Verified User in Biotechnology
UB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"My Experience in Viedoc"
4.5/5
What do you like best about Viedoc?

What I like most about Viedoc is its user-friendly design, rapid study-build capabilities, and continuous product enhancements. Recent additions such as improved patient-reported outcome support, better document-sharing features, and its integrated eClinical suite help make study management more efficient and streamlined. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Viedoc is a robust and easy-to-use platform, but I would like to see more advanced reporting and visualization options, increased AI-driven automation, and broader integration capabilities with external systems. Enhancements in customizable dashboards and centralized monitoring features could further improve efficiency for study teams. Review collected by and hosted on G2.com.

HA
Haritha A.
Program lead- Clinical
Mid-Market (51-1000 emp.)
"UI, design and its functionality"
4.5/5
What do you like best about Viedoc?

I found that the UI is very colourful that makes people to work enthusiastic and it makes people engaged if they work for long time too. In case of designing I found it would be more easy then other EDC. While I am login as a user person also I found it is easy to track things. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

It would be great if we could implement few things. 1. For some cases, the SAE form needs to downloaded for wet signature in that case it would be better to get the SAE as PDF but without audits so it would be great if the PDF without audit also available in EDC.

2. For Default value, I know the data is editable and the value also populates but I feel if there is a chance the data is not to be edited except one in that case I feel to add an option to freeze the option other than that one. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Reliable, Transparent Platform for Streamlined Data Management and Submissions"
4.5/5
What do you like best about Viedoc?

I like the workflow that has been created as it makes the application more user friendly. Managing data is quite straight forward and it gives a very good transparency and is a reliable platform that supports our daily tasks and regulatory submissions. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Sometimes it could be difficult to navigate as the database seems little unfamiliar at the beginning and certain adjustments to workflow could create a little more in depth documentation. Review collected by and hosted on G2.com.

TS
Tharunkumar S.
Analyst - Clinical
Mid-Market (51-1000 emp.)
"Exceptionally Intuitive and User-Friendly Interface"
5/5
What do you like best about Viedoc?

The user interface is very intuitive, clean, and well-organized. Even individuals who have limited experience with computers or web applications can quickly become comfortable using it. It is really easy to create a study area with all the components and the edit check development area is really fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

When I leave the application unattended for a while, it automatically signs me out. Review collected by and hosted on G2.com.

SM
Sudhan M.
Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"As an experienced Data Manager and Fresher as Designer"
3.5/5
What do you like best about Viedoc?

The platform is extremely user-friendly and easy for beginners to learn, whether you are a designer or a data manager.

The metrics dashboard is particularly useful from a data manager's perspective, as it makes accessing key metrics straightforward. Additionally, the ability to create custom reports is another excellent feature that adds significant value.

The lab data integration also makes things easier. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The platform could be improved by adding a logline feature, similar to what other EDCs offer, as this is very helpful for designers, data managers, and site staff. Such a feature would also assist in designing the eCRF, especially for studies with complex requirements. Additionally, including more default reports would reduce the need for customized reports and save time. Currently, there is no clear indication when data has been updated unless we check the audit trails, which can be inconvenient. It would also benefit sponsors if more modules, such as tSDV and custom functions, could be incorporated. If we able to customise each roles and their restrictions that would be great. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Easy Form Creation, Fast Changes, and Responsive Support"
5/5
What do you like best about Viedoc?

The platform is intuitive and makes it easy to build forms and implement changes efficiently. Also when I run into difficulties, the customer support is responsive and helpful, often providing alternative solutions when my build is not feasible. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

One of Viedoc's limitation is that it does not provide a fully consolidated audit trail. Although all required audit information is available for export, it is distributed across multiple documents and areas of the platform rather than in one complete report.

Feedback from our Stats Programming team has shown that there are limitations with Viedoc data extract process. Review collected by and hosted on G2.com.

Lusine H.
LH
Lusine H.
Clinical Data Manager
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly EDC for Clinical Data Management"
4.5/5
What do you like best about Viedoc?

The interface is intuitive and easy to navigate. It makes data entry, review, and query management efficient, which saves time during daily clinical data management tasks. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Some advanced configurations and reporting options could be more flexible, and certain processes may require additional clicks compared to other systems. Review collected by and hosted on G2.com.

AN
Ankita N.
Data Team Lead
Enterprise (> 1000 emp.)
"An excellent EDC for all your early phase clinical trials"
5/5
What do you like best about Viedoc?

1. the interface- tech savy, easy to navigate

2. updates are relatively easy

3. Easy coding

4. Easy reports

5. Easy query raising

6. Support from the product management and design team Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

1. not able to close system queries without being answered Review collected by and hosted on G2.com.

VV
Valentas V.
Head of Data Management
Mid-Market (51-1000 emp.)
"Great system for small, mid-size studies"
5/5
What do you like best about Viedoc?

Functionality; variaty of different products (ePRO, eTMF, RTSM, etc) in one system; easy and fast deployment and testing of modifications made to eCRFs; easy setup of dynamic notifications. Great Alerts functionality (easy to configure alerts in case of updates of record in interest). Fast costumer support (usually replies within 30 minutes) Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Archival pdfs content could be improved (Queries history, SDV history is not visible) ; Size of text and fields could be reduced Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"User friendly - Regular improvements"
4/5
What do you like best about Viedoc?

The interface is intuitive and easy to use, making study setup quick and efficient. The predefined standard templates provided by Viedoc are very helpful, and the regular updates consistently bring useful new features.

Viedoc support is consistently responsive and pleasant to work with, whether the request is something simple like an account reset or much more technical with suggested alternatives, and even anticipation of potential challenges. This is a real strength of Viedoc, as it allows us in turn to be very responsive to our own clients. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The duplicate field/block function that can be time consuming when a lot of things had to be duplicated within a page (also applicable for the workflow) Review collected by and hosted on G2.com.

Response from Johannes Molin of Viedoc

Thanks for the great feedback! I'm happy to see that you are taking advantage of the study templates we provide! More and more customers want to use our ePRO, so great to see that you feel you can do more things with ours than with other systems!

Viedoc Logistics is still a relatively new application in our suite, so we really appreciate your feedback on this as well. It is really easy to use and is working well in many trials, but lacks the bells and whistles for the projects with more complex Logistics requirement. We will make sure to add more features in the future.

Kind regards

Johannes