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Overall Review Sentiment for VidCruiter
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The VidCruiter team has been the an amazing part of the experience. The Customer service team is very proactive in responding to your needs regardless of what time it is. The enthusiasm and demeanor of the representatives make it a very nice and welcoming experience. Review collected by and hosted on G2.com.
After using the system for almost 5 months, we haven't seen anything to dislike. They allow for a lot of customization to allow for a fast and easy process for our hiring needs. They keep in contact frequently to ensure everything is running as it should. Review collected by and hosted on G2.com.
The setup crew were awesome. Very organised, easy to understand and made that transition to live problem free. The product is very easy to navigate and it has reduced my interview/recruitment hours substantially. Review collected by and hosted on G2.com.
Only concern is the amount of people that withdraw as they don't want to do a video but we have created a work around for this. Review collected by and hosted on G2.com.
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The ease of use for my clients is fantastic Review collected by and hosted on G2.com.
Editing features for email templates need to be easier to see and use. They are set up in small windows which make it hard to edit and change the long quality of emails that the federal government uses for staffing. Review collected by and hosted on G2.com.
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It's a single place to handle our entire candidate flow, and adaptable for junior hires and senior hires alike.
We learned recently that you can even conduct video & phone screens directly inside the website itself! It takes care of recording, allows for note-taking in real-time, and for multiple people to call in. Review collected by and hosted on G2.com.
With so many different features, it can definitely be confusing to use, and I know our adminstrators are also learning as they go. It can be a bit tricky to set up and in theory if we can get it set up the way that works well for us we can stick with it -- but new features come out and we want to benefit from them, so it can be a bit of a struggle. Review collected by and hosted on G2.com.
The system is very user friendly and is somewhat intuitive. It is somewhat error proof and very simple to navigate. The users seem to appreciate that it is fast to set up and that they are able to trust the system to save all of the information they record. We have had a lot of very positive feedback from our staff and users alike. Review collected by and hosted on G2.com.
The only thing I dislike is not having the ability to use it earlier! This technology is something that we have become reliant on as a company. Review collected by and hosted on G2.com.
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VidCruiter is exactly what it says it is - video recruiting software - but it is so much more. Thresholds has used this product for approximately 2 years and it has streamlined our recruiting process. Best of all, the software is easy to use for HR but even more important, it's straight forward and intuitive for the candidates using it on the other end. Another awesome aspect of VidCruiter is their support staff. Their support chat is quick to respond with an answer right away. If you prefer to call - same great service. Review collected by and hosted on G2.com.
The only downside is that some candidates are intimidated by video recruiting. As it becomes more popular and well known, this will be an easy hurdle to overcome. The majority of candidates do not have an issue with it, and they always have the option to opt out of a video interview and request a phone call or face to face interview if they prefer. The options are truly flexible. Review collected by and hosted on G2.com.
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Easy configuration for new campaigns, haven´t received complains from candidates on complexity of the platform, great customer service from VidCruiter AM. Review collected by and hosted on G2.com.
Could have a better UI/UX - current versions works well but is not that visually attractive Review collected by and hosted on G2.com.
The Vidcruiter team is incredibly responsive and helpful. Sean proactively reached out to share new updates and features that he thought would help our team. Then he took time to actually help me implement and practice them. Our organization focuses on creating self-sufficient and time-saving solutions, and so many Vidcruiter features help me do just that. I love the automatic scheduling, video call option and ratings integration. Review collected by and hosted on G2.com.
Vidcruiter seems to really listen to their customers and are working on one thing that would be helpful to me: allowing me to move between Admin and Guest. They are already working on this feature and it should be out in a couple of months. Review collected by and hosted on G2.com.