Top 10 ProFM Alternatives & Competitors

Top 10 Alternatives to ProFM Recently Reviewed By G2 Community

#1

MightyCall
By MightyCall
(250)4.5 out of 5
Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.
Categories in common with ProFM:
• Other Customer Service
Try for free
See all MightyCall reviews
#2

CDR Call Reporting for Cisco
By Variphy
(45)4.9 out of 5
Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
Categories in common with ProFM:
• Other Customer Service
See all CDR Call Reporting for Cisco reviews
#3

VideoPeel
By VideoPeel
(28)4.6 out of 5
VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes.
Categories in common with ProFM:
• Other Customer Service
See all VideoPeel reviews
#4

Kommunicate
By Kommunicate
(21)4.8 out of 5
Kommunicate is a modern customer communication software for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems.
Categories in common with ProFM:
• Other Customer Service
See all Kommunicate reviews
#5

YouMail
By YouMail
(19)3.1 out of 5
YouMail is the fast, fun way to handle missed calls.
Categories in common with ProFM:
• Other Customer Service
See all YouMail reviews
#6

Headway for Business
By Headwayapp
(15)3.5 out of 5
Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best ways to self-development is non-fiction books. But, finishing one book takes time. So, Headway offers 15-minute non-fiction book summaries in different formats. We let people read more and learn faster. Headway for Business offers: - 1,500 non-fiction book summaries in different formats for quick information consumption and speed self-growth; - individual self-growth plans for quick career progression; - guidelines and content plan for engaging employees to read and learn more; - team performance analytics; - a tool to save L&D managers time, as Headway will cover part of the learning process; - personal manager to build the best service for each client.
Categories in common with ProFM:
• Other Customer Service
See all Headway for Business reviews
#7

Dialer360
By Dialer360
(15)4.4 out of 5
Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.
Categories in common with ProFM:
• Other Customer Service
See all Dialer360 reviews
#8

Verizon Voice Call Back
By Verizon Enterprise
(14)4.4 out of 5
Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.
Categories in common with ProFM:
• Other Customer Service
See all Verizon Voice Call Back reviews
#9

Avaya IP Office
By Avaya
(11)4.5 out of 5
Avaya IP Office Platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device.
Categories in common with ProFM:
• Other Customer Service
See all Avaya IP Office reviews
#10

Quovim
By Inoria (formerly Quovim C3)
(10)4.6 out of 5
Give your contact center agents the tools they need to work efficiently, so that they’re focused on improving the customer experience
Categories in common with ProFM:
• Other Customer Service
See all Quovim reviews