, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

My favorite thing about Virtru Email Encryption is how easy it is to use, really, that's the best part. It was very easy to set up, just like adding an extension to my browser, which was great. I also appreciate that it ensures only the people we send an encrypted email to can access it; it's nice versus the other solutions where forwarded messages could be accessed by anyone.

**What do you dislike about Virtru Email Encryption?**

Sometimes I have problems if I use a different browser or I have to switch computers. I wish it was a little easy to integrate it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to easily send emails with personal or client information securely, ensuring only intended recipients can access it.

  ### 11. 100% RECOMMEND

**Rating:** 5.0/5.0 stars

**Reviewed by:** MICHELLE H. | ASSISTANT ADMINISTRATOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Virtru Email Encryption?**

WE RECENTLY STARTED USING VIRTRU. THE PROCESS WAS VERY USER FRIENDLY!

**What do you dislike about Virtru Email Encryption?**

EMAIL ENCRYPTION IS VERY EASY TO USE. HIGHLY RECOMMEND.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

SECURE EMAILS IS A MUST FOR OUR FUND OFFICE.

  ### 12. Always been safe and secure!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frisco M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Virtru has always helped us as a practice keep our patient's records safe and secure. As we send over any records, the detailed instructions given to patients to access there records help them feel at ease anytime we send anything over email. We use it very frequently as we do tend to assist our patients with access there their dental records at any moment.

**What do you dislike about Virtru Email Encryption?**

We do get patients who call in needing some assistance on how to view files with encrypted but the customer support that is offered helps make things easy.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It makes sending any type of medical records via email safe and secure for both the patient and us. Allowing us to follow HIPPA at all times.

  ### 13. Extremely Simple Interface with Excellent UI & UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit T. | Head of Regional Implementations, Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2026

**What do you like best about Virtru Email Encryption?**

Extremely simple interface. Excellent UI & UX

**What do you dislike about Virtru Email Encryption?**

There should be a demo on how the encryption works and what the receiver should expect so that the sender can accordingly inform the receiver to expect an email with the subject line and from email id

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I'm able to send and receive large documents which would not have been possible over email

  ### 14. Email Encryption successes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Virtru Email Encryption?**

I love the confidentiality Virtru provides.  I am a SpEd Secretary and constantly need to communicate confidential material to other teachers, school district employees,  and parents.   Virtru can be trusted and it is very easy to install and use with confidence. It's a great service to use when it comes to safeguarding students sensitive data.  I feel good that there is a system I can trust and is easy to use to share this data.  I hate to think about being the reason sensitive data getting into the wrong hands.  Thanks to Virtru I don't have to worry.

**What do you dislike about Virtru Email Encryption?**

The thing I  dislike about Virtru  is getting pushback from teachers that opening a  Virtru encrypted email is difficult.  In the majority of these situations teachers have not taken the 5 minutes to learn the system.  It literally takes only a few minutes to learn Virtru and only a few extra seconds to open a secure email. 
  The other problem I have run into is with sending large attachments/data,  it sometimes takes a  more time to send.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I feel safe using Virtru.  I send sensitive data multiple times daily through emails.  I would hate for that data to get into the wrong hands. Virtru gives me the added security and peace of mind that this will never happen.

  ### 15. Effortless and Secure Document Sharing for HIPAA Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lexi M. | Credentailing and Records Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I find it very effective for sharing secure documents while ensuring compliance with HIPAA guidelines. It makes the process straightforward and reliable.

**What do you dislike about Virtru Email Encryption?**

Virtru occasionally removes the download from my Gmail account without warning, forcing me to log in to my Virtru account and attempt to download it again. This process is quite frustrating.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It allows me to send secure information that is HIPAA compliant to other offices.

  ### 16. Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaitlyn S. | scheduler, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Virtru Email Encryption?**

Virtu is very easy and straight foward to use. It is also easy for the recipient to decrypt.

**What do you dislike about Virtru Email Encryption?**

something I have been having an issue is vitru corrupting my network connection mid email, so I have to restart my email all over which is inconvenient. This never used to be a problem.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It makes it very easy to send encrypted emails to protect patient information.

  ### 17. Effortless Encryption, Perfect for Confidential Emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rileigh K.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I use Virtru Email Encryption to send medical information to patients, and it solves the confidentiality problem for me. What I like most about it is that it is easy to use. The initial setup was very easy, and I would definitely recommend it to a friend or colleague with a score of 10.

**What do you dislike about Virtru Email Encryption?**

I don't like that when you click it on, you can't change the email you're sending from. It would be better if you could change the sender's email without any issues.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to send medical information securely to patients, solving the problem of confidentiality.

  ### 18. Safety and Normalcy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I love knowing that my patients are safe when we send emails with PHI in them. A necessary step in the field, sending out referrals can be dangerous when sent unguarded. Virtru helps to keep my patient's information private. Just install the extension, and it's like a part of your every day without feeling like an extra step. I use Virtru with almost every email I have sent, daily. It is like second nature to me now, I don't even realize it's there! But I am still thrilled about how easy it is to use, and how hard it works to protect PHI.

**What do you dislike about Virtru Email Encryption?**

On occasion, Virtru does not translate well to other users, as some offices do not use it and have issues viewing the encrypted messages.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

HIPAA compliance is a very important part of what we do, and Virtru is amazing at keeping private information safe.

  ### 19. Enhanced Privacy, But Needs Better Delivery

**Rating:** 3.0/5.0 stars

**Reviewed by:** Dayle B. | Psychotherapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Virtru Email Encryption?**

I like that with Virtru Email Encryption, only the intended receiver has access to the emails, which makes the communication more secure. The inclusion of a BAA (Business Associate Agreement) also adds an extra layer of security, addressing privacy concerns effectively.

**What do you dislike about Virtru Email Encryption?**

Sometimes clients are not familiar and don't know how to access Virtru Email Encryption. Most often, it initially goes to spam, and they don't see it. Also, very expensive

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption for business correspondence that requires HIPAA compliance, ensuring privacy and security. Only the receiver has access, making it more secure.

  ### 20. Effortless HIPAA Compliance and User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elaine B. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Virtru Email Encryption?**

Confidence that our HIPAA requirements are met as our communications are confidential. It's easy to use and understand for my staff. 
Customer support has been good.

**What do you dislike about Virtru Email Encryption?**

my staff often have to re-activate the Virtru on their email and I'm not sure why- then they always call the office admin staff to walk them through it

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

HIPAA compliance

  ### 21. Virtru: An Innovation for Information Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruel M. | L2 Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Having Virtru email encryption can provide peace of mind, as it ensures that sensitive information is transmitted with the utmost security.

**What do you dislike about Virtru Email Encryption?**

I'm encountering some difficulty accessing necessary information due to security password requirements. It would be helpful if we could streamline this process.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I find Virtru Email Encryption very beneficial. It effectively addresses the challenges of insecure email and sensitive data sharing by offering end-to-end encryption and granular data controls. This helps mitigate vulnerabilities from common threats such as data breaches, regulatory violations, and accidental human error. As a user, I particularly appreciate its ability to secure the significant amount of patient information I handle.

  ### 22. User-Friendly and Secure Communication Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amber H. | Targeted Case Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

On the provider side, it is very user friendly and I feel it is a safe way to communicate sensitive information.

**What do you dislike about Virtru Email Encryption?**

Others seem to have a difficult time opening emails when they are unfamiliar with the platform.  People who haven't been able to open the emails have been from government agencies such as Kansas Legal Services, hospitals and payroll services.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We are only able to send and receive emails that are sent securely for the protection of our individuals in service.  This also allows us to be in compliance with state laws and regulations.

  ### 23. Robust Email Security and Easy Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carla A.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I find Virtru Email Encryption to be a great tool. I like its protection capabilities, especially when it comes to making sure our email account is safe from hackers and avoiding scammers. I value the feature that lets me send emails with protection and encrypt email attachments. The initial setup was very easy, making the process smooth. I also use it with Salesforce, which integrates well.

**What do you dislike about Virtru Email Encryption?**

none

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to keep our email account safe from hackers and avoid scammers. I like its protection feature for sending encrypted emails with attachments.

  ### 24. Effortless and Secure Encrypted Email Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex J. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Virtru Email Encryption?**

It makes sending encrypted emails extremely easy, and I feel confident sending private information through emails with Virtru.

**What do you dislike about Virtru Email Encryption?**

Quite often, the extension will not work and needs to be reinstalled.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

They allow us to send emails containing private client information securely. I don't want anyone outside the intended recipient to access the information that Virtru helps protect.

  ### 25. Seamless Email Encryption with Excellent Admin Control

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Virtru Email Encryption?**

It grants us admins complete control over emails sent. The Support team is very prompt in their response time. We use it almost every day to encrypt our data-sensitive emails. It is easily implemented as it is integrated within our Gmail inbox itself—other features of Virtru, like recalling the email, restricting the email forwarding, are amazing

**What do you dislike about Virtru Email Encryption?**

I don't think there is anything least or not helpful about Virtru. It does pretty much everything it is meant for

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Being a data-centred company, it is helping us maintain our data security and manage any human errors in a surprisingly easy manner

  ### 26. Amazing and effortless!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa M. | Certified Case Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I love the ease of using Virtu!! Whether tech savy or not it is easy to use for everyone

**What do you dislike about Virtru Email Encryption?**

The only thing I have found that can be improved is to be able to view your own attachments when the recipient replies to the crypted message. It would be nice with the amount of documents I send to be able to view the attachments on the reply email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtu is allowing me to send encrypted messages the comply with HIPPA regulations for work. This is essential for me working remote as a case manager.

  ### 27. Frustrating Reliability Issues Overshadow Email Security

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Virtru’s email encryption is valuable, and the integration with my email platform is straightforward when it works. Protecting sensitive communication is a key benefit.

**What do you dislike about Virtru Email Encryption?**

The service frequently disconnects from my account without notice, causing emails to send blank and recipients to be unable to open them. I must repeatedly uninstall, reinstall, and reconnect the service, which is disruptive. These reliability issues make it difficult to trust Virtru for professional use.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption is designed to protect sensitive information by encrypting emails and attachments, ensuring only intended recipients can access the content. This is highly beneficial for maintaining professional and secure communication. However, in my experience, frequent disconnections from my account and occasional blank emails reduce its reliability, which limits my ability to fully trust it for consistent secure messaging.

  ### 28. Effortless Email Encryption with One-Click

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret L.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I like the one-click toggle button feature of Virtru Email Encryption. It's extremely easy to set up the software, which I appreciate. I also value how well it integrates with Gmail. Overall, it works perfectly for sending lab orders and PHI to patients, ensuring privacy.

**What do you dislike about Virtru Email Encryption?**

Perfect product

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption for sending lab orders and PHI to patients, ensuring privacy for PHI.

  ### 29. Seamless Email Encryption with Google Workspace Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dameion B. | Dir of Info Sec and Chief Information Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Virtru Email Encryption?**

I like the ability to revoke encrypted emails, which is really handy. The integration with Google Workspace works well for us. The initial setup was pretty good and fast.

**What do you dislike about Virtru Email Encryption?**

N/a

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption keeps us compliant with regulated research and information regulations for the university.

  ### 30. Effortless Adoption and Reliable HIPAA Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin E. | Care Manager Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I find Virtru Email Encryption very easy to use because it's right there, and I don't have to think about it not working. I haven't had any customers complain about issues with being able to open emails. I also love the ability to add a personal greeting before the encryption. The initial setup was incredibly easy.

**What do you dislike about Virtru Email Encryption?**

I haven’t had any issues with Virtru.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to protect PHI for HIPAA regulations and streamline communication with providers.

  ### 31. Exceptional Support and User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Virtru Email Encryption?**

The interface is easy to use, and the customer service, along with the customer experience managers, are excellent.

**What do you dislike about Virtru Email Encryption?**

There really aren’t many downsides to this product. We have experienced a few glitches or minor issues, but each time, their customer support team has resolved or addressed them quickly.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru assists us in securing emails and files, especially when we are working with third parties or managing data that GFS classifies as sensitive.

  ### 32. Email encryption without the hassle.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allan E. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2025

**What do you like best about Virtru Email Encryption?**

On the admin side, it is cloud hosted and easily to implement and manage. On the user side its as simple as adding a Chrome extension and then sliding a toggle on an individual email. This allows users to send things in email that would otherwise require more cumbersome methods, so they love it. They also have great customer support when we have questions. The integration with Google Workplace is easy and doesn't require maintenance.

**What do you dislike about Virtru Email Encryption?**

It often has false positives detecting DLP and suggesting I encrypt those messages. I just say no and move on.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It allowed us to replace on on-prem solution that was becoming cumbersome to manage in order to provide email encryption and encrypted attachment transfer for our users.

  ### 33. Does not work with Office 365 Outlook email.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Tammy G. | Admin. Assist., Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Virtru Email Encryption?**

It's great when it works.
It does not work with Office 365.

**What do you dislike about Virtru Email Encryption?**

I do not like that I am unable to use with Office 365 Outlook mail.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Currently it is not helping solve encrypted e-mails with client information.

**Official Response from Amanda Lynn:**

> Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve faced with our email product, and we understand how frustrating an inconsistent experience can be. Your data security is our top priority, and we’re committed to ensuring our product meets your expectations.

We’d greatly appreciate the opportunity to resolve this issue for you. Please reach out to us directly at amanda.lynn@virtru.com or visit our support center (https://support.virtru.com/hc/en-us/requests/new) and our team will work diligently to address your concerns and improve your experience.

  ### 34. Great for protecting sensitive data!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela B. | Solutions Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I really like that you can put an introduction. This allows for notifying the receiver that the email is encrypted and why it is encrypted.

**What do you dislike about Virtru Email Encryption?**

Sometimes, receivers have complications accessing emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Protecting sensitive information.

  ### 35. Great product for secure sharing and email exchange

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | IT Director/CISO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Virtru solved our problem to secure email exchange and file sharing requiring FedRAMP level of protection. It integrates easily with other tools like Outlook or Entra ID authentication. It is simple to implement and use and the support is great to help.

**What do you dislike about Virtru Email Encryption?**

It does require a manual sign out when traveling abroad to stop the connection and doesn't have a way to geo-fence IPs at the moment. The product is constantly evolving and fixing the few missing features that we observed so far.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru allows us to securely exchange with our customers when working on project requiring FedRAMP level of protection while not having to worry about the burden of hosting such a solution ourselves.

  ### 36. Secure & Easy Email Encryption Integrated with Gmail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad C.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I like that Virtru Email Encryption is built into Google and Gmail, making it easy to use. The initial setup was also easy and quick.

**What do you dislike about Virtru Email Encryption?**

There are troubles with second parties, third parties opening the mail sometimes and, occasionally, we get signed out for unknown reasons and can struggle to sign back in at times.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption keeps our emails confidential and HIPAA compliant.

  ### 37. Ease of Use That’s Truly Self-Explanatory

**Rating:** 5.0/5.0 stars

**Reviewed by:** Korin H. | IT Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Virtru Email Encryption?**

Great user-friendly installation and self-explanatory setup.

**What do you dislike about Virtru Email Encryption?**

If I don't use it for a while, I have to re-activate it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption has been extremely beneficial when corresponding with clients about PHI and when sending them credentials. I know the email will be secure.

  ### 38. Effortless Encryption, Seamless Email Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie T.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate that Virtru Email Encryption is easy and convenient to use. I really like that it comes on automatically with my email, which makes sending encrypted documents electronically a breeze.

**What do you dislike about Virtru Email Encryption?**

Some families have issues opening it because it makes them put in a password.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption to easily and securely send legal documentation electronically, especially for confidential IEP/504 plans.

  ### 39. Effortless Email Encryption with Seamless Google Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle C.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I like that Virtru Email Encryption is easy to use and integrates well with Google. It also solves the issue of HIPAA security for me. The initial setup was very easy, and it works perfectly for my needs without any complaints.

**What do you dislike about Virtru Email Encryption?**

It will occasionally disconnect.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption for sending private messages with PHI securely, ensuring HIPAA compliance.

  ### 40. User-Friendly and Secure, Minor Timeout Issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claudia K. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Virtru Email Encryption?**

I like how user-friendly Virtru Email Encryption is, and I found the initial setup to be easy.

**What do you dislike about Virtru Email Encryption?**

I don't think it should time out.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption helps with HIPAA and data protection.

  ### 41. Strong Security, But Occasional Sending Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about Virtru Email Encryption?**

It secures the message so people cannot just access it easily .

**What do you dislike about Virtru Email Encryption?**

Sometimes Virtru doesn't always send the message after encryption.  So I have to redo all the steps until it does.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It makes it easy to send electronic mail in a safe way.

  ### 42. Great Privacy Features, But Lacks Email Scheduling

**Rating:** 2.5/5.0 stars

**Reviewed by:** Santana  C. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate that Virtru provides privacy when I need to email sensitive information.

**What do you dislike about Virtru Email Encryption?**

I am disappointed that there is no option to schedule an email with private information for a specific time and future date.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru email is beneficial to me because it allows me to remain compliant when handling sensitive information.

  ### 43. Excellent and Easy to Use Email Encryption

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elissa B. | Patient Access Rep, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

That it is very easy to operative and access the protected email.

**What do you dislike about Virtru Email Encryption?**

May need a little more detailed instructions on how to access the email due to have had many people not understand it and will not open the email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Working on making the process of accessing the encrypted email easier for the receiver.

  ### 44. Works Well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber P. | Care Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Virtru Email Encryption?**

I like how easy it is to use by simply clicking a button and your email is encrypted.

**What do you dislike about Virtru Email Encryption?**

Older people have a hard time opening encrypted emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I send health information to patient's and I do not have to worry about their information being easily accessible. With Encryption their info is protected.

  ### 45. Virtru Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob D. | IT Systems Analysis II, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I find it easy; it's easy to navigate and use. Our users find it easy to report phishing emails, and we can easily navigate the dashboard

**What do you dislike about Virtru Email Encryption?**

I don't have any complaints. Everything seems fine

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It's helping us secure and report emails. We use it for encrypting emails and also for reporting

  ### 46. Reliable and Secure Email Encryption

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ayanna F. | Care Coach  and Certified Ophthalmic Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

The setup was straightforward, and the interface is user-friendly. It gives me peace of mind knowing that my communications are fully protected.

**What do you dislike about Virtru Email Encryption?**

For individual users or medical teams, it can be confusing for patients to understand how to use the encryption service.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Data breaches and compliance with privacy & regulatory requirements.

  ### 47. Efficient and simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I like using Virtru because I feel like it is an efficient and easy system to use. You just need to tap the slider over to activate it, which is very simple. Also it's easy to tell when it's activated because of the color change which I think is very helpful.

**What do you dislike about Virtru Email Encryption?**

The main thing I dislike about Virtru, is that sometimes the color will show its on but it's not actually on.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It is helping with protecting client-sensitive data.

  ### 48. Reliable for Email Encryption Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah W.

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate how Virtru Email Encryption ensures my emails are sent with encryption, which is crucial for maintaining security in my communications at work. The setup process was straightforward, which made it easy to start using the service seamlessly.

**What do you dislike about Virtru Email Encryption?**

I don't like that Virtru Email Encryption doesn't log me out automatically, which might require me to use Virtru just to look at my own email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru to send encrypted emails as part of my job, although it doesn't solve specific problems for me.

  ### 49. Encrypt emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney H. | Project Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Virtru Email Encryption?**

The most helpful part about Virtru email encryption is that it's automatic. I dont have to constantly toggle it on.

**What do you dislike about Virtru Email Encryption?**

Sometimes I will have to turn the extension back on to get virtru activated again.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps me keep clients names and information confidential.

  ### 50. Provides True Peace of Mind

**Rating:** 4.5/5.0 stars

**Reviewed by:** Judy  P. | Practice Manager/Adminustrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

peace of mind in sending medical information

**What do you dislike about Virtru Email Encryption?**

I would like to be able to talk  to someone easily on the phone when i have a simple issue

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

i can send patient info securely


## Virtru Email Encryption Discussions
  - [How do I improve the performance of the application?](https://www.g2.com/discussions/49765-how-do-i-improve-the-performance-of-the-application) - 1 comment, 1 upvote
  - [What is Virtru?](https://www.g2.com/discussions/what-is-virtru) - 6 comments
  - [What is Virtru email?](https://www.g2.com/discussions/what-is-virtru-email) - 1 comment
  - [How much does Virtru cost?](https://www.g2.com/discussions/how-much-does-virtru-cost) - 1 comment
  - [Is Virtru secure?](https://www.g2.com/discussions/is-virtru-secure) - 1 comment

- [View Virtru Email Encryption pricing details and edition comparison](https://www.g2.com/products/virtru-email-encryption/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+16%3A44%3A16+-0500&secure%5Bsession_id%5D=d81fa418-841f-4675-b396-a31ed48a7f95&secure%5Btoken%5D=73b4d8f978325098bcffc3fa3d65b6e4820c7c38de617e26447983a9b8f4d400&format=llm_user)
## Virtru Email Encryption Integrations
  - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [MS Outlook Help Email Backup Software](https://www.g2.com/products/ms-outlook-help-email-backup-software/reviews)

## Virtru Email Encryption Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Data Protection**
- Sensitive Data Discovery
- Structured and Unstructured Data
- Encryption
- Persistent Protection
- Data Governance and Access Management
- Audit and Reporting

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Administration**
- Compliance
- Email Clients
- Role-Based Rules

**Functionality**
- Anti-Spam
- Anti-Phishing
- Filtering Functionality
- Outbound Email Monitoring
- Archiving
- Reporting
- On-prem deployment

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Encryption**
- Email Encryption
- File Transfer Encryption
- Data Encryption
- Document Encryption

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Compliance**
- DLP Configuration

**Availability**
- Regional Support
- Scalability

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Detection**
- Activity Monitoring

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Access Controls
- Digital Signatures
- Certificate Authorities

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Compliance**
- Authentication
- Access Management

**Administration**
- Database Management
- Backup
- API / integrations

**Administration**
- Auditing
- Data Discovery
- Access Control

**Usability**
- Cross-Platforms

**Administration**
- Auditing
- Compliance
- Management Console

**Protection**
- Targeted Attack Prevention
- Policy Enforcement

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Identity**
- SSO
- Governance
- User Analytics

**Management**
- Backup
- Recovery
- File Management

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- APIs and SDKs
- Email Client Integration
- Automation

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

## Top Virtru Email Encryption Alternatives
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (563 reviews)
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (572 reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,137 reviews)

