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237 VidCruiter Reviews
Overall Review Sentiment for VidCruiter
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The VidCruiter team is amazing! You cannot go wrong using this company. Their customer support team is always so helpful. I strongly recommend VidCruiter! Review collected by and hosted on G2.com.
Everything about VidCruiter is seamless. There is nothing negative to say about this company. Review collected by and hosted on G2.com.
Good product, handles volume applicants, screens in and out effectively, supported by a helpful team when needed, is customizable, can search on almost everything in the application. You can see all actions that have occurred in the history section. Review collected by and hosted on G2.com.
I don't believe that you can filter on multiple items - all things you want to filter have to be grouped together in the same filter. Review collected by and hosted on G2.com.
VidCruiter is an amazing time saver when it comes to managing registrations for international recruitment events for multiple employers (500-10,000 candidates). Registration forms are easible customizable to employer's needs, most tasks can be automated and the technical support is the best around. The tool in general is customized to our specific needs and new features are always being developed on request. Once you understand the basics, VidCruiter is easy to use. We are learning lots as we are using it and are usually able to fix issues right away. Review collected by and hosted on G2.com.
Some key tasks still need to be done manually instead of being done automatically. Review collected by and hosted on G2.com.
We do a lot of hiring (2-5 people /month) and we receive a ton of applicants. Adding VidCruiter as part of the process has shown us who our most dedicated and interested hires are, and weeds out many applicants automatically. The automation of reference checking has saved so many man hours alone! The email templates they provide are so detailed and allow our candidates to troubleshoot directly with VidCruiter Support team. And...they are Canadian! Review collected by and hosted on G2.com.
The initial set up is a little bit confusing. However, the Support Team is always very quick to assist.
Also, I wish we were able to customize the process (ie. reference check before the video interview). Review collected by and hosted on G2.com.
· Automatically schedule the interview
· Multiple Interviewers at the same time including crucial team members in the process
· Private chat between interviewers to stay coordinated during the interview Review collected by and hosted on G2.com.
None
VidCruiter is a solid product and no comparison to anyone out there.
Review collected by and hosted on G2.com.
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1. Seamless video integration into the vetting process
2. Platform augments the candidate experience with customizable communication and automation.
3. Highly-Customizable workflows designed to provide your hiring managers with the desired the control over their specific workflows to match the particular position
4. Outstanding end-user support Review collected by and hosted on G2.com.
1. No SMS integration
2. No Boolean Pair survey option (ie: yes or no, 0 or 1, true or false)
3. Review collected by and hosted on G2.com.
When selecting candidates remotely, we were having problems finding foolproof ways to engage and vet them. Cross-platform functionality was nil and dealing with end users with varying degrees of tech competency was a problem. VidCruiter not only solved this problem but walked us through building our process. They took the time to get to know our unique interviewing needs and continue to help adjust as we grow. Review collected by and hosted on G2.com.
There is some confusion with the links that come through for the live interview process; sometimes interviewees have trouble finding it or they try to open in too many windows. It creates some confusion, but it's nothing we can't adjust. Review collected by and hosted on G2.com.
Vidcruiter allows you to build video interviews (pre-recorded and live) and assessments directly into an automated hiring workflow in the platform. You can customize the workflow to match your company's processes. Interface is intuitive and easy to navigate. It has the standard ATS features - jobs page, customized candidate questions and rating system, job templates, resume/attachment upload, automated emails, customized notifications, etc. - in addition to the ability to customize screening video questions/options and share applicant videos easily with hiring managers and others in the company.
We liked that you could do multi-party video conferences in the system and record them (useful for video interviews where hiring managers are in different offices). Videos can be recorded on PC or on mobile, which was key for us with so many people using their mobile devices nowadays. There is also a built-in calendar integration that allows for automated scheduling and allows you to see the times you and other users have free on your calendar (we use Outlook/Office 365).
Vidcruiter's implementation and support team is very friendly, helpful and responsive (shout out to Remi, Sophie and Sophia!). They are knowledgeable of their product and customer needs, provide good training, and are quick to offer solutions and get things done when you have requests for updates, customization or how-to information. Review collected by and hosted on G2.com.
Didn't really dislike anything but the reporting could be a bit more robust (they are working on adding more reports currently) and we did have a few applicants who experienced tech difficulty connecting to the live video conferences, some of which can be caused by web browser security settings, and sometimes can also be user error (tech ability is actually one of the things we are testing for) or poor internet connection, and VC has recently implemented a new video protocol that has made it even easier. For the most part, applicants are able to connect and use it easily (VC has easy step by step instructions with screenshots and a tech check, as well as online chat to assist with this). Review collected by and hosted on G2.com.
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There are so many things to love about using Vidcruiter. We would not be able to operate at the success rate that we are without their awesome applicant tracking system, the user-friendly platform, the organization of our applicants into unique folders, the instant responses received from their Client Success Team and personalized one-on-one training with our new hires. Review collected by and hosted on G2.com.
While we do not have any dislikes of Vidcruiter and their services, for our company specifically and the amount of scheduled and rescheduled interviews we have, combining the same applicant via email address into one Vidcruiter profile with all the history & notes included would make researching their progress a little easier. Review collected by and hosted on G2.com.
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Its great to offer your applicants the ability to interview and complete assessments at their convenience and to have a team there to help you along the way. VidCruiter's online chat and response time is phenonminal!!
I could not ask for a better experience ! Review collected by and hosted on G2.com.
Nothing, its been great! I can't think of anything that I dislike Review collected by and hosted on G2.com.