VICTIG Background Checks Pros and Cons

I love that VICTIG puts the work in the hands of the applicant. This approach not only ensures the information is accurate but also demonstrates the applicant's level of commitment and effort toward securing the position. It's a seamless process that benefits both the employer and the applicant, making it an efficient and transparent solution for background checks. Highly recommend! Review collected by and hosted on G2.com.

I can't think of anything to dislike yet! Review collected by and hosted on G2.com.

The turn around time and the detailed notes in the work orders. How easy it is and user friendly. Implementation was a breeze, the customer support is great. Review collected by and hosted on G2.com.

So far they have been great. I have no complaints! Review collected by and hosted on G2.com.

Super easy to request releases via email. Background checks come back really quickly - especially when ordered on a Monday for some reason. The customer service is responsive and pleasant to communicate with. Review collected by and hosted on G2.com.

Only thing I can think of that I dislike, is that not ALL background checks are listed in your "history" and you have to search for ones that don't show up automatically. Review collected by and hosted on G2.com.

The portal is very easy to use. Representatives are friendly. Review collected by and hosted on G2.com.

I don't feel heard by the staff at Victig. We had a very thoroughly outlined plan for our background checks based on the information we were given through the intorduction and sales process. When it came to reality, though, we didn't have a lot of what we really needed -- without spending more money. We will likely be moving to anothor platform at some point in the near future, which I hate because the Victig folks are great to work with! Review collected by and hosted on G2.com.

The process is very easy and strightforward, puts the work on applicants instead of manually entering information yourself. The turnaround time is generally pretty quick especially for motor vehicle reports. It's also great that they provide updates on delays. The customer service team is very responsive and easy to communicate with as well. Review collected by and hosted on G2.com.

The only downside is you cannot see the ETA for a report on the dashboard, you need to call customer support for it. Review collected by and hosted on G2.com.

I had an outdated background check program previously and background checks used to be the bane of my existence. Because of VICTIG's ease of use, we now run background checks for every role. Review collected by and hosted on G2.com.

The only issue with VICTIG is the same with any background check company: some of the terms and processes are confusing and hard to navigate. Review collected by and hosted on G2.com.

The Customer Service has been great. Any time I have a question it gets answered super quick. Review collected by and hosted on G2.com.

No issues so far, but I wish there was a way to upload bulk MVR or background checks to the portal as opposed to haivng to contact someone. Review collected by and hosted on G2.com.

We got off to a bumpy start when we first transitioned to VICTIG. However, through good communication, we're in a good spot. Whenever I reach out for status updates, the responses are very quick. We learned and adjusted as we encountered things for the first time. We worked through some initial billing bumps as well. Great integration with UKG Pro. We were able to build in a separate process in the event of a negative dilute drug test result so that the VICTIG team handles the applicant outreach which is great for me as the employer. Review collected by and hosted on G2.com.

We have mostly west coast employees and some in very rural areas. I wish the hours went later for the west coast. We've had just a few challenge with applicants having to drive long distances but worked with VICTIG to make it as smooth as possible for the applicants. Review collected by and hosted on G2.com.

Victig is quick and has courteous customer service Review collected by and hosted on G2.com.

There is not much I can say I dislike about Victig background checks Review collected by and hosted on G2.com.

Even if we do not get back grounds checks in the time we need them we know the VICTIG team is on top of it! Review collected by and hosted on G2.com.

How long international background checks take. Review collected by and hosted on G2.com.