How easy it is to use and implement. The platform feels very intuitive, and everything from uploading videos to tracking their performance is straightforward. Plus, the onboarding support was excellent — both Chase and Katarina made the process super smooth and fast. Review collected by and hosted on G2.com.

So far, nothing major. There’s a small learning curve with some features, but the support team is always quick to help and guide us through anything. Review collected by and hosted on G2.com.

I have experience with other video apps in the past and we were on the market to find an alternative platform that would not only be reliable but fully featured. Pricing is very competitive when compared to other platforms and leads in number of features overall. I decided to give it a try and was really surprised with the helpful and amazing team, especially Stela, Chase, and Johanna. They're really the amazing trio! They were able to answer all of my questions and more than accommodated my specific use-case. On top of that, they have a "success implementation" process of sorts that ensures you hit the ground running whether you're staring new with a video platform or moving from another one like in my case. Review collected by and hosted on G2.com.

There are so many features that, I'm still processing and trying to implement for my website. It's not really a dislike so if you're really short on bandwidth, the only bad outcome is not being able to fully utilize all of the features it offers right away. Thankfully, Videowise got you covered with personalized implementation that DOES follow through in getting you to implement most of its features. Review collected by and hosted on G2.com.

I love the prompt communication and support Videowise offers. It's very rare these days - Johanna has been very helpful and available when I need her. Review collected by and hosted on G2.com.

I wish it was a bit easier to manage as many videos and products as we have but I think we have a unique situation . Review collected by and hosted on G2.com.

There are so many upsides to using VideoWise! We struggled with our site speed a lot before switching because of how heavy videos are. Now our site flies! The ability to create shoppable videos, quizzes, and create a fun way to lead the customer on their journey is all amazing. The customer service is lightning fast and always top-tier helpful and I am truly appreciative of how the account managers reach out to help strategize the best ways to use the product to increase conversions. I can't say enough good things about VideoWise! Review collected by and hosted on G2.com.

I haven't found anything yet that I don't like. As soon as I recognize a feature I might need, they doa surpise roll out that covers that need. Review collected by and hosted on G2.com.

This platform gives a more well-rounded experience for our customers. Not only do they have photos and a description, but they have short video clips to help them better understand and see how our products work. The backend is easy to use, super intuitive. They have various widgets and placements - making it easy for wherever you want the content to be on your site. AND it's optimized well so it doesn't slow the site down with all the vids! Customer support is phenomenal. I can reach out to Johanna whenever and she's always got us covered. Review collected by and hosted on G2.com.

I haven't found a dislike yet! Any issues we've encountered have been fixed. Review collected by and hosted on G2.com.

Videowise's interface is user friendly and has great widget designs that are out of the box. Little to no 3rd party dev support needed. Our results have been strong on all the different placement's we have created and have helped us hit our KPIs.

Our rep is extremely helpful and quick to answer all our questions and concerns. Review collected by and hosted on G2.com.

Not too many downsides. If there is a feature I am looking for that Videowise does not have, they are quick to relay it to their product team for review. Review collected by and hosted on G2.com.

Videowise is super easy to use and integrate with a Shopify store. It's allowed us to really leverage our UGC on the site and has made a big impact on our customer experience. Each staff member we've worked with (Stela, Katarina, among many others) has been very receptive to feedback and beyond helpful in getting everything set up. They quickly address any concerns and actively work with us to tailor the platform to best meet our needs. Constant new features and fantastic support make this platform the best addition to our site. Review collected by and hosted on G2.com.

The library can be a little overwhelming and disorganized if you have a lot of content, but pain points are addressed quickly and improved upon as needed. Review collected by and hosted on G2.com.

I really like the customization you can do with all the features. The customer service has also been outstanding. Johanna, in particular, has been incredible with providing strategies to implement the widgets and always quick to answer any questions I’ve had. Review collected by and hosted on G2.com.

I guess the downside of Video wise is that there is a small learning curve to use all of the features well, but that's how it is with things that comes with lots of features. Review collected by and hosted on G2.com.

Videowise has been a game changer in showcasing our products.The customer support is hands down the best I've received from any app. Review collected by and hosted on G2.com.

The app can be slow when needing to download multiple videos at once. Review collected by and hosted on G2.com.

Videowise has amazing features, is easy to use and delivers great results. On top of this, we love the flexibility and responsiveness of the Team. They have been super helpful from integration to success management. Review collected by and hosted on G2.com.

Minor details, preventing us from leveraging all the features, due to our Shopify Markets setup. However the Videowise team has been super helpful in adjusting to our needs so far. Review collected by and hosted on G2.com.