Mark C.
MC
Mark C.
Treasurer, Board Member
Mid-Market (51-1000 emp.)
"vFairs support for ICFRAC 2024 virtual coaching conference"
5/5
What do you like best about vFairs?

Apart from the features of the platform, the best thing about vFairs is the excellent customer support provided by the staff consultants. This is our second year using the platform, and this year we were able to use more of the features, including creating a virtual vendor booth, which was easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Sometimes too much choice is not such a good thing. The number and variety of options for depiction of all of the virtual spaces and options for using the features can be a bit overwhelming (we are a small board of volunteers trying to manage this). But our consultant, Laiba, was patient and thorough in helping us work through the many options. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks for sharing your experience! 😊 I’m so glad Laiba was able to guide you through all the options and make things easier for your team. I totally understand how having a lot of features can feel overwhelming, especially when managing it as a small team - that's where our dedicated project managers help! Your feedback helps us fine-tune the balance, and we’re excited to support you again next year!

HA
Hira A.
Communications Coordinator
Small-Business (50 or fewer emp.)
"Smooth and Accessible Event!"
3.5/5
What do you like best about vFairs?

Our biggest reason for choosing vFairs was because we had many event attendees with disabilities and wanted to ensure our virtual platform was fully accessible. vFairs ensured this and we had no issues with accessibility on the day of the event. We also appreciated that we had a project manager to work with us one-on-one to ensure the event was how we wanted. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Sometimes, there was a lack of organization, which resulted in some of our requests being ignored or requiring several follow-up communications. This was not the fault of our project manager, as she always communicated efficiently, but rather, seemed to be something internal on their end. There also is not a ton of structure for the process of building the event and ensuring changes are made. For us, we had several email threads that eventually became hard to track. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks for sharing your experience! 😊 I’m really glad we could meet your accessibility needs and that having a dedicated project manager made the process smoother for you. I appreciate your honesty about the organizational challenges—we’ll be reviewing how we can streamline communication and make the process easier to track. Your feedback is valuable, and we’re here to keep improving!

Azal Z.
AZ
Azal Z.
Manager Sustainable Development and Cultural initiatives.
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless!"
4.5/5
What do you like best about vFairs?

vFairs is a great platform for showcasing your company and reaching a much wider audience. Ours was a school network event, and what is usually held for only school heads in person was scaled to include coordinators and other faculty online. I was quite pleased with vFairs' 3D designs for the event which were aesthetically pleasing and easy to navigate. Our project management team included Zain Shahid and Kainat Fatima, both of whom were always available and accessible. They were well-versed in the technicalities of the platform and always had a solution to our requests. Zain always sent a daily task completion list so that I was aware of what was done and what remained. On the day of the event, both Zain and Kainat were ready and available beforehand. It was a seamless and incredibly rewarding experience to work with vFairs. Our participants were absolutely thrilled with it as well, and gave tremendous feedback. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I wish I was told about the features that required a little more time for implementation beforehand, such as smart matchmaking or the social media wall, Had I known I could have planned for those accordingly. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks so much for sharing your experience! I’m really glad our 3D designs and event setup worked well for your school network, and I’ll be sure to pass your kind words along to Zain and Kainat—they’ll love hearing this. 😊

We hear you on the timelines for features like smart matchmaking and the social media wall. We’ll make sure to highlight this earlier for future events so planning is smoother. Thanks again for the amazing feedback, and we’re excited to support you anytime!

SK
Sally K.
Professor
Mid-Market (51-1000 emp.)
"App creation for community health nursing conference"
5/5
What do you like best about vFairs?

Ammara was an amazing project manager, professional and responsive at all times. She built an incredible mobile app fir our event and nothing was too much trouble for Ammara Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Everything was excellent, as an older generation person perhaps fonts in the app could be bigger Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your kind words! We're thrilled Ammara could make your conference app experience so seamless - we'll be sure to share your praise with her. Great suggestion about font sizing too; we'll pass that along to our design team for future updates. So glad the platform helped streamline your event, and we'd love to support your next one!

JJ
Jo J.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Excellent, exceeded expectations, highly recommend"
5/5
What do you like best about vFairs?

V-Fairs helps to create an online environment that really delivers top quality experience to visitors as well as allow the organiser to display so much information and interaction with professionalism and excellence.

From day one, the project management is superb, including guidance and examples to help in planning and design, training where needed, regular meetings, to exceptionally timely replies regardless of time of day/week day or weekend or how large or small the query is.

Always able to find answrs and solutions and provide guidance. Always polite, welcoming, professional.

We have worked with them on five online events now and have always felt absolutely supported and confident in their managment through to delivery.

For our users, the V-Fair online evnt platform was extremely easy to use, bespoke to each event and provides an exciting 'expereince' as well as met all needs.

Received excellent feedback from users, supporters and sponsors. Brilliant! Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Nothing! User-friendly, liked by admin and attendees alike. Fantastic project manager support, good value, has allowed us to grow in managagle and supported manner. Review collected by and hosted on G2.com.

Response from Asfandyar Tareen of vFairs

Thank you Jo for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Vfairs customer service is great"
4/5
What do you like best about vFairs?

Customer liason is outstanding -- Zainab Review collected by and hosted on G2.com.

What do you dislike about vFairs?

lack of integration with internal software Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks for your review. Sad to know you weren't able to integrate with your internal software. vFairs offers API integrations and full technical support to our customers who want to integrate with third-party software. Let me know if you'd like to book a call to talk about your integration needs with our in-house technical experts.

NC
Nicola C.
Business Support Manager
Small-Business (50 or fewer emp.)
"We are absolutely thrilled with our experience using Vfairs for our virtual events."
5/5
What do you like best about vFairs?

The platform is very user friendly and has been very easy to set up with Momina and the teams guidance. The customisation options have allowed us to create a unique and engaging experience for our attendees.

The customer support Team have been exceptional providing prompt assistance whenever we needed it. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I have not come across any downsides using Vfairs. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for this wonderful feedback! We're delighted Momina and the team could help create such an engaging global experience for your students - we'll be sure to share your praise with them. We're honored to be part of your virtual journey and look forward to many more successful events together!

Angela D.
AD
Angela D.
Director of Operations/Sales
Small-Business (50 or fewer emp.)
"Amazing Experience"
5/5
What do you like best about vFairs?

vFairs is an outstanding event app - both the user and backend experience was outstanding in every way. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Nothing - it was great all the way around. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for the 5-star feedback! We're thrilled you had such a great experience with both the attendee and admin sides of our platform. Making event tech intuitive and stress-free is our goal, so this means the world to us. We'd be honored to power your next event!

Verified User in Commercial Real Estate
IC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Basis Investment Group Annual Investor Conference 2025"
5/5
What do you like best about vFairs?

vFairs was incredibly helpful to us throughout our conference. They were very responsive and quick with any edits and concerns that we had. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

We did not dislike anything about our experience with vFairs, it was very seamless. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for review! You'll be glad to know that we're constantly updating our website builder. You can create customized event websites with our no-code page builder for even quicker setup. Let me know if you'd like to know more about this.

SK
Shanaaz K.
Virtual Event Manager
Small-Business (50 or fewer emp.)
"YOH"
5/5
What do you like best about vFairs?

A key benefit for our company to use vFairs is the assistance from your team throughout the planning process. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I think sone of the designs could be better along with the reliability of the system. Sometimes things just dont work and there isn't an explanation to why. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thanks for sharing your feedback! We’ll make sure to pass this along to the team. We’re always working on improving design and system reliability, and we appreciate your thoughts.

Do you have any specific feedback on what didn't work for your event? We'd love to know more.

Looking forward to working with you again soon!