Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Exceptional Event Management with Outstanding Support"
5/5
What do you like best about vFairs?

We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, Ahmed. Every request that we have made has been completed in a timely manner, even when they are last minute.

The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for the review, we truly appreciate it! Glad that your onsite events went smoothly with vFairs, we look forward for a continued successful partnership.

Heather S.
HS
Heather S.
Consultant/Writer
"Flexible, User-Friendly Platform with Great Support"
5/5
What do you like best about vFairs?

We appreciate the design of vFairs, and that it feels a bit like an in-person conference for our participants. The system is user-friendly and allows them to navigate seamlessly. The integration with Zoom is fantastic since it's a platform our participants are already familiar with, enhancing their comfort and experience. We also appreciate the the vFairs team—they've been with us every step of the way, demonstrating remarkable flexibility and ability to solve problems swiftly whenever issues arise. Their tech support and development team have proven to be exceptionally flexible, patient, professional, and capable of building a conference platform that works well for our audience, which is a testament to their dedication and expertise. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The only challenge we had was with the logistics of roundtables on vFairs, particularly when it involves having everyone's microphones on during sessions with around 40 participants. This often leads to loud and disruptive background noise, making it difficult for our hosts to be heard clearly. This is the primary tech issue we've encountered with the platform. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for the detailed review Heather.

We'll share your feedback about roundtables with our product team who is already improving the entire experience for our customers.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Exceptional Attention to Detail and Lightning-Fast Customer Service"
4.5/5
What do you like best about vFairs?

The team's attention to detail and expedient responses make working with them a true pleasure. I can not get enough of their customer service ! Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I think some parts of the platform can feel a bit erratic—there are occasional formatting mishaps here and there, but nothing too crazy. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for the wonderful feedback. We’re thrilled to hear that our team’s attention to detail and quick responses have made your experience such a positive one.

We also appreciate your note about occasional formatting issues. We’re always working to refine the platform and make the experience smoother.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Exceptional Support and an Intuitive, Easy-to-Navigate vFairs Platform"
5/5
What do you like best about vFairs?

The support of the project manager, Syed Ahsan Ali, and his team was most important in the success of this project. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

I didn't have any problems with vFairs. It was a pleasure to work with the Syed. The software was intuitive and easy to navigate. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your feedback. We’re glad Syed Ahsan Ali and the team helped make your project a success. It’s great to hear the platform was intuitive and that vFairs made registration and payment tracking easier for your conference.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Exceptional Virtual Events with Outstanding Support"
5/5
What do you like best about vFairs?

The ability to make virtual events as connected to the real life in-person feel as possible. Its various networking options, customization of seemingly every aspect is a huge asset. VFairs appears to be a very adaptable platform for almost any type of virtual event. That flexibility is great to know when planning events for the future. What ultimately has been what I have liked best about VFairs is the excellent project manager and customer service I received from every stage of my event. Syed Ahsan Ali is the best person to work with and made this experience the best it possibly could. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

As a virtual platform, there is not much that I dislike. I sometimes find the backend confusing to navigate and sometimes forget where certain functionalities are located. But I would rather have a much more detailed backend than one that is not capable of complexities. Review collected by and hosted on G2.com.

Anshu Y.
AY
Anshu Y.
Sr. Data Analyst
Mid-Market (51-1000 emp.)
"vFairs app is a shining star in events management."
5/5
What do you like best about vFairs?

The vFairs app is excellent for organizing a wide range of events, such as job fairs, trade shows, and expos. With this app, it becomes much easier to manage and coordinate all the sub-events that make up a larger event, ensuring everything runs smoothly together. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

vFairs is a versatile platform for events, but there is still room for improvement in the user experience. Adding more features specifically designed for events could make it even better. Review collected by and hosted on G2.com.

AC
Albert C.
Team Lead
Small-Business (50 or fewer emp.)
"A Robust Platform for Dynamic Events—With Support That Shines"
4.5/5
What do you like best about vFairs?

As an organization committed to fostering professional development and networking, the Toigo Foundation recently hosted our annual Career Expo using this virtual event platform, and our experience has been overwhelmingly positive.

From the outset, the platform enabled us to create a dynamic, engaging environment for our attendees. We hosted a variety of sessions, including panels, a career expo with interactive booths, roundtables, and peer-to-peer networking opportunities. The flexibility of the platform allowed us to tailor each component to our needs, and our participants responded very favorably—many noted that this year’s event was a significant improvement over previous years.

One of the standout features was the roundtable functionality. Each table operated as a separate Zoom meeting, which made it easy for small groups to interact. While the structure worked well overall, we did receive feedback that more icebreaker prompts could further enhance engagement, and that participant rotation between tables could be improved. These are minor suggestions for future iterations, but they speak to the platform’s potential for even greater interactivity.

Technical reliability was excellent. Any issues that arose were typically due to user error rather than platform shortcomings. The interface was intuitive, and features like customizable music volume and rotating banners added a professional touch without being distracting.

A key factor in our successful event was the support we received from our project manager, Ali F. In the weeks leading up to the Expo, Ali was incredibly responsive and proactive. He handled last-minute changes and requests with efficiency and a positive attitude, often providing quick fixes or creative solutions that kept our event running smoothly. His ability to communicate with both our team and the platform’s developers ensured that our needs were met promptly, and his attention to detail made a noticeable difference in our overall experience.

We also appreciated the ability to demo the platform to our partner firms ahead of the event, which helped them feel comfortable and excited about participating. The environment was visually appealing and easy to navigate, which contributed to a welcoming atmosphere for both employers and job seekers.

Looking ahead, we plan to keep the platform open for additional webinars and one-off events, and we’re even considering new uses such as alumni engagement. The positive feedback from our team and participants has made us confident in the platform’s value for a wide range of virtual events.

In summary, this platform provided us with the tools and support needed to deliver a high-quality, engaging virtual event. While there are always opportunities for further customization and enhancement, our experience—especially working with Ali F.—was exceptional. We highly recommend this solution to organizations seeking to create interactive, impactful virtual events. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Some minor challenges with participants joining matchmaking or roundtable sessions—often due to user error rather than platform issues. There were also suggestions to improve the roundtable structure, such as making it easier for participants to rotate between tables and providing more icebreaker prompts. Overall, while the platform is robust, it does require capable users who are comfortable navigating virtual environments and addressing occasional minor issues. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Hey Albert, thank you for leaving such a detailed review! We've forwarded your feedback about the roundtables to our product team. We're looking forward to hosting more events with you.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Exceptional Support and a Highly Customizable All-in-One Platform"
5/5
What do you like best about vFairs?

he best aspects of vFairs are its exceptional, proactive customer support and its highly customizable, user-friendly, all-in-one platform. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Template Constraints: Users have described the booth setup and graphical templates as restrictive, making it difficult to get graphics to fit properly. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for sharing your feedback. We’re glad to hear that you value vFairs’ proactive customer support, customization options, and all-in-one event management capabilities.

We also appreciate your note about booth setup and graphical templates. While we offer templates to help streamline the setup process, booth designs can be fully customized to match your vision, and our team is always happy to help bring those custom experiences to life.

Jennifer K.
JK
Jennifer K.
Event Coordinator
Small-Business (50 or fewer emp.)
"Best-in-Class Customer Service Experience"
4.5/5
What do you like best about vFairs?

The customer service was the best I've ever experienced. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

The systems were a bit clunky. This could also be due to the fact we were on a very quick turnaround and wasn't able to fully grasp all of the features. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your feedback. We’re thrilled to hear that our customer service stood out so positively. We also appreciate your note about the system feeling a bit clunky, especially with a quick turnaround, and we’ll keep working to make the platform easier to learn and use.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Smooth Conference Experience With Responsive Assistance"
5/5
What do you like best about vFairs?

The ease of on-site printing. Once the kinks were ironed out on the first day of the conference, the rest of the week was smooth sailing. The crew was really responsive on whatsapp too. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

1. re-upload them due to strict field requirements. If something is missing, then the badge won't print properly Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs

Thank you for your feedback. We’re glad to hear that the on-site printing experience ran smoothly.

We also appreciate your note about strict field requirements for badge printing. We understand how important it is for this process to be seamless, especially on-site, and your feedback helps us continue improving operational efficiency and the overall event experience.