# Video Reply for Zendesk Reviews
**Vendor:** GrowthDot  
**Category:** [Video Email Software](https://www.g2.com/categories/video-email)
## About Video Reply for Zendesk
Video Reply is an app for Zendesk for recording video tutorials in Zendesk tickets. Video Reply is an app for Zendesk that allows agents to create and send personalized video messages directly from tickets, enhancing communication and efficiency. With intuitive features for video recording, customization, sharing, and analytics, this app empowers support teams to deliver exceptional customer experiences with ease. With the Video Reply for Zendesk, you can: - Capture the screen or record from the camera - Edit and trim recorded videos - Add video to your tickets from the video library - Request a recording from your client without the app installed on their side - Share videos between agents - Download any video from your library - Add tags to videos and tickets automatically - Track video performance with comprehensive analytics Video Reply for Zendesk is the ultimate solution for adding a personal touch to customer support interactions.






- [View Video Reply for Zendesk pricing details and edition comparison](https://www.g2.com/products/video-reply-for-zendesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+22%3A30%3A50+-0500&secure%5Bsession_id%5D=4fcfefd1-53ed-483f-9146-e6ac684c0578&secure%5Btoken%5D=6ccefd5a4419d5301ad4bcd0c201a9f73931eed25a98cc865401277c331db266&format=llm_user)

## Video Reply for Zendesk Features
**Video Creation**
- Screen Recording
- Unlimited Video Storage
- Video Player Customization

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Agentic AI - Video Email**
- Autonomous Task Execution

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