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237 VidCruiter Reviews
Overall Review Sentiment for VidCruiter
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Customer support is amazing! I have not had any issues with the software but anytime I have had a question or request, the Vidcruiter team has always been very responsive and have gone the extra mile for me / my colleagues. Also, the software has allowed us to interview more candidates in less time and we are able to make a hiring decision much quicker than before. Review collected by and hosted on G2.com.
Honestly, the only negative I have experienced was on the applicants end (ie. they did not read / follow the instructions) but again, whenever this has happened, the Vidcruiter support team has been amazing and I usually have a response within minutes of my email. Review collected by and hosted on G2.com.
Great features all around! The playback is by far the best - always clear & high quality which was an issue with the last company we worked with. Recording is easy and almost never any technical issues, our candidates are able to move through quickly. We do hundreds of videos a month and VidCruiter has been able to handle our volume in all aspects. Review collected by and hosted on G2.com.
Hard to say - there's so many features it's tough to grasp the set up of everything HOWEVER I just ask their support team and they do it for me almost immediately so that's hardly a dislike! Review collected by and hosted on G2.com.
The Vidcruiter team is the most helpful team I have ever had the pleasure working with. Their customer service is top notch. Words cannot express my appreciation for all they have done to support me in my role at Venture for Canada. You are amazing! Review collected by and hosted on G2.com.
I love everything. There is nothing I dislike about Vidcruiter. Review collected by and hosted on G2.com.
The customer service was great-- very hands on. Vidcruiter staff helped us throughout the entire onboarding process and then actually continued to assist us throughout our entire engagement with them! No questions were ever left unanswered. They were also able to create some workarounds for us when our hiring required some special circumstances-- very accommodating for all our needs. Review collected by and hosted on G2.com.
Nothing to note here! Very satisfied with all aspects of the service. A couple glitches from time to time but that's to be expected, and all were handled promptly. Review collected by and hosted on G2.com.
Ability to assess a large number of candidates without the burden of logistical coordination of interviews. Ability to export ratings directly. Review collected by and hosted on G2.com.
Some features not as obvious to use. Could be a bit more intuitive for users on the back end. Review collected by and hosted on G2.com.
Vidcruiter is so easy to use for interviewers and candidates. The support team is super responsive. We've used Hirevue and Kira Talent and neither of them has the support team and features that vidcruiter provides. I love that you can customize the interface for your own company. Review collected by and hosted on G2.com.
The very few suggestions I had were implemented! Review collected by and hosted on G2.com.
The support we have received from the VidCruiter team has been incredible - fast - effective and always positive. The tool is very easy to navigate and access from different devices securely. Review collected by and hosted on G2.com.
At this point I have not found any major drawbacks. Review collected by and hosted on G2.com.
The level of service provided so far has been tremendous. Quick answers to questions and they handled all the set up for us! Review collected by and hosted on G2.com.
So far, there has not been anything at all that I disliked. Review collected by and hosted on G2.com.
Customer service has been top notch. Folks are quick to respond and hop on the phone. They want to help you make the most of your product. Review collected by and hosted on G2.com.
It takes some time to become familiar with the platform, it's not as intuitive as I'd like. But, with proper training, it's totally doable. Review collected by and hosted on G2.com.
