# Vidyard Reviews **Vendor:** Vidyard **Category:** [Video CMS Software](https://www.g2.com/categories/video-cms) **Average Rating:** 4.5/5.0 **Total Reviews:** 831 ## About Vidyard Vidyard is an AI-powered video platform built for modern revenue teams to personalize buyer engagement at scale. It helps sales, marketing, and customer success teams create, automate, and deliver personalized video messages across the entire customer journey without adding manual work or headcount. In a world of crowded inboxes and declining response rates, Vidyard turns key revenue moments into meaningful, human interactions. From prospecting and meeting follow-ups to onboarding and renewals, teams use Vidyard to engage buyers more effectively, build trust faster, and keep deals moving forward. Unlike traditional video tools, Vidyard goes beyond recording. With automation, CRM-native workflows, and AI-generated video, teams can trigger personalized videos based on real buyer actions such as booking a meeting, downloading content, or reaching a deal stage. This ensures every touchpoint feels timely, relevant, and personal. Vidyard also makes it easy to get started with AI-powered video by creating your own AI Avatar for free. With a single recording, users can generate personalized, on-brand videos without needing to record every message manually. AI Avatars help revenue teams save time, stay consistent, and scale personalized video across prospecting, follow-ups, onboarding, and customer communications, while still delivering a human, face-to-face experience. Key capabilities include: • Video messaging and hosting: Record, host, and share personal video messages across email, LinkedIn, and the web, with secure playback and branded viewing experiences. • AI Avatars and personalized video: Create realistic, on-brand videos using your own AI Avatar, allowing you to record once and reuse personalized messages at scale. • Video Agent (AI automation): Automatically generate and send personalized videos in response to buyer actions across your CRM, sales engagement, or marketing automation tools. • Campaigns and bulk personalization: Launch proven video plays for prospecting, nurturing, onboarding, and renewals using dynamic variables. • Video analytics and buyer intent signals: Track views, engagement, and drop-off, with activity logged directly into your CRM to prioritize follow-up. • Native integrations: Connect seamlessly with HubSpot, Salesforce, Salesloft, Marketo, Zapier, and more. With Vidyard, revenue teams can: • Break through crowded inboxes with personalized video outreach that drives higher reply rates and more meetings booked • Prioritize high-intent buyers using real engagement data • Reduce no-shows and stalled deals with timely, automated follow-ups • Build trust and relationships with multiple stakeholders even without live meetings • Scale best-performing behavior across the entire team Vidyard is trusted by thousands of B2B revenue teams to turn video into a repeatable, measurable growth lever that helps sellers engage more buyers, close deals faster, and drive revenue more efficiently. ## Vidyard Pros & Cons **What users like:** - Users value the **ease of use** of Vidyard, enabling simple recording and sharing of personalized videos effortlessly. (59 reviews) - Users appreciate the **easy sharing** capabilities of Vidyard, enabling quick screen recordings and effective viewer tracking. (38 reviews) - Users appreciate the **easy video recording and sharing features** of Vidyard, enhancing engagement and clarity in communication. (29 reviews) - Users appreciate the **personalization options** in Vidyard, enhancing brand identity and tailoring content to their audience. (29 reviews) - Users love Vidyard for its **effortless and personal video communication** , enhancing connections with clients and prospects. (27 reviews) - Easy Recording (26 reviews) - Video Content (24 reviews) - Users love the **easy creation** of videos with Vidyard, enhancing engagement and simplifying communication. (20 reviews) - Integrations (18 reviews) - Video Creation (18 reviews) **What users dislike:** - Users find the **limited features** of Vidyard restrictive, especially concerning editing options and free user constraints. (19 reviews) - Users find the **limited editing options** frustrating, hindering their ability to create professional-quality videos. (16 reviews) - Users find the **limited options** in Vidyard's free version restrict their creative potential despite its overall effectiveness. (15 reviews) - Users face **video limitations** with Vidyard, hindering their ability to track viewer engagement effectively. (14 reviews) - Users find the **difficult editing** process on Vidyard detracts from their video creation experience and efficiency. (12 reviews) - Users express frustration over **limited customization** in Vidyard, particularly regarding editing tools and user role features. (12 reviews) - Inefficient Editing (10 reviews) - Limited Editing Options (9 reviews) - Limited Free Version (9 reviews) - Poor Video Quality (9 reviews) ## Vidyard Reviews ### 1. Vidyard is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Statistically people are more apt to open a video than skim over an email Vidyard i seasy to use and makes the video process smooth **What do you dislike about Vidyard?** I do not have any downsides to Vidyard, it truly is a game changer **What problems is Vidyard solving and how is that benefiting you?** communications ### 2. Authentic connections for sales professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** It allows me to create value, create deeper and better connections because it allows another way to connect by just not sending another email, or leaving just another voicemail. **What do you dislike about Vidyard?** Sometimes I just get frustrated at the editing tools, I wish I had some easier ways to create better cuts and splices and better invideo presentations. I would like to have better choices in how to do recordings especially when pip **What problems is Vidyard solving and how is that benefiting you?** Vidyard, has done something that has allowed me to change just how I interact with my clients. No longer is it just another email, or just another voicemail, I can send a quick Vidyard in just the same amount of time I would have spent doing the latter and get a higher chance of response. ### 3. Resourceful tool and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** It is easy to record and in a variety of different ways. It's a super helpful tool in my day to day tasks! **What do you dislike about Vidyard?** The navigation bar in the corner of the screen is sometimes in the way and I can't always move it or minimize it. **What problems is Vidyard solving and how is that benefiting you?** Saves me from having to hop on many calls a day to walk customers through simple tasks within our software tools. I am able to record helpful quick videos to shatre. **Official Response from Carlo Serapion:** > Hi there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding background blur for the camera-only option with our Product Team. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 4. Used this for executive video recordings **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler W. | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** How easy it is to have our executives record videos **What do you dislike about Vidyard?** The fact that all of the videos go into one shared folder **What problems is Vidyard solving and how is that benefiting you?** How to have our executives record videos remotely in a way that was easy and intuitive ### 5. Vital Platform for Sales Videos **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** Vidyard allows for easy organization in videos by folder and then lets users create custom playlist of videos selected from different folders right in Gmail or Chrome. **What do you dislike about Vidyard?** The editing capabilities are limited to trimming, which is useful, but not super powerful. Vidyard is not a substitute for a full-fledged video editor. **What problems is Vidyard solving and how is that benefiting you?** Vidyard helps us prioritize which leads to reach out to by sending alerts and integrating in our Salesforce instance. The amount (percentage) watched is crucial information and way. more telling than a simple "video view". ### 6. Get noticed in a prospect's inbox. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** In a world of too many SPAM and AI-created messages, Vidyard puts your email at the front of the line. You can show your face immediately; once the recipient clicks on the email, they see YOU! What a great product. I highly recommend it. **What do you dislike about Vidyard?** I really haven't found anything wrong to this point! **What problems is Vidyard solving and how is that benefiting you?** I feel like I can get in front of prospective clients quicker while being genuine in my ask. I am also able to insert Vidyard into my LinkedIn, email and HubSpot communications seamlessly. ### 7. Inside Sales Representative **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** The flexibility and ease of use The level of personal touch we can add to each touch point **What do you dislike about Vidyard?** Sometimes the UI is a bit troubling to navigate - moving videos between folders and storing **What problems is Vidyard solving and how is that benefiting you?** Personal touch point **Official Response from Jonathan Bautista:** > Hi there, thank you for leaving a rating and review. We’re glad that you were satisfied with using Vidyard and would love to hear some additional feedback on the navigation with the UI. Feel free to reach out to our team at support@vidyard.com, and we'll be more than happy to assist you promptly. ### 8. Sales and Partner Relationship Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Ease of Use, ability to have extention and easily share promotional videos. **What do you dislike about Vidyard?** I wish the videos looked updated when attached to an email and didn't have a hyper link. **What problems is Vidyard solving and how is that benefiting you?** Allows me to easily share our information etc. **Official Response from Jonathan Bautista:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 9. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Easy to make videos for prospects or share parts of a demo **What do you dislike about Vidyard?** I wished the notes part you could see while recording a video **What problems is Vidyard solving and how is that benefiting you?** It's helping reach prospects in a differnet way then just email and phone **Official Response from Jonathan Bautista:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 10. Easy to use and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Vidyard?** Ease of use is great when recording short demo videos. I can quickly use the google chrome extenstion to create short videos and recordings on the fly. A couple clicks and were off and recording. **What do you dislike about Vidyard?** I'm still relativlyily new to using the Vidyard platform, so far no issues or problems. I would like to ability to snip out section in the middle instead of just trimming the edges. When our cloud demo is running slow I would need an external video editing software to snip the middle loading stage. **What problems is Vidyard solving and how is that benefiting you?** The need to record demos and video clips on the fly to use for marketing and sales communications. This way I can make short clip focused on different use cases of our software. ### 11. Love the LinkedIn integration! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** I love being able to record a quick video and embed it into a LinkedIn InMail. **What do you dislike about Vidyard?** I am a newer user so there isn't anything I can think of right now. **What problems is Vidyard solving and how is that benefiting you?** Sending more personal first touch outreach. **Official Response from Carlo Serapion:** > Hi there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding background blur for the camera-only option with our Product Team. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 12. Sr. Customer Success Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** Vidyard makes it so easy to send videos to our clients! **What do you dislike about Vidyard?** It signs out on my browser and so I am required to re-sign in. **What problems is Vidyard solving and how is that benefiting you?** It makes it easy to explain something versus having a full meeting. **Official Response from Vincemell Timbol:** > Hey Jillian, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding signing in and out with our Product Team. If you are interested in unlocking more features, use code REVIEWS3PRO to get 3 months of Pro for free! ### 13. Fills in the gaps between calls & emails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** It empowers me to fill the gap in my sales cycles and get "face-time" with clients who are reluctant to give it. **What do you dislike about Vidyard?** I wish it was faster. It is a bit slow to upload. **What problems is Vidyard solving and how is that benefiting you?** Facetime with customers. **Official Response from Vincemell Timbol:** > Hey there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding improving the process speed for your videos with our Product Team. If you are interested in unlocking more features, use code REVIEWS3PRO to get 3 months of Pro for free! ### 14. You might not need the paid account, but you'll want it for sure **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Sr Manager of Opportunity Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vidyard?** The tech is very friendly and innovative. It's not just something to shoot a video of a face and/or screen, you can do so much more with that, especially when you open the door to using it as a prospecting tool. Adding calls to action with it makes it even more valuable. **What do you dislike about Vidyard?** In the past, I would have some unreliability issues, and sometimes it has a hard time detecting my microphone, it caused me headaches then, but today, this problem doesn't happen often for me. **What problems is Vidyard solving and how is that benefiting you?** Meetings with my team when I'm absent. Explainers and new process walkthroughs SEO video audits Prospecting call outs This has been a very big help across the board, not just in one area. ### 15. convenient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** I can upload any type of video and this tool integrates easily with gmail which makes everything much easier **What do you dislike about Vidyard?** Nothing that i can think of, everything make sense and works well everytime i've used it **What problems is Vidyard solving and how is that benefiting you?** it allows me to capture quick screen recordings to utilized for trainings or to send to clients to answer their questions which allows me to be more efficiant and not have to scheudle a 30 minute meeting. **Official Response from Vincemell Timbol:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 16. SDR using Vidyard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Personalizing outreach User friendly Rarely has glitches **What do you dislike about Vidyard?** I really don't have any complaints! Vidyard works great and efficiently **What problems is Vidyard solving and how is that benefiting you?** Needing to show customers videos / personalized outreach. Can't do this otherwise, at least not easily **Official Response from Jonathan Bautista:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 17. It's great for what it does. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** I like Vidyard. It has a lot of potential and makes it easier to communicate. **What do you dislike about Vidyard?** No notable dislikes come to mind at the moment. **What problems is Vidyard solving and how is that benefiting you?** Vidyard is making it easier to communicate with my team. **Official Response from Jonathan Bautista:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 18. Vidyard for Sales - Review **Rating:** 3.5/5.0 stars **Reviewed by:** Marissa W. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Vidyard?** It's easy to get information to prospects in way that's different from email. Having a visual to understand product software is extremely helpful and this allows you record and personalize your outreach. **What do you dislike about Vidyard?** It can be a bit tricky to navigate and know what screens are/are not being recorded. There was a moment when I opened up a different browser during my video and it ended up not being a part of it because it was off screen. **What problems is Vidyard solving and how is that benefiting you?** It's helping me effectively get information to my prospects in a personalized way. It's also great for internal training. The videos can be shared amongst our team. ### 19. videos and Rooms are providing me a unique way to communicate with customers-current and prospective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** Ease of us, free platform and level of support provided **What do you dislike about Vidyard?** I'm pleased overall and like what I've seen **What problems is Vidyard solving and how is that benefiting you?** Unique ways to communicate and stand out from the norm. more personalized sales approach **Official Response from Jonathan Bautista:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 20. Vidyard makes it easy to show and tell while being creative at the same time! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** The ability to re-record easily and the geolocation analytics delivered are interesting to see. **What do you dislike about Vidyard?** Editing videos can take a bit. But depends on the file size. **What problems is Vidyard solving and how is that benefiting you?** Sharing how-to's for our GTM strategy. **Official Response from Carlo Serapion:** > Hi there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding background blur for the camera-only option with our Product Team. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 21. Great video recording platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Danny G. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Vidyard?** Super easy to use and integrated with third-party software. **What do you dislike about Vidyard?** Not enough marketing analytics into video views and interactions. **What problems is Vidyard solving and how is that benefiting you?** Helping easily show video examples for clearer client communication and training. **Official Response from Jonathan Bautista:** > Hey Danny, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 22. My favorite for emails **Rating:** 5.0/5.0 stars **Reviewed by:** Darby Q. | Senior Product Marketing Manager, AI, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vidyard?** I love the ability to easily create videos from the webcam & from a screenrecording. It makes it easier to send out instructions via email (versus typing up a huge string of text) and is also a great way to introduce yourself for a more personalized approach. **What do you dislike about Vidyard?** I used to love having my thumbnail be a gif and it's now harder to do that from the extension. It's still possible on the website, but I would use the ability to have the moving thumbnail a lot more if I could do it directly from Gmail/Salesloft. **What problems is Vidyard solving and how is that benefiting you?** Vidyard saves me a ton of time by allowing me to easily record video explanations instead of trying to type our complicated instructions. This is helpful internally as well as when communicating with our customers. ### 23. Great tool for sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Customer success manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** I love how easy it is to use and share. As an org we've had great feedback from customers when it comes to vidyards. It makes outreach more personalized and valuable. **What do you dislike about Vidyard?** It would be great to be able to add captions and "drawings" on the video to point out certain things **What problems is Vidyard solving and how is that benefiting you?** It's helping me share a video of prospect's websites which allows me to point out how my company can help solve some of the issues I see. ### 24. Vidyard is a great way to show tech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** I can create short videos that provide a practical use for my clients or potential clients about our tools. They do not need to be complete demos. Still, maybe something specific to a security topic or the ability to do something in our tool that might be a complex workflow and documentation does not show as well as a video. **What do you dislike about Vidyard?** I have found nothing I disliked or not valuable for the tool; I can track statistics and get feedback on videos I create. **What problems is Vidyard solving and how is that benefiting you?** It helps me to provide valuable content to my clients or potential clients about solutions my company's tools can provide to them. This resonates with users better than just reading documentation. ### 25. MK Vidyard Review **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Senior Business Development Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** Customizable ; relevant video summary OR targeted "commercial" of services for potential customers. CTA at end of video to schedule time / demo slots / next steps with all invested parties **What do you dislike about Vidyard?** Minimal issues with Vidyard. Minor complaint is not being able to record on a PDFpage **What problems is Vidyard solving and how is that benefiting you?** Providing tone and context. We are able to separate ourselves from noise within our industry and showcase how we are actively employing outside-the-box technology to solve our internal goals. ### 26. Review - vidyard **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Vidyard?** viewing the elongated time soemone watched recording **What do you dislike about Vidyard?** not much i would dislike about vidyard here **What problems is Vidyard solving and how is that benefiting you?** easy access to showcase something over a recording ### 27. Love making Videos **Rating:** 5.0/5.0 stars **Reviewed by:** Nick P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vidyard?** I enjoy that Vidyard allows me to post my videos directly from the CRM. It's a great tool to get engagement from my target audience, whether from an entire group or one-to-one engagement. **What do you dislike about Vidyard?** I dislike that it sometimes freezes up and doesn't allow me to share a specific screen that I would like to use for the video. The google chrome extension can sometimes be a bit frustrating to use **What problems is Vidyard solving and how is that benefiting you?** From the mundanity of writing an email to spruce up the sales process and allowing the prospect to see my face prior to getting on a call. I believe that it builds rapport before the first meeting and creates a vibe as if they already know me once we actually sit down for the first "meeting" ### 28. Great video platform **Rating:** 4.5/5.0 stars **Reviewed by:** Trygve O. | Buzz Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** The price is outstanding - it's a useful tool in differentiating yourself and making emails that truly communicate, not just get read. It's fully worth the time investment to download and start using. **What do you dislike about Vidyard?** The paid analytics need work - but I'm sure over time those will get better and better as teams start to grow. **What problems is Vidyard solving and how is that benefiting you?** Communicating difficult concepts; personable communications. Saves a bunch of time and saves me from reading and writing long emails. ### 29. Easy to use method of getting personalized customer responses **Rating:** 5.0/5.0 stars **Reviewed by:** Peter Y. | Director of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Vidyard?** It's extremely easy to use with the browser plugin. Really takes just a matter of seconds to get going and execute your recording I use this as a way to provide personalized responses to customers and I think it also cuts down on the amount of meetings I need to hold **What do you dislike about Vidyard?** Not really - I think for what I use it for and for what they're trying to accomplish - Vidyard does exactly what I need it to do - no more no less **What problems is Vidyard solving and how is that benefiting you?** It makes it very easy to show instead of tell. I use it to share bugs with our Product and Engineering team. I also use it to answer customer questions over email with a more personalized and clear touch. ### 30. Love Vidyard **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay K. | Principal Account Executive | Customer Growth (EMEA), Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Great for internal and external comms with clients **What do you dislike about Vidyard?** Can't think of anything off the top of my head! **What problems is Vidyard solving and how is that benefiting you?** Running clients through use cases post demo ### 31. Vidyard helps make client connection easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** I like that I can choose to make the videos more personal by including your face or keeping it simple. It's extremely user-friendly and I like that in plugs right into my browser. **What do you dislike about Vidyard?** No complaints from me! Using Vidyard has helped me increase my responses to customers. **What problems is Vidyard solving and how is that benefiting you?** It helps me to communicate more quickly and effectively with all of my customers. **Official Response from Carlo Serapion:** > Hi there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding background blur for the camera-only option with our Product Team. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 32. Customer Success Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany S. | Enterprise Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** Vidyard is a very quick and easy way to record a question/issue/thought, etc. and share with a coworker or client. It helps to avoid back and forth communication or confusion. **What do you dislike about Vidyard?** nothing! I have enjoyed using Viduard and do not have any issues **What problems is Vidyard solving and how is that benefiting you?** When I have a question I can easily share my screen and walk through it and thoroughly explain the issue to avoid confusion rather than typing up my question. ### 33. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** Lightweight UI. It allows for a quick onboarding cycle. **What do you dislike about Vidyard?** Too many product feature pop ups. It's disruptive. **What problems is Vidyard solving and how is that benefiting you?** Ability to track metrics for videos. **Official Response from Carlo Serapion:** > Hey Gary, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding background blur for the camera-only option with our Product Team. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 34. Very Useful Sales Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jon S. | Manager of Strategic Partnerships & Alliances, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** I like how I'm able to put an elevator pitch together very quickly in a highly digestable way for my clients and prospects. Being able to record my face and screen makes it very easy to get my points across. **What do you dislike about Vidyard?** I'm not a fan that when you click on a video that is sent it take the prospect to a completely new page rather than playing the video in the email itself. **What problems is Vidyard solving and how is that benefiting you?** They're solving the problem of emails getting ignored when you're sending just a plain text email. Your email can be highly customized but if it does not include video it's not as likely to be viewed. ### 35. Demand Generation Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** Vidyard is very eas to use. It's great for external-facing video content AND internal training. I produce a lot of how-to's and deep dives that replace meetings. **What do you dislike about Vidyard?** The folder structures require a lot of discipline. Like any tool that stores content, searchability and self-navigation are important. Vidyard does this well, but as content volume balloons, finding what you need can be a challenge. **What problems is Vidyard solving and how is that benefiting you?** Vidyard shortcuts communication. Thinking of having a meeting for the purpose of a one-sided conversation... it can be a video. That's what I mostly use it for. No need for a 30 min meeting when you can communicate your point in 10 value-packed minutes. ### 36. IT WORKS FINE BUT ISN'T WITHOUT ISSUES **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** ADDS VARIETY TO OUTREACH FOR PRESENTING IDEAS **What do you dislike about Vidyard?** TAKES TOO LONG TO LOAD WHEN WAITING FOR THUMBNAILS **What problems is Vidyard solving and how is that benefiting you?** IT HELPS EXPLAIN COMPLEXED ISSUES **Official Response from Jonathan Bautista:** > Hey there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding the video thumbnail load speed with our product team. If you are interested in unlocking more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923 ### 37. Different Use Case, Get Support! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** The support I received from my account managers is top-notch. They are friendly, quick to respond, and work hard to best understand our unique use case while providing insight on other available options within the platform! **What do you dislike about Vidyard?** With larger video files, the processing and trimming times can be long. The price is a bit high, especially for our use case, but the support we receive and reporting metrics available are worth it. **What problems is Vidyard solving and how is that benefiting you?** We use Vidyard as a housing platform to keep our sales reps in the field compliant. We use it to record announcements, share SOPs, and house recordings of national meetings and other department-wide videos. ### 38. Easy To Use **Rating:** 4.0/5.0 stars **Reviewed by:** Shaishav G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Vidyard?** - Simple and easy to use - One tap start/stop - Easy Sharing - Good customisation options on webapp **What do you dislike about Vidyard?** - No Screen capture/screenshots - Can make chrome extension more intuitive with more on screen options before recording **What problems is Vidyard solving and how is that benefiting you?** Allows to record video and audio together of my activities on the browser and makes sharing super easy and quick ### 39. Absolute Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Enterprise Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** I love how it adds a personal touch to prospecting. We can never tell a person's tone via email. Having vidyard has increased email opens and views for my organization **What do you dislike about Vidyard?** None at the moment. Only thing that can be better is for non admins to have access to certain things. **What problems is Vidyard solving and how is that benefiting you?** Its solving writer's block issues and solving the typical "cold email" way of prospecting ### 40. LOVE LOVE LOVE!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** This makes recap emails a breeze! I can quickly record a summary of my client Zoom calls (along with Action Items) and know when the clients view them. **What do you dislike about Vidyard?** BUGS! Very often, I attempt to record a video, and nothing happens. I sometimes have to restart my computer for it to work. **What problems is Vidyard solving and how is that benefiting you?** TIME! I now have more time to get things done for my clients. ### 41. Great Way to Record and House Video Files **Rating:** 4.0/5.0 stars **Reviewed by:** Christine A. | Web Developer (Marketing), Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vidyard?** - Ease of recording myself and my computer screen - Like that it can track when someone watches my video files - Ease of embedding the files in different environments **What do you dislike about Vidyard?** - Branding page could be alittle more intuitive for folks to want to customize it. - Sometimes the extension just doesn't work, requiring me to restart it. This seems to happen a little more often than I'd expect. **What problems is Vidyard solving and how is that benefiting you?** Vidyard is an incredibly convenient tool for video communication and organization. Its become a staple in how we create and send on-the-fly videos internally and externally. It also has a variety of tools folks can use to track video performance. ### 42. Makes creating and tracking video analytics super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Erin M. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** The ability to record your screen, camera or both is awesome. Super easy tool that even our non tech natives can use and plugs directly into Hubspot **What do you dislike about Vidyard?** It's a bit annoying to have to pay for individual seats when we have people that might only make one video a quarter. **What problems is Vidyard solving and how is that benefiting you?** Tracks views down to the user by connecting into our Hubspot account ### 43. Great way to start conversations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Vidyard?** Love using Vidyards to start conversations with prospects. It's intuative UX is very easy to navigate and create quick videos. **What do you dislike about Vidyard?** Haven't found anything that I dislike about Vidyard. **What problems is Vidyard solving and how is that benefiting you?** Vidyard gives a great opportunity to send quick videos on product features. My team also uses Vidyard for tutorials on new best practices. **Official Response from Vincemell Timbol:** > Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. Use the code REVIEWS3PRO to receive a complimentary three-month Pro subscription. ### 44. Vidyard has helped with both getting new business and winning back clients. **Rating:** 4.0/5.0 stars **Reviewed by:** Scott H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Vidyard?** Seeing is believing and Vidyard is the best for people who need to see things with their own eyes. **What do you dislike about Vidyard?** Sometimes it can be hard to know where to start and the dashboard could be more intuitive. **What problems is Vidyard solving and how is that benefiting you?** For those people who don't want to answer a phone call it may be easier for them to watch a quick video. ### 45. Great software, but could improve in quality of video **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Vidyard?** Easy to use via web plugin. Plug and play with many other mainstream apps **What do you dislike about Vidyard?** Quality of web plugin recordings is lacking. Use of the windows app has other issues. **What problems is Vidyard solving and how is that benefiting you?** Easily create short personalized sales pitches to then be sent to prospects. Also used to document internal comms regarding product/training videos. **Official Response from Jonathan Bautista:** > Hey there, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. Check out Vidyard’s Knowledge base to learn how to get the best resolution when using Vidyard. If you have further questions, we’re just a message away. ### 46. Using Vidyard to Grow Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** John V. | Partner, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vidyard?** Vidyard has a great platform that is intuitive and easy to use. I like that I can easily add videos to my emails. Sometimes I make a template and use it several times over and occasionally, I send custom videos when it makes sense to do so. I also like that I can record a video, grab the link to it and share it on social for my connections to see or via text for a more personal touch. If you are not using video for prospecting, deals in your pipeline, success and support, you are leaving money on the table. **What do you dislike about Vidyard?** My only complaint is how long it takes a video to load. The longer the video, the longer it takes. If there was a way to speed this up, I'd like this product event more. **What problems is Vidyard solving and how is that benefiting you?** helping me get people to engage where a phone call or text email just wasnt' working ### 47. Vidyard continues to assist in closing my largest deals! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vidyard?** Many of our customers can't meet in person or have never met in person, so this allows our customers to put a name with a face bringing a more personal delivery. **What do you dislike about Vidyard?** I haven't found any flaws to date, and unsure how to leave a negative review. As mentioned, this program has helped me close my biggest deals, the largest being just over $11,000,000. **What problems is Vidyard solving and how is that benefiting you?** Vidyard has resolved my issues with not meeting customers in person and giving customers a good sense of who they are buying from. One of the biggest issues with consumers is getting them to trust you and what we are selling. This program gives this opportunity to do so. ### 48. AMAZING way to get in front of prospects! **Rating:** 5.0/5.0 stars **Reviewed by:** Mollie B. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Vidyard?** Vidyard is a total game-changer for BDR/SDR teams. Creating a quick, relevant video message with an attention-grabbing thumbnail is a brilliant way to get engagement with projects. The added bonus is that you can add calls-to-action during or after the video to either a) point the prospect in the direction of information (whitepapers, webinars, presentations) or b) provide a fast, convenient, and easy way for them to schedule a meeting with you **What do you dislike about Vidyard?** It can be a bit of a time investment to use Vidyard effectively. There is a bit of a learning curve using the tools at first, but is pretty easy to catch once after using it for a while. **What problems is Vidyard solving and how is that benefiting you?** Cold calling, emailing, and social selling just don't seem to be getting it done anymore. BDR & SDR teams need the opportunity to use as many forms of outreach as possible in order to differentiate from the hundreds of other salespeople in their prospects' inbox. Using video messaging is a new approach that prospects really seem to appreciate for a number of reasons - more personalized approach, ability to get information quickly in order to make a decision to continue the discussion, easy way to book a meeting for more info, etc. ### 49. Easy to implement for a small marketing team **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** We love the caption creator! It is the most helpful tool we use for our videos at conferences. The sales team also uses it. **What do you dislike about Vidyard?** It is pricier than other options, but our sales team thinks it is worth the cost. **What problems is Vidyard solving and how is that benefiting you?** Vidyard helps solve our team writing captions, and the screen record function is very helpful to show our product. ### 50. Vidyard Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Vidyard?** Vidyard is easy to use and has a great extension to ensure video recording is done with ease! **What do you dislike about Vidyard?** Sending videos via email can often lead to the email going to SPAM folders. I dislike that the admin portal is separate from the actual platform but understand the need for security concerns. **What problems is Vidyard solving and how is that benefiting you?** We use Vidyard as a sales tool to enable prospects to put a face to the name from the emails they are receiving. I personally use it whenever I want to show someone how to do something as it is great for making support videos! ## Vidyard Discussions - [I'd like to get better at using vidyard to showcase the details of our analysis service and I would speak over the presentation. How can I do this?](https://www.g2.com/discussions/51731-i-d-like-to-get-better-at-using-vidyard-to-showcase-the-details-of-our-analysis-service-and-i-would-speak-over-the-presentation-how-can-i-do-this) - 2 comments, 1 upvote - [Outlook Plugin](https://www.g2.com/discussions/36540-outlook-plugin) - 1 comment, 1 upvote - [If someone has email spam filtering software for their enterprise email, what does a vidyard email look like? Are we going straight to spam, or showing up as a box with the "X" label as an undownloaded image?](https://www.g2.com/discussions/31225-if-someone-has-email-spam-filtering-software-for-their-enterprise-email-what-does-a-vidyard-email-look-like-are-we-going-straight-to-spam-or-showing-up-as-a-box-with-the-x-label-as-an-undownloaded-image) - 1 comment, 1 upvote - [What makes Vidyard want to be the best app of its kind?](https://www.g2.com/discussions/30931-what-makes-vidyard-want-to-be-the-best-app-of-its-kind) - 1 comment, 1 upvote - [Will we ever be able to use Vidyard with LinkedIn?](https://www.g2.com/discussions/30930-will-we-ever-be-able-to-use-vidyard-with-linkedin) - 1 comment, 1 upvote - [View Vidyard pricing details and edition comparison](https://www.g2.com/products/vidyard/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+04%3A18%3A09+-0500&secure%5Bsession_id%5D=f0f085e9-b66c-49da-ab65-0b4d672c88d8&secure%5Btoken%5D=885bc795b5483fa2278d828c1f96e918e56b12127ea3a3ad3c110ee50309fd01&format=llm_user) ## Vidyard Integrations - 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Custom Metadata - Annotations **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage - Video Player Customization **Platform Features** - Video Capture - Image Editor - Screen Record **Audio** - Accents - Range of Tones - Languages **Video Creation - AI Video Generation** - Video Creation - Text to Speech - Voice Control - Custom Avatars - Avatar Quality **Platform Content** - Screen Record **Management** - Video management - Distribution - Private upload - Collaboration **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Video** - Closed Captions - Avatar Quality - Custom Avatars - Video Editing Capabilities **Generative AI - AI Video Generation** - AI Text-to-Video **Platform Additional Functionality** - File Sharing - Platform Search **Marketing** - Engagement tools - 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